The Customer Service Representative (CSR) handles incoming calls received via an automated call ... Knowledge of Microsoft Outlook and Word * Must be authorized to work in the United States and not ...
The Customer Service Representative (CSR) handles incoming calls received via an automated call ... Knowledge of Microsoft Outlook and Word * Must be authorized to work in the United States and not ...
Customer Service Representative
Medford, OR · On-site
$17 - $23/hr
Do you provide personalized service that creates customer loyalty? * Can you sense what another ... Strong computer skills including Microsoft Office products and point-of-sale programs * Basic ...
Customer Service Representative
Medford, OR · On-site
$17 - $23/hr
Do you provide personalized service that creates customer loyalty? * Can you sense what another ... Strong computer skills including Microsoft Office products and point-of-sale programs * Basic ...
Customer Service Representative
Tigard, OR · On-site
$15/hr
The CSR answers phones/texts/emails, accurately captures and understands the customer needs ... Intermediate Microsoft Office user Compensation includes: $15/hour to start, bonus potential, paid ...
Customer Service Representative
Tigard, OR · On-site
$15/hr
The CSR answers phones/texts/emails, accurately captures and understands the customer needs ... Intermediate Microsoft Office user Compensation includes: $15/hour to start, bonus potential, paid ...
Customer Service Representative
Willamette, OR · On-site
$17 - $23/hr
Proficiency with Microsoft Products: Outlook; Excel; Word; and PowerPoint (will be validated with ... Provide Excellent Customer Service; Active Listening; Critical Thinking; Maintain Confidentiality;
Customer Service Representative
Willamette, OR · On-site
$17 - $23/hr
Proficiency with Microsoft Products: Outlook; Excel; Word; and PowerPoint (will be validated with ... Provide Excellent Customer Service; Active Listening; Critical Thinking; Maintain Confidentiality;
Customer Service Representative
Eugene, OR · On-site
$18 - $22/hr
Customer Service Representative - The Voice Behind Every Great Customer ExperienceLocation: Eugene ... Microsoft Word, Outlook, and other computer-based systemsCustomer service experience in a ...
Quick apply
Customer Service Representative
Eugene, OR · On-site
$18 - $22/hr
Customer Service Representative - The Voice Behind Every Great Customer ExperienceLocation: Eugene ... Microsoft Word, Outlook, and other computer-based systemsCustomer service experience in a ...
Customer Service Representative
Eugene, OR · On-site
$18.50/hr
The Customer Service Representative (CSR) handles incoming calls received via an automated call ... Knowledge of Microsoft Outlook and Word * Must be authorized to work in the United States and not ...
Customer Service Representative
Eugene, OR · On-site
$18.50/hr
The Customer Service Representative (CSR) handles incoming calls received via an automated call ... Knowledge of Microsoft Outlook and Word * Must be authorized to work in the United States and not ...
Customer Service Representative
Medford, OR · On-site
$17 - $23/hr
Do you provide personalized service that creates customer loyalty? * Can you sense what another ... Strong computer skills including Microsoft Office products and point-of-sale programs * Basic ...
Customer Service Representative
Medford, OR · On-site
$17 - $23/hr
Do you provide personalized service that creates customer loyalty? * Can you sense what another ... Strong computer skills including Microsoft Office products and point-of-sale programs * Basic ...
Customer Service Representative
Portland, OR · On-site
$17 - $23.25/hr
From VMI to procurement, PTSolutions is a full-service provider that will be with our customers ... Proficient in Microsoft Office (Word, Excel, PowerPoint). EEO Statement: Production Tool Supply ...
Quick apply
Customer Service Representative
Portland, OR · On-site
$17 - $23.25/hr
From VMI to procurement, PTSolutions is a full-service provider that will be with our customers ... Proficient in Microsoft Office (Word, Excel, PowerPoint). EEO Statement: Production Tool Supply ...
Customer Service Representative
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
Portland, OR · On-site
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
Portland, OR · On-site
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
Lake Oswego, OR · On-site
$15/hr
The CSR answers phones/texts/emails, accurately captures and understands the customer needs ... Intermediate Microsoft Office user Compensation includes: $15/hour, bonus potential, paid holidays ...
