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Mid Manager Jobs in Baltimore, MD (NOW HIRING)

Pella Mid-Atlantic, Inc.

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

Pella Mid-Atlantic Contact Center Agent Pella Mid-Atlantic is the area's leading distributor of ... Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills ...

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All JobsMid JobsMid Manager JobsMid Manager Jobs in Baltimore, MD

Mid Manager information

See Baltimore, MD salary details

$24.3K

$59.1K

$115.3K

How much do mid manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for mid manager in Baltimore, MD is $59,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a mid manager?

Mid Managers, also known as middle managers, are professionals who oversee and coordinate the work of lower-level managers and employees while reporting to higher-level executives. They play a critical role in implementing organizational strategies, managing teams or departments, and ensuring that company goals are met efficiently. Mid Managers often serve as a bridge between upper management and operational staff, facilitating communication, managing resources, and monitoring performance. Their responsibilities can vary by industry but typically include planning, organizing, and leading within their area of expertise.

What are the key skills and qualifications needed to thrive as a mid manager?

To thrive as a Mid Manager, you need strong leadership abilities, organizational skills, and a proven track record in team supervision, usually supported by a bachelor's degree in business or a related field. Familiarity with project management tools (such as Asana or Trello), budgeting software, and standard office suites is often required. Excellent communication, conflict resolution, and motivational skills help you manage teams effectively and drive results. These competencies ensure that you can bridge the gap between upper management and front-line staff, fostering productivity and achieving organizational goals.

What are some common challenges mid managers face when balancing team leadership and upper management expectations?

Mid managers often serve as the crucial link between frontline staff and upper leadership, which can create challenges in balancing the needs and expectations of both groups. They may need to communicate strategic directives from executives while also advocating for their team's capabilities and well-being. Navigating these dynamics requires strong communication, adaptability, and conflict-resolution skills. Additionally, mid managers are frequently responsible for driving team performance, managing resources, and fostering employee development, all while meeting organizational goals.

What is the difference between Mid Manager vs Team Leader?

AspectMid ManagerTeam Leader
CredentialsRelevant experience, sometimes managerial certificationsExperience in specific team tasks, often less formal credentials
Work EnvironmentOversees multiple teams or departments, involved in strategic planningManages a single team or a specific project, more hands-on
Employer & Industry UsageCommon in corporate, manufacturing, and service industriesUsed across various industries, especially in retail, tech, and hospitality
Search & Comparison IntentUnderstanding career progression, responsibilities, and qualificationsClarifying roles, team management scope, and daily tasks

While both roles involve leadership, a Mid Manager typically oversees multiple teams and focuses on strategic planning, whereas a Team Leader manages a specific team with a more hands-on approach. The choice depends on the scope of responsibility and career level.

What are popular job titles related to Mid Manager jobs in Baltimore, MD?

For Mid Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Mid Manager jobs in Baltimore, MD look for?

The top searched job categories for Mid Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Mid Manager jobs?

Cities near Baltimore, MD with the most Mid Manager job openings:

Mid Manager jobs near you

Inside Sales Rehash Representative

Pella Mid-Atlantic

Beltsville, MD • On-site

Full-time

Re-posted 11 days ago

Job description

About Pella Mid-AtlanticPella Mid-Atlantic is the area’s leading distributor of Pella window and door products.  Our products are backed with over 100 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings including historic and noteworthy sites, and it is a true honor.
We are passionate about what we do at Pella Mid-Atlantic, and we’re looking for people who share our passion – from sales to installation to accounting, and everything in between.  If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion!Inside Sales Rehash Representative – Job DescriptionAre you the kind of person who loves blowing through sales targets and thrives on turning “no” into “yes”?
We’re looking for a driven, proactive, and creative Rehash Sales Representative who’s energized by reviving past leads and turning missed opportunities into new business.
In this role, you’ll re-engage homeowners who previously received a quote for windows and doors but didn’t buy — uncover their hesitations, present smart solutions, and close the deal all backed with a trusted, reputable brand that homeowners love. You’ll use technology and communication tools to stay on top of your pipeline, track results, and keep the momentum going.
If you’re competitive, goal-oriented, and love seeing your name at the top of the leaderboard, this is the role for you.  Role includes base pay plus uncapped commissions.  The harder you work, the more you make.  Pella Mid-Atlantic provides ongoing training, support, and recognition to help you keep winning.Key Responsibilities
  • Reignite interest with past window and door prospects using phone, text, and email follow-ups.
  • Flip “no” into “yes” through creativity, empathy, and persistence.
  • Blow through your sales goals by consistently exceeding call, contact, and close-rate targets.
  • Leverage CRM systems and technology to manage leads, maintain detailed records of customer interactions and updates, track performance, and stay organized.
  • Partner with installation teams to ensure smooth customer experience from sales to fulfillment.
  • Maintain communication with customers post-sale to ensure satisfaction and to encourage referrals.
  • Collaborate with marketing and field sales to fine-tune messaging and promotions.
  • Handle rejection with ease — every “no” just brings you closer to the next “yes.”
  • Think on your feet to overcome objections and tailor offers that win customers back.
  • Deliver exceptional customer experiences that build trust and referrals.
Performance Metrics·  Rehash close rate (% of re-engaged leads converted).
·  Daily/weekly follow-up volume and contact rate.
·  Monthly revenue and quota attainment.
·  CRM and pipeline accuracy.
Preferred Qualifications
  • Experience: 1–3 years in inside sales, rehash, or telemarketing (home improvement, windows, or doors industry a plus).
  • You love competition and outperforming goals.
  • Creative problem-solver who can pivot quickly.
  • Energized by closing deals and helping customers.
  • Tech-comfortable — easily adopts CRMs, dialers, and digital communication tools.
  • Persistent and fearless — “no” doesn’t discourage you, it motivates you.
  • Positive, team-oriented, and accountable for your results.
  • Ability to work evenings and weekends, as needed.
  • Education: High school diploma or equivalent required; college degree preferred.


Pella Mid-Atlantic performs background checks and drug screens on all candidates.  We perform motor vehicle checks on all employees that drive for the company.
Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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