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Microsoft Teams Support Engineer Jobs (NOW HIRING)

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Staff Systems Engineer, Microsoft Teams

Austin, TX · Hybrid

$131K - $233K/yr

As a Microsoft Teams Staff Systems Engineer, you will own the endtoend deployment, optimization, and evolution of the Teams environment, including meetings, chat, channels, voice, platform ...

Navtech, Inc.

Microsoft Teams Architect

San Jose, CA · On-site +1

You will have the opportunity to deliver a full end to end reliability assessment of Microsoft Teams set up and supported services environment and identify the gaps, provide recommendations and ...

Visual Lease

AV Support Engineer I

Richmond, VA · On-site

$73K - $97K/yr

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of ... In this role, you will provide hands‑on support for Microsoft Teams Rooms, corporate telephony ...

CoStar Group

AV Support Engineer I

Richmond, VA · On-site

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

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How much do microsoft teams support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for microsoft teams support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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Infographic showing various Microsoft Teams Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AV / Video Conferencing Support Engineer (Microsoft Teams Rooms)

Charlotte, NC • On-site

1 point system
IT Services • 51 - 200 employees
Learn more about 1 point systemexternal

Contractor

Re-posted 28 days ago

Job description

Job Description:

  • AV / Video Conferencing Support Engineer (Microsoft Teams Rooms)

Role Overview:

  • Seeking a hands-on AV and Video Conferencing Support Engineer to provide white-glove support across enterprise conferencing environments.
  • This role supports conference rooms, AV systems, and Microsoft Teams Rooms (MTR) deployments, with a strong focus on user experience for executive-level stakeholders.
  • The position requires a highly professional, customer-facing individual who can operate onsite 5 days per week and travel between multiple locations in Charlotte to support conference room technology and end users.

Key Responsibilities:

  • Provide onsite support for video conferencing rooms, AV systems, and non-video-enabled conference spaces.
  • Support Microsoft Teams Rooms (MTR) environments, including configuration, troubleshooting, and ongoing maintenance.
  • Assist with the ongoing conversion of thousands of Cisco-based conference rooms to Microsoft Teams Rooms, including diagnosing and resolving issues that arise during device transitions.
  • Manage and support conferencing platforms and tools including Microsoft Teams Admin Center, Call Quality Dashboard (CQD), and Cisco Control Hub.
  • Utilize observability tools such as ThousandEyes to monitor performance and troubleshoot issues.
  • Perform hands-on AV equipment troubleshooting, including displays, conferencing devices, and room hardware.
  • Support occasional after-hours or weekend activities such as system resets or maintenance tasks.
  • Proactively plan and anticipate user needs to ensure seamless meeting experiences.
  • Communicate effectively with executive-level stakeholders and administrative partners, providing high-touch support.

Required Qualifications:

  • Experience supporting Microsoft Teams Rooms (MTR), including configuration and troubleshooting.
  • Strong knowledge of Microsoft Teams Admin Center and Call Quality Dashboard (CQD).
  • Experience with Cisco Control Hub and enterprise conferencing environments. Solid hands-on AV and video conferencing troubleshooting skills.
  • Ability to provide white-glove, customer-facing support in a professional environment.
  • Experience supporting enterprise or corporate environments, preferably with exposure to executive-level users.
  • Ability to work onsite full-time and travel between multiple locations as needed.
  • Strong communication skills and ability to work collaboratively within a team.

Preferred Qualifications:

  • Experience supporting large-scale conference room technology deployments or migrations.
  • Familiarity with observability and network monitoring tools such as ThousandEyes.
  • Experience supporting hybrid environments involving Cisco and Microsoft Teams-based conferencing solutions.

Additional Notes:

  • This is a highly hands-on support role requiring strong technical skills, professionalism, and adaptability.
  • The ideal candidate is proactive, detail-oriented, and capable of anticipating customer needs while delivering a high level of service.
  • This role is well-suited for candidates with a background in AV support, conferencing technologies, and executive-facing environments.

Additional Skills:

  • Videoconferencing and Audiovisual support experience, including conferencing management platforms (i.e. Cisco Control Hub) and Observability tools like ThousandEyes.