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Microsoft Intune Technician Jobs (NOW HIRING)

MetroSys

Desktop Support Technician

Phoenix, AZ · On-site

$25 - $30/hr

Position Overview MetroSys is seeking an Onsite Desktop Support Technician to provide hands-on ... Support Microsoft Intune or other endpoint management technologies for device configuration and ...

Signal Energy

IT Help Desk Technician

Houston, TX · On-site

The Role CoVolt Power is seeking an IT Support Technician to join our Digital Technology team in ... Experience or working knowledge of Microsoft Intune and endpoint management. * Experience ...

MetroSys

Desktop Support Technician

Phoenix, AZ · On-site

$25 - $30/hr

Position Overview MetroSys is seeking an Onsite Desktop Support Technician to provide hands-on ... Support Microsoft Intune or other endpoint management technologies for device configuration and ...

MetroSys, Inc.

Desktop Support Technician

Phoenix, AZ · On-site

$20 - $25.50/hr

Position Overview MetroSys is seeking an Onsite Desktop Support Technician to provide hands-on ... Support Microsoft Intune or other endpoint management technologies for device configuration and ...

Signal Energy

IT Help Desk Technician

Houston, TX · On-site

CoVolt Power is seeking an IT Support Technician to join our Digital Technology team in Houston ... Experience or working knowledge of Microsoft Intune and endpoint management. * Experience ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work ... Configure, deploy, image, and maintain Windows 11 laptops and desktops using Microsoft Intune and ...

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Desktop Support Technician

Phoenix, AZ • On-site

MetroSys
1 - 10 employees
Learn more about MetroSysexternal

$25 - $30/hr

Other

Posted 20 days ago

Job description

Position Overview

MetroSys is seeking an Onsite Desktop Support Technician to provide hands-on technical support for users within a professional, enterprise environment in Phoenix, AZ. This position will serve as a primary onsite resource for workstation support, hardware deployments, Microsoft technologies, user access, and day-to-day technical issues.

The ideal candidate has a strong customer-service mindset, solid Windows troubleshooting skills, and experience supporting users in a corporate environment. This role will also work closely with Systems Engineering, Network, Security, and other infrastructure teams to escalate and resolve more complex issues.

Key Responsibilities
  • Provide onsite Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
  • Support user accounts, passwords, permissions, and basic Active Directory and Microsoft Entra ID requests.
  • Configure, image, deploy, replace, and decommission laptops and desktop systems.
  • Assist with employee onboarding and offboarding, including workstation setup and equipment collection.
  • Troubleshoot hardware, software, printing, Wi-Fi, LAN, VPN, and basic connectivity issues.
  • Support Microsoft Intune or other endpoint management technologies for device configuration and troubleshooting.
  • Perform hardware upgrades, equipment swaps, and warranty coordination.
  • Maintain accurate hardware inventory and asset records.
  • Document incidents, service requests, and resolutions within the IT service management platform.
  • Escalate server, network, security, and infrastructure issues to the appropriate engineering teams.
  • Assist with workstation refreshes, office technology deployments, and other onsite IT projects.
  • Follow established security, change management, and operational procedures.
Required Qualifications
  • Must currently reside in the Greater Phoenix, AZ metropolitan area.
  • 1–3 years of experience in Desktop Support, Help Desk, Field Support, or a similar IT support role.
  • Hands-on experience supporting:
    • Windows 10/11
    • Microsoft 365
    • Desktop and laptop hardware
    • Active Directory
    • Printers and peripherals
  • Experience imaging, configuring, and deploying Windows devices.
  • Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work onsite in Phoenix five days per week.
Preferred Qualifications
  • Microsoft Intune or MECM/SCCM experience.
  • Microsoft Entra ID experience.
  • Experience supporting Microsoft Teams and collaboration technologies.
  • Familiarity with ServiceNow, Jira, or another ITSM/ticketing platform.
  • Experience in a managed services, financial services, or regulated environment.
  • CompTIA A+, Microsoft, or similar technical certification.

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