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Microsoft Azure Support Engineer Jobs (NOW HIRING)

TMS

Solution Architect- Azure/ .NET

Edison, NJ · Remote

$70/hr

Support DevOps adoption including CI/CD pipelines, automation, and infrastructure as code ... Strong hands-on experience with Microsoft Azure cloud platform. * Deep expertise in .NET / .NET ...

ADM

Azure Development Support Engineer

Erlanger, KY

$152K - $162K/yr

Azure Development Support Engineer, Archer Daniels Midland Company, Erlanger, KY. Provide day today ... Knowledge of industry integration technologies such as Microsoft Azure, Web API's, ETL to buildand ...

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How much do microsoft azure support engineer jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for microsoft azure support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by Microsoft Azure Support Engineers, and how can applicants prepare to address them?

Microsoft Azure Support Engineers often encounter complex, multi-layered technical issues requiring in-depth troubleshooting across cloud services, networking, and security. A common challenge is effectively communicating with clients of varying technical backgrounds while working under time pressure. Applicants can prepare by developing strong diagnostic and problem-solving skills, staying current with Azure platform updates, and practicing clear, empathetic communication. Familiarity with collaborative tools and cross-functional teamwork is also valuable, as engineers frequently work with product and development teams to resolve escalated issues.

What is the difference between Microsoft Azure Support Engineer vs Cloud Support Specialist?

AspectMicrosoft Azure Support EngineerCloud Support Specialist
CertificationsAzure certifications (e.g., AZ-104, AZ-303)General cloud certifications (e.g., AWS, Google Cloud)
Work EnvironmentPrimarily Azure cloud platform, Microsoft ecosystemMultiple cloud platforms or specific to one provider
Industry UsageMicrosoft-focused organizations, enterprise ITVarious industries, multi-cloud environments
Job FocusAzure support, troubleshooting, and customer assistanceCloud support across platforms, troubleshooting, and customer service

The Microsoft Azure Support Engineer specializes in supporting Azure cloud services, troubleshooting issues, and assisting clients within the Microsoft ecosystem. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less focus on Azure-specific technologies. Both roles require cloud knowledge and customer service skills, but the Azure Support Engineer is more specialized in Microsoft Azure environments.

What does a Microsoft Azure Support Engineer do?

A Microsoft Azure Support Engineer provides technical support and guidance to customers using Microsoft Azure cloud services. They help troubleshoot issues, optimize cloud environments, and ensure the smooth operation of applications and services on Azure. Their responsibilities often include diagnosing problems, recommending best practices, and collaborating with other teams to resolve complex technical challenges. These engineers play a key role in helping organizations get the most out of their Azure investments.

What are the key skills and qualifications needed to thrive as a Microsoft Azure Support Engineer, and why are they important?

To thrive as a Microsoft Azure Support Engineer, you need expertise in cloud computing concepts, troubleshooting, and a solid understanding of Microsoft Azure services, typically supported by a degree in computer science or a related field. Familiarity with Azure Portal, PowerShell, ARM templates, and certifications like Microsoft Certified: Azure Administrator Associate are highly valuable. Strong analytical thinking, communication, and customer service skills set top performers apart in resolving complex technical issues. These competencies ensure effective problem-solving, customer satisfaction, and reliable support for cloud-based environments.
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What job categories do people searching Microsoft Azure Support Engineer jobs look for? The top searched job categories for Microsoft Azure Support Engineer jobs are:
Microsoft Azure Support Engineer jobs near you
Application Support Engineer

Application Support Engineer

NAVA Software Solutions

Montvale, NJ • On-site

Full-time

Re-posted 20 days ago

Job description

NAVA Software solutions is looking for a Application Support Engineer
Details:
Application Support Engineer
Location- Edison, NJ/Montvale, NJ
Duration- Full Time/ Direct Hire
We are looking for passionate and hardworking Application Support Engineer to lead the production support services for this product and to manage client relationships.
RESPONSIBILITIES
  • Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets and SLAs are met and maintain high support service quality.
  • Take ownership of incidents and requests, working directly with the users and/or platform support team to investigate, troubleshoot, debug, and resolve technical issues arising from their service use.
  • Provide regular status updates on incidents assigned and coordinate with the members of the global support team
  • Build and maintain a thorough understanding of the vendor product, its deployment, and how customers use the software and services.
  • Coordinate/escalate with internal teams to ensure practical and efficient incident investigation and resolution. Various teams are - global support team, application support, Rapid Response Team (RRT), QA, Operations and DBA, Business/domain support, Development, Platform team, ID management team, Delivery, Service Management, third-party vendor.
  • Participate and contribute in cross-functional war rooms, lead war rooms where needed in issue resolution
  • Work within the systems and procedures to ensure the successful delivery of Orion's support across a growing user base, maintaining service integrity.
  • Create or review technical assessment and root cause analysis documents
  • Contribute to and improve Orion's knowledge systems through authoring and maintaining knowledge collateral, including troubleshooting and how-do-I guides.
  • Assist with unexpected events or failures which limit customer(s) use of the product, work to restore services rapidly, and effectively communicate to the customer to maintain their confidence.
  • Investigate and diagnose issues arising with the Azure resources used to deliver the service, act, or escalate where necessary.

KEY QUALIFICATIONS
  • Experience with Azure Kubernetes Services (AKS) and related troubleshooting (an Azure/Kubernetes admin - who also knows Operating Systems)
  • Understanding of Kubernetes and it's architecture
  • Familiarity with microservices architecture and container orchestration with Kubernetes.
  • Operating procedures of Kubernetes (kubectl, deployment, services, troubleshooting, Grafana, Prometheus)
  • Deep understanding of Microsoft Azure (Management groups, Azure policies, AKS, key vault, Application Insights, Application Gateway)
  • Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Azure DevOps Boards)
  • Logging into Pods and containers
  • Understanding of docker images
  • CI/CD - DevOps of containers image into Kubernetes
  • Understanding of Operating system, Ubuntu
  • Understanding of Azure Cloud
  • Familiarity with MongoDB and PostgreSQL (nice to have)
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
  • Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
  • Strong drive to automate manual operations and to improve them through repeated iteration.
  • Good understanding of various Azure cloud services and resources.
  • Familiarity with Continuous Integration and Continuous Delivery processes and a solid understanding of the software development life cycle.
  • Excellent troubleshooting and problem-solving skills.
  • Experience with disaster recovery, and capacity planning.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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