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Microsoft Dynamics 365 Field Service Jobs (NOW HIRING)

Mondo

Dynamics Systems Analyst

Charlotte, NC · Remote

$45.39 - $53.40/hr

... Microsoft Dynamics 365 and Field Service platform while supporting integrations, requirements documentation, and validation testing. Job Summary * Partner with business stakeholders, product owners ...

CEDENT

ERP Dynamics 365 Developer

Washington, DC

Required Skills and Experience: • 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals • Experience with Microsoft Dynamics 365 configuration, customization, plugin and ...

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Microsoft Dynamics 365 Field Service information

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$105.5K

How much do microsoft dynamics 365 field service jobs pay per year?

As of Sep 3, 2026, the average yearly pay for microsoft dynamics 365 field service in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is Microsoft Dynamics 365 Field Service?

Microsoft Dynamics 365 Field Service is a cloud-based solution designed to help organizations deliver onsite service to customer locations. It enables companies to efficiently manage work orders, schedule and dispatch technicians, track inventory, and provide real-time updates to both customers and field staff. The platform integrates with other Microsoft Dynamics 365 applications and offers features like resource optimization, preventative maintenance, and mobile support for field technicians. By streamlining service operations, it helps businesses improve customer satisfaction, reduce costs, and enhance productivity.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 Field Service professional?

To excel as a Microsoft Dynamics 365 Field Service professional, you need expertise in business process management, problem-solving, and a solid understanding of field service operations, typically supported by a relevant degree or Microsoft certifications. Familiarity with Dynamics 365 Field Service modules, Power Platform tools, and integration with mobile and IoT devices is essential. Strong communication, customer-oriented mindset, and adaptability help build trust with clients and effectively manage service teams. These skills ensure efficient service delivery, successful digital transformation, and high customer satisfaction in fast-paced field environments.

What are the typical challenges faced by professionals working in Microsoft Dynamics 365 Field Service roles?

Professionals in Microsoft Dynamics 365 Field Service roles often encounter challenges such as managing complex scheduling for field technicians, ensuring real-time communication between office and field staff, and adapting to rapidly changing customer needs. Additionally, integrating Dynamics 365 with existing enterprise systems and maintaining data accuracy can be demanding. However, these challenges also provide valuable opportunities to develop problem-solving skills, collaborate closely with cross-functional teams, and contribute to improving overall service delivery and customer satisfaction.

What is the difference between Microsoft Dynamics 365 Field Service vs Microsoft Dynamics 365 Customer Service?

FeatureMicrosoft Dynamics 365 Field ServiceMicrosoft Dynamics 365 Customer Service
Primary FocusManaging field technicians, scheduling, and on-site serviceHandling customer inquiries, case management, and support
Work EnvironmentField-based, on-site service teamsCall centers, support centers, and online channels
Required CredentialsTechnical knowledge, scheduling, and dispatching skillsCustomer service skills, case management expertise

Microsoft Dynamics 365 Field Service focuses on managing field technicians and on-site service delivery, while Microsoft Dynamics 365 Customer Service emphasizes support and case management through various channels. Both roles require strong communication skills, but their core functions and work environments differ significantly.

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Microsoft Dynamics 365 Field Service jobs near you
Infographic showing various Microsoft Dynamics 365 Field Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Microsoft Dynamics 365 Field Service Consultant

ACI Infotech

Dallas, TX • On-site

Full-time

Posted 6 days ago

Job description

Job Title: Microsoft Dynamics 365 Field Service Consultant
Location: Onsite- Dallas, TX location.
Employment Type: Renew for every 6 months
Overview: We are seeking a Dynamics 365 Field Service Consultant to design, configure, and implement Microsoft Dynamics 365 Field Service solutions that streamline scheduling, work order management, and mobile field operations for our clients.
Key Responsibilities:
• Configure and customize D365 Field Service modules: work orders, resource scheduling optimization (RSO), asset management, inventory, and mobile app
• Integrate Field Service with D365 Sales/Customer Service, Power Platform (Power Apps, Power Automate), and third-party systems
• Design scheduling board configurations and optimize technician routing/dispatch
• Gather requirements from business stakeholders and translate into functional/technical specs
• Lead or support implementation phases: discovery, design, build, testing, UAT, deployment
• Provide post-go-live support, troubleshooting, and enhancements
• Collaborate with developers on custom plugins, workflows, and Power Automate flows
• Document configurations, processes, and training materials
Required Qualifications:
• 3-7+ years hands-on experience with Microsoft Dynamics 365, including Field Service module
• Strong knowledge of Power Platform (Power Apps, Power Automate, Dataverse)
• Experience with Resource Scheduling Optimization (RSO) and mobile field service app configuration
• Understanding of D365 CE architecture, security roles, and business process flows
• Familiarity with integration tools (Azure Logic Apps, Azure Functions, APIs)
• Microsoft certifications preferred (e.g., MB-240: Field Service, PL-200/PL-400)
• Strong client-facing communication and stakeholder management skills
Preferred:
• Experience in industries like utilities, manufacturing, telecom, or oil & gas (asset-heavy field operations)
• Background in ERP/CRM consulting or systems integration
• Agile/Scrum project experience

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