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Microstrategy Production Support Jobs (NOW HIRING)

HSSSoft

Microstrategy developer

Jersey City, NJ

... production environments 10. Provide UAT and Implementation support Role Description: Provide ... Microstrategy. 2. Hands-on development/maintenance experience in Microstrategy 9.3, Knowledge ...

Sonsoft Inc

Tableau/Microstrategy

Bethpage, NY · On-site

Supports implementation of solution into production. * Creates and maintains design and production ... Proficiency using Tableau, Microstrategy. * Creation/enhancement of reports and dashboards. * Use ...

Atria Group LLC

MicroStrategy Admin

Charlotte, NC · On-site

$17.50 - $24.25/hr

... production issues for logging tickets with Tech Support o Analyze Intelligence Server and Web ... cases with MicroStrategy for administration/environment related items Deployments o Support ...

Sonsoft Inc

Tableau/ Microstrategy Consultant

Bethpage, NY

$49.25 - $67.25/hr

Supports implementation of solution into production. * Creates and maintains design and production ... Proficiency using Tableau, Microstrategy * Creation/enhancement of reports and dashboards * Use of ...

Sonsoft Inc

Microstrategy--Consultant with Tableau

Bethpage, NY · On-site

$49.25 - $67.25/hr

Supports implementation of solution into production. * Creates and maintains design and production ... Proficiency using Tableau, Microstrategy * Creation/enhancement of reports and dashboards * Use of ...

USM

Application Support Senior

Reston, VA · On-site

$99K - $137K/yr

... and Product Development, IT Outsourcing and Technology assistance supplier headquartered in ... These tools include but are not limited to MicroStrategy 10.x, 9.4.1, 9.3, Microsoft SQL Server ...

Sonsoft Inc

MSTR Sr.Developer

Tampa, FL · On-site

Extensive experience in developing reports, dashboards, and cubes in MicroStrategy version 9.x ... Knowledge on new features of the product and performance tuning * Ability to contribute to ...

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Microstrategy Production Support information

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$34

$66

How much do microstrategy production support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for microstrategy production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What is MicroStrategy Production Support?

MicroStrategy Production Support refers to the team or specialists responsible for maintaining, monitoring, and troubleshooting MicroStrategy business intelligence (BI) systems in a live environment. They ensure that dashboards, reports, and analytical applications run smoothly, address any technical issues, and provide user support. Their duties often include incident management, performance tuning, deploying updates, and coordinating with developers for bug fixes. Effective production support is critical to guarantee data availability and reliability for business decision-making.

What are some common challenges faced in a MicroStrategy Production Support role, and how can they be addressed?

Professionals in MicroStrategy Production Support often encounter challenges such as troubleshooting complex report failures, managing performance issues, and ensuring high system availability. These challenges require strong analytical skills, a deep understanding of MicroStrategy architecture, and the ability to quickly identify root causes under tight deadlines. Collaborating closely with development, database, and infrastructure teams is crucial for timely issue resolution. Proactively monitoring system health and implementing automation for routine maintenance can help minimize incidents and streamline support operations.

What are the key skills and qualifications needed to thrive as a MicroStrategy Production Support specialist, and why are they important?

To thrive as a MicroStrategy Production Support specialist, you need expertise in database management, SQL, and strong analytical skills, often supported by a degree in computer science or related fields. Familiarity with MicroStrategy BI tools, troubleshooting methodologies, and experience with ticketing systems like ServiceNow are typically required. Strong problem-solving abilities, effective communication, and the ability to work under pressure distinguish top performers in this role. These skills ensure smooth operation and quick resolution of BI platform issues, maintaining business continuity and data-driven decision-making.

What are popular job titles related to Microstrategy Production Support jobs?

For Microstrategy Production Support jobs, the most frequently searched job titles are:

MicroStrategy/BI Platform Administrator

Reston, VA • On-site

Glint Tech Solutions LLC
See more jobs at Glint Tech Solutions LLCexternal

Other

Re-posted 17 days ago

Job description

Job Title: MicroStrategy/BI Platform Administrator
Location: Reston, VA (Onsite — only local candidates will be considered)
Interview Process: Video screen, followed by F2F in Reston, VA

Company Overview

Our client is a leading enterprise organization undertaking a major initiative to secure and modernize its business intelligence platform ecosystem.

Project Description

Our client is seeking a MicroStrategy Administrator to support the security and modernization of enterprise BI platforms. This role centers on the administration, integration, and optimization of MicroStrategy environments, with strong emphasis on cloud-based solutions and interoperability with AWS, Power BI, and other modern data technologies. This is a hands‑on, cross‑functional administrator role — not a developer or analyst position — focused on ensuring the high availability, performance, and security of BI systems.

Key Responsibilities
  • Install, configure, upgrade, and maintain MicroStrategy environments across on-premises and cloud (AWS) platforms
  • Monitor system health, analyze logs, and proactively resolve issues to ensure optimal performance and availability
  • Benchmark systems, identify and address bottlenecks in hybrid environments, and implement best practices for scalability and reliability
  • Automate routine administrative tasks using shell scripting, Python, Ansible, or Terraform
  • Manage and support MicroStrategy deployments in AWS, including Customer Managed Cloud, EKS, Redshift, Aurora Postgres, and QuickSight
  • Oversee integration with Power BI, supporting report delivery and cross‑platform data flows
  • Collaborate with Platform, Database, and Infrastructure teams to provision, secure, and optimize new database technologies
  • Implement and manage robust security models, including LDAP/Active Directory integration, user role creation, and project‑level access controls
  • Ensure compliance with enterprise security guidelines and participate in audits as required
  • Respond to high‑priority production incidents, perform root cause analysis, and drive resolution across teams
  • Provide deployment, upgrade, and troubleshooting support for multiple enterprise projects, maintaining required service levels
  • Partner with business, analytics, and engineering teams to deliver secure, governed, and high‑performing BI solutions
  • Document system configurations, procedures, and operational guidelines
Mandatory Skills
  • 5+ years of hands‑on experience administering and supporting MicroStrategy environments
  • 5+ years of experience with Power BI, including report setup and workspace management
  • Strong experience with AWS cloud services (QuickSight, EKS, Redshift) and automation tools (Ansible, Terraform)
  • Proficiency in Linux/Unix environments, including shell scripting, SQL, and PL/SQL
  • Deep understanding of MicroStrategy architecture, security, and administration tools (Developer, Object Manager, Command Manager, Workstation)
  • Excellent communication, debugging, monitoring, and troubleshooting skills
Nice-to-Have Skills
  • Experience with MicroStrategy Customer Managed Cloud and AWS QuickSight
  • MicroStrategy and/or AWS certifications
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