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Microsoft Teams Support Engineer Jobs (NOW HIRING)

Techvilla Solutions

IL · On-site

We are seeking a Tonkean Platform Support Engineer to provide application support, workflow ... Familiarity with Microsoft Teams, Outlook, and collaboration platforms. * Strong incident ...

Techvilla Solutions

We are seeking a Tonkean Platform Support Engineer to provide application support, workflow ... Familiarity with Microsoft Teams, Outlook, and collaboration platforms. * Strong incident ...

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Microsoft Teams Support Engineer information

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How much do microsoft teams support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for microsoft teams support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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Infographic showing various Microsoft Teams Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Tonkean Platform Support Engineer

Chicago, IL

Techvilla Solutions
IT Services • 51 - 200 employees
Learn more about Techvilla Solutionsexternal

Full-time

Posted 13 days ago

Job description

We are seeking a Tonkean Platform Support Engineer to provide application support, workflow administration, integration troubleshooting, and continuous improvement for Tonkean-based solutions. The role will work closely with business teams, enterprise application teams, and external vendors to ensure reliable workflow execution and production operations.

Required Technical/Functional Skills
  • Hands-on experience with Tonkean platform administration and support.
  • Strong understanding of workflow automation and process orchestration.
  • Experience with REST APIs, JSON, and integration troubleshooting.
  • Knowledge of enterprise applications such as SAP, Coupa, ServiceNow, Salesforce, or Workday.
  • Familiarity with Microsoft Teams, Outlook, and collaboration platforms.
  • Strong incident management, troubleshooting, and root-cause analysis skills.
  • Understanding of Agile methodologies and ITIL processes.
Roles & Responsibilities
  • Provide L1/L2/L3 support for Tonkean applications, workflows, and integrations.
  • Monitor Tonkean solutions, modules, workflows, and system integrations.
  • Troubleshoot issues involving process execution, notifications, forms, APIs, and integrations.
  • Analyze incidents, perform root-cause analysis, and implement permanent fixes.
  • Configure and enhance Tonkean modules, intake forms, approval workflows, and dashboards.
  • Support business users during UAT, production deployments, and hypercare.
  • Manage user access, security roles, and platform governance controls.
  • Perform release validation and support production migrations.
  • Maintain workflow documentation, SOPs, and knowledge articles.
  • Coordinate with business teams, enterprise application teams, and external vendors to resolve issues.
  • Identify opportunities to improve workflow reliability, automation, and operational efficiency.
Generic Managerial / Soft Skills
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities with minimal supervision.
  • Strong communication, interpersonal, and customer service skills.
  • Effective team collaboration and stakeholder management.
  • Ability to mentor and support team members.
  • Quick learner with a proactive, self-driven approach.
  • Ability to follow change management procedures, IT policies, and internal guidelines.

Apply