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Microstrategy Production Support Jobs (NOW HIRING)

Create documents, Integrity Manager test cases, and product support hand over documents Attend meetings and support other functional teams as needed Skill set required: Senior MicroStrategy architect ...

... ProductionSupport all MicroStrategy configuration requirements for new clients and client database migrations including working with DBAs to set up and test new data sources used by ...

Support and document reports in a way that maximizes end user efficiency * Quickly iterate and ... finished product that aligns with end user expectations * Contribute reporting ideas and ...

Support and document reports in a way that maximizes end user efficiency * Quickly iterate and ... finished product that aligns with end user expectations * Contribute reporting ideas and ...

... , and production. • Manage user accounts, roles, and permissions ensuring compliance with ... Support clustered environment management and distributed architecture. • Automate routine ...

... production environments 7. Provide UAT and Implementation support Requirements: Experience Level : 6yrs - 7 yrs of experience in MicroStrategy. Hands-on development/maintenance Lead MicroStrategy ...

MicroStrategy Developer Location: Edison, NJ Job Type: Full Time Job Opportunity Required Skills ... production environments * Provide UAT and Implementation support * Strong DW concepts * Strong ...

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Microstrategy Production Support information

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$10

$34

$66

How much do microstrategy production support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for microstrategy production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What is MicroStrategy Production Support?

MicroStrategy Production Support refers to the team or specialists responsible for maintaining, monitoring, and troubleshooting MicroStrategy business intelligence (BI) systems in a live environment. They ensure that dashboards, reports, and analytical applications run smoothly, address any technical issues, and provide user support. Their duties often include incident management, performance tuning, deploying updates, and coordinating with developers for bug fixes. Effective production support is critical to guarantee data availability and reliability for business decision-making.

What are some common challenges faced in a MicroStrategy Production Support role, and how can they be addressed?

Professionals in MicroStrategy Production Support often encounter challenges such as troubleshooting complex report failures, managing performance issues, and ensuring high system availability. These challenges require strong analytical skills, a deep understanding of MicroStrategy architecture, and the ability to quickly identify root causes under tight deadlines. Collaborating closely with development, database, and infrastructure teams is crucial for timely issue resolution. Proactively monitoring system health and implementing automation for routine maintenance can help minimize incidents and streamline support operations.

What are the key skills and qualifications needed to thrive as a MicroStrategy Production Support specialist, and why are they important?

To thrive as a MicroStrategy Production Support specialist, you need expertise in database management, SQL, and strong analytical skills, often supported by a degree in computer science or related fields. Familiarity with MicroStrategy BI tools, troubleshooting methodologies, and experience with ticketing systems like ServiceNow are typically required. Strong problem-solving abilities, effective communication, and the ability to work under pressure distinguish top performers in this role. These skills ensure smooth operation and quick resolution of BI platform issues, maintaining business continuity and data-driven decision-making.

What are popular job titles related to Microstrategy Production Support jobs?

For Microstrategy Production Support jobs, the most frequently searched job titles are:

Sr. MicroStrategy Application Developer

Silver Spring, MD • On-site

Atria Group LLC
11 - 50 employees

Contractor

Re-posted 16 days ago


Job description

Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

Key Responsibilities:

  • System and Application Administration for MicroStrategy 9.0 or higher.
  • Design and Develop Dashboards using Documents and Visual Insight.
  • Install and configure upgrades of MicroStrategy releases and hot fixes among various distributed test and production environments.
  • Develop complex MicroStrategy architecture layer and base objects.
  • Assist with capacity planning and performance tuning activities.
  • On an on-going basis gather MicroStrategy system stats and process runtimes for system improvements
  • Maintain all necessary MicroStrategy tool updates and/or vendor patches and own deployment planning and coordination of changes with impacted areas.
  • Mentor others on the team with product functionality and provide guidelines and solutions on performance tuning techniques and industry best practices.
  • Understanding the existing BI environment, translating into new environment requirements and planning tasks to meet those requirements.
  • Maintain all documentation for MicroStrategy tools processes, technical standards, and naming conventions
  • Work with Business users and be able to comprehend their requests into possible solutions using the current BI platform.
  • Well, conversant with current Microstrategy products and tools and have means to solve any issues by reaching out to Microstrategy Support and Forums.

Requirements:

  • Bachelor's degree in business, management information systems, computer science, or an equivalent combination of skills, training, and experience.
  • 6-8 years of MicroStrategy Development -- Architecture, Reporting Objects and Distribution Services.
  • 3-5 years of Hands-on MicroStrategy Administration -- Enterprise 9.x or higher.
  • 2-3 years of strong Data Visualization experience using Microstrategy Visual Insight.
  • 2-3 years of strong data integration experience using Microstrategy Visual Insight to merge data from External data sources and Existing BI Warehouse.
  • Advanced knowledge of DataWarehousing principles, ETL processes, and dimensional modeling concepts.
  • Strong understanding of Oracle database and the ability to perform data analysis troubleshoot data integrity issues and trend data analysis.
  • Excellent technical, logical, analytical and problem-solving skills to provide insight on development and application support.
  • Effective verbal and written communication skills with technical and non-technical audiences.
  • Knowledge of Microstrategy SDK, Tableau, Java is a plus.
  • Experience in the media industry is a plus.
  • Must have the legal right to work in the United States.
Additional Information

GOOD COMMUNICATION SKILLS

DURATION: 6+ Months Contract 

INTERVIEW: First Phone Interview and then In-person Interview must