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Microsoft Dynamics 365 Field Service Jobs (NOW HIRING)

Dynamics Systems Analyst

Charlotte, NC · Remote

$45.39 - $53.40/hr

... client's Microsoft Dynamics 365 and Field Service platform while supporting integrations, requirements documentation, and validation testing. Job Summary • Partner with business stakeholders ...

Required Skills and Experience: • 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals • Experience with Microsoft Dynamics 365 configuration, customization, plugin and ...

Stefanini is looking for a Microsoft Dynamics 365 Developer (Dearborn, MI) For quick apply, please ... Services, or Microsoft AI SDKs is highly preferred. EducationBachelor's Degree in a relevant field.

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Microsoft Dynamics 365 Field Service information

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$36.5K

$71.2K

$105.5K

How much do microsoft dynamics 365 field service jobs pay per year?

As of Jul 29, 2026, the average yearly pay for microsoft dynamics 365 field service in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 Field Service professional, and why are they important?

To excel as a Microsoft Dynamics 365 Field Service professional, you need expertise in business process management, problem-solving, and a solid understanding of field service operations, typically supported by a relevant degree or Microsoft certifications. Familiarity with Dynamics 365 Field Service modules, Power Platform tools, and integration with mobile and IoT devices is essential. Strong communication, customer-oriented mindset, and adaptability help build trust with clients and effectively manage service teams. These skills ensure efficient service delivery, successful digital transformation, and high customer satisfaction in fast-paced field environments.

What are the typical challenges faced by professionals working in Microsoft Dynamics 365 Field Service roles?

Professionals in Microsoft Dynamics 365 Field Service roles often encounter challenges such as managing complex scheduling for field technicians, ensuring real-time communication between office and field staff, and adapting to rapidly changing customer needs. Additionally, integrating Dynamics 365 with existing enterprise systems and maintaining data accuracy can be demanding. However, these challenges also provide valuable opportunities to develop problem-solving skills, collaborate closely with cross-functional teams, and contribute to improving overall service delivery and customer satisfaction.

Is Dynamics 365 in demand?

Microsoft Dynamics 365 Field Service professionals are in high demand due to the increasing adoption of cloud-based enterprise resource planning and customer relationship management solutions. Skills in configuring, customizing, and integrating Dynamics 365 with other Microsoft tools are valuable, and demand is expected to grow as organizations seek to improve field service efficiency and customer experience.

What is the difference between Microsoft Dynamics 365 Field Service vs Microsoft Dynamics 365 Customer Service?

FeatureMicrosoft Dynamics 365 Field ServiceMicrosoft Dynamics 365 Customer Service
Primary FocusManaging field technicians, scheduling, and on-site serviceHandling customer inquiries, case management, and support
Work EnvironmentField-based, on-site service teamsCall centers, support centers, and online channels
Required CredentialsTechnical knowledge, scheduling, and dispatching skillsCustomer service skills, case management expertise

Microsoft Dynamics 365 Field Service focuses on managing field technicians and on-site service delivery, while Microsoft Dynamics 365 Customer Service emphasizes support and case management through various channels. Both roles require strong communication skills, but their core functions and work environments differ significantly.

Is Microsoft discontinuing Dynamics GP?

Microsoft Dynamics GP is still actively supported and developed, with ongoing updates and enhancements. Microsoft has shifted focus toward cloud-based solutions like Dynamics 365, but Dynamics GP remains available for existing users and new implementations, especially in on-premises environments. Job roles involving Dynamics GP may require knowledge of both traditional ERP systems and cloud integration.

How does SLA work in Dynamics 365?

In Microsoft Dynamics 365 Field Service, Service Level Agreements (SLAs) define the expected response and resolution times for customer issues. SLAs automatically track service performance, trigger alerts, and can escalate cases if targets are not met, helping ensure timely service delivery and customer satisfaction.

What is Microsoft Dynamics 365 Field Service?

Microsoft Dynamics 365 Field Service is a cloud-based solution designed to help organizations deliver onsite service to customer locations. It enables companies to efficiently manage work orders, schedule and dispatch technicians, track inventory, and provide real-time updates to both customers and field staff. The platform integrates with other Microsoft Dynamics 365 applications and offers features like resource optimization, preventative maintenance, and mobile support for field technicians. By streamlining service operations, it helps businesses improve customer satisfaction, reduce costs, and enhance productivity.

What is the average salary in Dynamics 365?

The average salary for a Microsoft Dynamics 365 Field Service professional typically ranges from $70,000 to $110,000 annually, depending on experience, location, and certifications. Skilled professionals with expertise in configuring and managing Dynamics 365 Field Service tools are in high demand and may earn higher salaries.
More about Microsoft Dynamics 365 Field Service jobs
What cities are hiring for Microsoft Dynamics 365 Field Service jobs? Cities with the most Microsoft Dynamics 365 Field Service job openings:
What states have the most Microsoft Dynamics 365 Field Service jobs? States with the most job openings for Microsoft Dynamics 365 Field Service jobs include:
Infographic showing various Microsoft Dynamics 365 Field Service job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

ERP Dynamics 365 Developer (Washington, DC)

CEDENT

Washington, DC

Other

Re-posted 11 days ago


Job description

Looking for a MS Dynamics 365 Developer with 10+ yrs of experience for a C2C role in Washington DC on Cedent's W-2. Responsibilities / Tasks: Lead the technical team in the implementation of Dynamics 365 for Customer Service and Customer Insights. Collaborate with business stakeholders to define requirements and identify key business processes that will be supported by the new solution.

Develop a solution architecture that is scalable, efficient, and meets the needs of the business. Drive the implementation of Dynamics 365, including customization, configuration, and integration with other systems. Manage the development process, including code review, testing, and deployment.

Ensure that the solution meets security and compliance requirements. Provide guidance and support to the development team and collaborate with other IT teams to ensure successful integration with other systems. Troubleshoot technical issues and provide solutions to technical problems.

Assist engineering teams in eliminating technical debt. Utilize Azure DevOps CI/CD for deployment. Automated testing (Unit, Integration, End-End, Performance) to ensure high-quality and efficient delivery of the solution Document technical design and architecture and provide knowledge transfer to other team members.

Ensure that the implementation is delivered on time and within budget. Required Skills and Experience: 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals Experience with Microsoft Dynamics 365 configuration, customization, plugin and SDK based development. Experience with MS Power Apps/Flows Experience with Visual Studio Technically fluent in programming languages, including .NET, C#, ASP.NET, JavaScript, XML, jQuery, CSS and HTML Department: Preferred Vendors This is a contract position


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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008