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Mid Level Customer Feedback Jobs (NOW HIRING)

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How much do mid level customer feedback jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for mid level customer feedback in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Mid-Level Training Specialist

Mid-Level Training Specialist

Cybervance

Portland, OR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Develop and maintain training materials including presentations, guides, exercises, labs, and assessments.

  • Deliver instructor-led training, workshops, and briefings both in-person and virtually.

  • Evaluate training effectiveness and recommend content or delivery improvements.


Job description




Position Title: Mid-Level Training Specialist

Location:Portland, OR | Full-Time

Cybervance is a rapidly growing information security and information technology company based in Washington, D.C., and we are an equal opportunity employer.

Cybervance combines advanced cybersecurity expertise with proven federal contracting experience to deliver innovated, mission-focused solutions for U.S. Government agencies. We are committed to helping our partners achieve measurable improvements in security and resilience.

We are seeking a full-time Mid-Level Training Specialist who designs, delivers, and maintains training programs that build practical skills and operational readiness across technical and nontechnical audiences. This role supports established training initiatives while independently developing content, delivering instruction, and improving learning outcomes based on stakeholder needs and performance feedback.

The ideal candidate combines solid subjectmatter knowledge, strong communication skills, and handson instructional experience, with the ability to operate independently while coordinating with senior training staff and program leadership.

Responsibilities

  • Develop and maintain training materials including presentations, guides, exercises, labs, and assessments.
  • Update existing curricula to reflect evolving technologies, procedures, and organizational requirements.
  • Align training content with policies, standards, frameworks, or operational workflows.
  • Tailor training materials to different audiences (technical staff, analysts, leaders, end users).
  • Deliver instructorled training, workshops, and briefings (inperson and virtual.)
  • Facilitate handson labs, tabletop exercises, or scenariobased training.
  • Support onboarding and recurring training programs.
  • Ensure training sessions are engaging, accurate, and outcomefocused.
  • Support training schedules, attendance tracking, and completion records.
  • Coordinate with SMEs, engineers, and leadership to ensure content accuracy.
  • Gather feedback and metrics to assess training effectiveness.
  • Assist with logistics for exercises, drills, and workshops.
  • Evaluate training effectiveness and recommend content or delivery improvements.
  • Stay current with industry trends, threats, tools, and best practices relevant to the training domain.
  • Contribute to lessonslearned and afteraction reviews.

Required Qualifications

  • 2-5 years of experience in training, education, cybersecurity, IT, or a related technical field.
  • Experience delivering instructorled or structured technical training.
  • Strong written and verbal communication skills.
  • Ability to translate technical concepts into clear, learnable content.
  • Experience developing training materials or instructional content.

Required Qualifications

  • 2-5 years of experience in training, education, cybersecurity, IT, or a related technical field.
  • Experience delivering instructorled or structured technical training.
  • Strong written and verbal communication skills.
  • Ability to translate technical concepts into clear, learnable content.
  • Experience developing training materials or instructional content.

Preferred Qualifications

  • Experience in cybersecurity, SOC, IT, or technical operations environments.
  • Familiarity with adult learning principles and instructional design practices.
  • Experience with learning management systems (LMS) or training platforms.
  • Relevant certifications (e.g., Security+, CISSP, GIAC, instructional or training certifications).
  • Experience in regulated, enterprise, or government environments.
Employment Type: FULL_TIME