Customer Service Representative
Lake Oswego, OR · On-site
$15/hr
The CSR answers phones/texts/emails, accurately captures and understands the customer needs ... Intermediate Microsoft Office user Compensation includes: $15/hour, bonus potential, paid holidays ...
Customer Service Specialist
Wilsonville, OR · On-site
$22 - $24/hr
Our Customer Service Specialist position gives you an opportunity to help customers with your ... Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ...
Customer Service Specialist
Wilsonville, OR · On-site
$22 - $24/hr
Our Customer Service Specialist position gives you an opportunity to help customers with your ... Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ...
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ... High School diploma or GED * 1-2 years of Customer Service experience Preferred: * Bilingual:
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ... High School diploma or GED * 1-2 years of Customer Service experience Preferred: * Bilingual:
Customer Service Representative
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Quick apply
Customer Service Representative
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ...
Quick apply
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ...
Customer Service Representative
$20 - $21/hr
We are hiring for Customer Service Representatives in Portland, OR! Location: Portland, OR 97229 We ... Strong computer skills, including proficiency with Microsoft Office products, with an ability to ...
New
Quick apply
Customer Service Representative
$20 - $21/hr
We are hiring for Customer Service Representatives in Portland, OR! Location: Portland, OR 97229 We ... Strong computer skills, including proficiency with Microsoft Office products, with an ability to ...
New
Our Customer Service Specialist position gives you an opportunity to help customers with your ... Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ...
Our Customer Service Specialist position gives you an opportunity to help customers with your ... Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ...
Customer Service Representative
Portland, OR · On-site
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Representative
Portland, OR · On-site
$17 - $23/hr
We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Order entry system ...
Customer Service Rep
Beaverton, OR · On-site
$16.75 - $22.75/hr
We offer high-quality products and unparalleled service to our customers across the West Coast ... Basic computer skills working within a Microsoft Windows environment with solid data entry skills.
Quick apply
Customer Service Rep
Beaverton, OR · On-site
$16.75 - $22.75/hr
We offer high-quality products and unparalleled service to our customers across the West Coast ... Basic computer skills working within a Microsoft Windows environment with solid data entry skills.
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ...
Customer Service Representative
Tualatin, OR · On-site
$19 - $22/hr
About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook * Basic level of ...
Microsoft Customer Service information
See Oregon salary details
$10.42 - $12.06
2% of jobs
$12.06 - $13.70
4% of jobs
$13.70 - $15.34
11% of jobs
$16.25 is the 25th percentile. Wages below this are outliers.
$15.34 - $16.98
15% of jobs
The median wage is $18.49 / hr.
$16.98 - $18.62
20% of jobs
$18.62 - $20.26
15% of jobs
$21.39 is the 75th percentile. Wages above this are outliers.
$20.26 - $21.90
13% of jobs
$21.90 - $23.54
7% of jobs
$23.54 - $25.18
6% of jobs
$25.18 - $26.82
4% of jobs
$26.82 - $28.47
3% of jobs
$10
$19
$28
How much do microsoft customer service jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for microsoft customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.
What does a Microsoft Customer Service representative do?
A Microsoft Customer Service representative assists customers with inquiries, troubleshooting, and resolving issues related to Microsoft products and services. They handle questions about software installations, account management, billing, subscriptions, and technical problems. These professionals communicate via phone, chat, or email, aiming to provide a positive customer experience and ensure satisfaction with Microsoft products. They may also guide customers through self-service options and escalate complex issues to specialized support teams as needed.
What skills and qualifications are needed to thrive as a Microsoft Customer Service representative?
To thrive as a Microsoft Customer Service Representative, you need strong problem-solving skills, a solid understanding of Microsoft products, and experience in customer support, often supported by a relevant degree or technical certification. Familiarity with CRM systems, Microsoft Office Suite, and ticketing platforms is typically required. Exceptional communication, patience, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These abilities ensure high-quality support experiences that help maintain customer satisfaction and loyalty for Microsoft's products and services.
