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Microsoft Support Manager Jobs (NOW HIRING)

Legacy Management

Field Support Manager

Atlanta, GA · On-site

$55K - $70K/yr

Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition ... Job RequirementsBasic computer skills, including Microsoft Office.Strong written and verbal ...

Navtech, Inc.

Application Support Manager

Chicago, IL · On-site

Partner with Microsoft and other technology partners to continuously improve and innovate * Manage global teams * Represent Support to ensure new / enhanced applications' supportability and max ...

Legacy Management

Field Support Manager

Nashville, TN · On-site

$55K - $70K/yr

Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition ... Job RequirementsBasic computer skills, including Microsoft Office.Strong written and verbal ...

Legacy Management

Field Support Manager

Phoenix, AZ · On-site

$55K - $70K/yr

Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition ... Job RequirementsBasic computer skills, including Microsoft Office.Strong written and verbal ...

Towlift

Product Support Manager

Oakland, CA · On-site

$100K - $110K/hr

As a Product Support Manager, you'll be at the heart of keeping industries moving, ensuring that ... Proficiency in Microsoft Office Suite. * Experience with Power BI. * Ability to work independently ...

harmons

People Support Manager

Santa Clara, UT · On-site

$20.58 - $22.08/hr

The purpose of this position is to provide support and appreciation to Harmons associates in the ... Working knowledge of computers including Microsoft Office and the internet * Must have the ability ...

Cesna Group

Business Support Manager

New York, NY · On-site

$100K - $200K/yr

Job Summary The Business Support Manager ? We are seeking a hands-on, self-directed professional to ... Skills & Competencies * - Proficient in Microsoft Office Suite * - Experience with systems such as ...

Socket.dev

Business Support Manager

Harlingen, TX · On-site

$100 - $125/hr

Business Support Manager The Business Support Manager is a key corporate role responsible for ... Proficiency in Microsoft Office Suite (advanced Excel, PowerPoint, Word) and familiarity with ERP ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

This hands-on role is responsible for end-user support, Microsoft 365 administration, ERP support coordination, onboarding/offboarding processes, device management, and overall technology support ...

Sunstates Security

Regional Support Manager

Queens, NY · On-site

$80K/yr

Our team members are provided with the tools, knowledge, and hands-on management support necessary ... Proficiency with the Microsoft Office Suite, including Outlook * Ability to work cohesively and ...

Servproomahasw

Operations Support Manager

Omaha, NE · On-site

We're looking for an Operations Support Manager to oversee our warehouse, fleet, equipment, tools ... Proficiency with Microsoft Office Preferred Qualifications * Restoration or construction industry ...

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Microsoft Support Manager information

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How much do microsoft support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for microsoft support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Microsoft Support Manager jobs?

For Microsoft Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Microsoft Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Microsoft 365 Enterprise Administrator

Dublin, OH • On-site

National Church Residences
Non-Profits • 1 - 5K employees
Learn more about National Church Residencesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

National Church Residences rating

5.0

Company rating: 5.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Description:
PURPOSE
In this Columbus, Ohio based hybrid role, you will serve as the enterprise technical owner of National Church Residences' Microsoft 365 tenant, overseeing Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune, and related services. This senior-level, individual contributor role is responsible for platform ownership, governance, security, and overall tenant health.
Acting as the primary internal authority for Microsoft 365, you work closely with IT Security, Application Services, data platform teams, and an external Managed Services Provider (MSP) to ensure a secure, compliant, and high-performing collaboration environment aligned to business and technology roadmaps.
ESSENTIAL FUNCTIONS
  • Own the configuration, monitoring, and optimization of all Microsoft 365 services including Exchange Online, SharePoint Online/OneDrive, Teams, Entra ID (Azure AD), and Intune
  • Ensure platform health, availability, and performance through proactive monitoring, issue resolution, and coordination with Microsoft Support
  • Manage Microsoft 365 licensing, service capacity planning, and feature enablement aligned to organizational needs
  • Administer identity and access management using Entra ID, including user lifecycle processes, role-based access, Conditional Access policies, and Multi-Factor Authentication
  • Maintain secure hybrid identity integrations and auditable records for access, permissions, and changes
  • Implement and enforce Microsoft 365 security and compliance controls including DLP, email security, Conditional Access, Intune device compliance, and Purview capabilities
  • Partner with Information Security to align Microsoft 365 configurations with Zero Trust principles, CIS benchmarks, and regulatory requirements
  • Define and manage the operating model with the external MSP, ensuring clear ownership, ITIL-based change management, and effective Level 1/2 support
  • Serve as the primary escalation point and vendor liaison for Microsoft 365 issues, reviewing MSP performance, SLAs, and driving service improvements
  • Lead Microsoft 365 roadmap initiatives including Purview data governance, Microsoft Fabric alignment, Syntex, Copilot, and tenant-level feature rollouts
  • Support strategic initiatives such as intranet migration to SharePoint Online, ensuring strong information architecture, permissions, and user adoption
  • Drive operational excellence through automation (PowerShell), configuration optimization, documentation, and runbook development
  • Provide guidance, training, and knowledge transfer to internal IT teams and key business users on Microsoft 365 best practices

EXPECTATIONS
  • Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
  • Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
  • With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
  • Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
  • Performs other duties as assigned.

Education: Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience
Experience:
  • 5+ years of hands-on experience administering Microsoft 365 services at enterprise scale
  • Understanding of healthcare or nonprofit compliance requirements such as HIPAA preferred
  • Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certifications preferred
  • Additional Microsoft certifications such as Azure Administrator or Security Administrator preferred

Skills:
  • Excellent communication, comprehension, and interpersonal skills.
  • Deep expertise in Exchange Online, Teams, SharePoint Online/OneDrive, and Entra ID (Azure AD)
  • Strong experience with identity and access management including MFA, Conditional Access, and SSO
  • Hands-on experience managing Intune device and application policies
  • Proficiency in PowerShell scripting for Microsoft 365 administration and automation
  • Familiarity with Microsoft Purview compliance and data governance capabilities
  • Strong communication, problem-solving, and cross-functional collaboration skills
  • Experience coordinating with vendors or MSPs supporting enterprise platforms
  • Experience supporting Microsoft Power Platform, Viva, Syntex, or Copilot capabilities
  • Experience leading or contributing to large-scale Microsoft 365 migrations or tenant initiatives
  • Familiarity with ITIL-aligned change management practices
  • Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

Travel: Must be willing and able to travel from Central Ohio up to 5%
In return, National Church Residences offers an excellent total reward package that includes:
  • Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
    • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
    • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
    • Parental Leave paid at 100% for four weeks
    • Coverage begins first of the month following your date of hire!
  • Dental & Vision coverage for you and your family with Nationwide providers.
  • Company provided Life & ADD insurance and Disability coverage.
  • Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness.
  • Flexible Spending Accounts for Dependent Care and Transportation & Parking
  • Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
  • Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
  • Reimbursement for Tuition expenses
  • Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100%

*Programs vary depending on Full Time, Part Time or Contingent Status
#LI-TS1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

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