How does a Microsoft Customer Service representative typically collaborate with other departments to resolve customer issues?
Microsoft Customer Service representatives often work closely with technical support teams, product specialists, and account managers to ensure that customer issues are thoroughly addressed. When a customer's inquiry requires expertise beyond general troubleshooting, representatives coordinate with these teams to gather accurate information and provide timely solutions. This collaborative approach not only helps resolve complex problems efficiently but also enhances the overall customer experience. Regular team meetings and shared knowledge bases are commonly used to facilitate smooth communication and problem-solving.
What is the difference between Microsoft Customer Service vs Microsoft Technical Support?
| Aspect | Microsoft Customer Service | Microsoft Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical certifications (e.g., CompTIA, Microsoft certifications) |
| Work Environment | Call centers, online chat, email support | Remote or on-site technical troubleshooting, diagnostics |
| Employer & Industry Usage | Customer service teams within Microsoft, retail, and online support | Technical support teams for Microsoft products and services |
| Common Search & Comparison Intent | Understanding customer service roles at Microsoft | Distinguishing technical support from general customer service |
Microsoft Customer Service focuses on assisting users with account issues, billing, and general inquiries, requiring strong communication skills. Microsoft Technical Support involves troubleshooting technical problems, requiring technical knowledge and certifications. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and skill requirements.
Do Microsoft customer service jobs require experience?
Microsoft customer service jobs typically do not require extensive prior experience, as they often provide training for new hires. However, having customer service skills, communication abilities, and familiarity with Microsoft products can be beneficial for applicants.
Does Microsoft have customer service people?
Yes, Microsoft employs customer service representatives who assist users with technical support, product inquiries, and troubleshooting. These roles often require strong communication skills and knowledge of Microsoft products and services. Customer service staff may work in call centers, online chat, or email support environments.
Does Microsoft have work from home jobs?
Microsoft Customer Service roles often offer remote work options, especially for positions involving support and communication tools. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.
What are popular job titles related to Microsoft Customer Service jobs in Oregon?
For Microsoft Customer Service jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Service jobs in Oregon look for?
The top searched job categories for Microsoft Customer Service jobs in Oregon are:
What cities in Oregon are hiring for Microsoft Customer Service jobs?
Cities in Oregon with the most Microsoft Customer Service job openings:
$18.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
MTM Transit rating
6.2
Based on 60 frontline employees who took The Breakroom Quiz
88th of 101 rated public transport
Job description
Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be considered for this position.**
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front line representative of MTM Transit
What will your job look like?
- Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
- Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing Client provided systems
- Listen and obtain information from callers in a professional, systematic and organized manner
- Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
- Assume responsibility for self-development and career progression
- Maintain flexibility in efforts to provide quality service to our members and help MTM Transit achieve business and operational goals
- Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by MTM Transit standards
- May be required to work weekends and/or holidays, as needed
- Maintain confidential information standards within a fast paced environment
- Relate to a diversity of customers and requests
- Identify with customer needs and circumstances
- Tactfully question and obtain necessary information
- Recognize, handle and refer situations of an emergent nature
All you need is:
- High school diploma or G.E.D equivalent
- Minimum typing speed of 30 wpm or greater
- Knowledge of Microsoft Outlook and Word
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Even better if you have:
- Previous experience working in a customer service call center
- Exemplary communication and phone skills
- Outstanding organizational and multi-tasking skills
- Ability to maintain high level of confidentiality
MTM Incentives:
- Affordable benefits including Medical, Dental and Vision
- Free Life Insurance & Long-Term Disability coverage for eligible employees
- Paid Training & Overtime
- Paid Holidays & Paid Time Off (PTO)
- Safety Bonus
- Yearly Pay Increases
- 401(k) with Company Match
- Referral Bonus Program
Salary: $18.50 per/hour
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net
What MTM Transit employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About MTM Transit
Sourced by ZipRecruiter
Industry
Special transit systems transportation
Company size
1,001 - 5,000 Employees
Headquarters location
Lake Saint Louis, MO, US
Year founded
2009