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Microsoft 365 Technical Support Engineer Jobs in Rutland, VT

Altec

Equipment Mechanic - Field

Rutland, VT · On-site

$35 - $40/hr

On-demand access to technical support, direct parts, and engineering * Multi-level technician ... Develop basic computer skills with Microsoft office * Ability to support customer by working ...

US Navy

Nuclear Engineer

Rutland, VT

$100K - $120K/yr

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design ... support issues; progressive responsibility leading projects and becoming a subject matter expert ...

Stellantis

Resident Engineer

Rutland, VT · On-site

$101K - $129K/yr

Support corporate quality objectives/deliverables and communicate customer demands to all groups ... Provide expert technical leadership in coordinating and directing cross functional teams in the ...

Navtech, Inc.

"Data Engineer"

Hartford, NY · On-site

$113K - $135K/yr

... technical specifications • Interpret data, analyze results using statistical techniques and ... that support delivery • Assesses and interprets customer needs and requirements • Solves ...

Danaher

Software Engineer Internships

Rutland, VT · On-site

... technical challenges? As a Software Engineering Intern at Danaher, you'll work alongside ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

Ballard Spahr LLP

Legal Support Assistant

Chittenden, VT · Hybrid

$50K - $55K/yr

Excellent technical, interpersonal, communication and organizational skills are essential to be ... and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this ...

Ballard Spahr LLP

Legal Support Assistant

Reading, VT · Hybrid

$50K - $55K/yr

Excellent technical, interpersonal, communication and organizational skills are essential to be ... and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this ...

Ballard Spahr LLP

Legal Support Assistant

Pittsfield, VT · Hybrid

$50K - $55K/yr

Excellent technical, interpersonal, communication and organizational skills are essential to be ... and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this ...

Ballard Spahr LLP

Legal Support Assistant

Ludlow, VT · Hybrid

$50K - $55K/yr

Excellent technical, interpersonal, communication and organizational skills are essential to be ... and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this ...

Ballard Spahr LLP

Legal Support Assistant

Rutland, VT · Hybrid

$50K - $55K/yr

Excellent technical, interpersonal, communication and organizational skills are essential to be ... and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this ...

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Microsoft 365 Technical Support Engineer information

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$38.4K

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$122.4K

How much do microsoft 365 technical support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for microsoft 365 technical support engineer in Rutland, VT is $80,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $100,900.00 per year, depending on experience, location, and employer.

What does a Microsoft 365 Technical Support Engineer do?

A Microsoft 365 Technical Support Engineer is responsible for assisting customers with technical issues related to Microsoft 365 products and services, such as Outlook, Teams, SharePoint, and OneDrive. They diagnose and troubleshoot problems, provide guidance on setup and usage, and help resolve software or connectivity issues. Their goal is to ensure customers have a smooth experience with Microsoft 365 by delivering prompt and effective technical support.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Support Engineer?

To thrive as a Microsoft 365 Technical Support Engineer, you need a strong understanding of Microsoft 365 products, problem-solving skills, and a background in IT support or computer science. Familiarity with tools such as Microsoft Exchange, SharePoint, Teams, Active Directory, and relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These capabilities ensure efficient troubleshooting, high user satisfaction, and reliable support for business-critical cloud services.

What are some common challenges faced by Microsoft 365 Technical Support Engineers when troubleshooting client issues?

Microsoft 365 Technical Support Engineers often encounter challenges such as diagnosing complex integration issues across multiple Microsoft 365 services (like Exchange, SharePoint, and Teams), navigating varying customer environments, and keeping up with frequent platform updates. Effective troubleshooting requires strong communication skills to clarify technical issues with clients who may have different levels of technical expertise. Additionally, balancing multiple support tickets and prioritizing urgent cases can be demanding, but it also provides opportunities to develop expertise and problem-solving skills in a collaborative, fast-paced environment.

What is the difference between Microsoft 365 Technical Support Engineer vs Microsoft 365 Support Specialist?

AspectMicrosoft 365 Technical Support EngineerMicrosoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: FundamentalsSimilar certifications, often including Microsoft 365 Fundamentals or Modern Desktop certifications
Work EnvironmentTechnical support teams, troubleshooting complex issues, often in IT departments or service centersCustomer-facing support, resolving user issues, often in help desks or support centers
Employer & Industry UsageIT service providers, enterprise IT departments, tech companiesHelp desks, MSPs, corporate support teams

The Microsoft 365 Technical Support Engineer focuses on diagnosing and resolving complex technical issues related to Microsoft 365 products, often requiring deeper technical knowledge and certifications. In contrast, the Microsoft 365 Support Specialist handles more straightforward user support queries, providing assistance and guidance. Both roles are essential in supporting Microsoft 365 services but differ in technical depth and scope.

Does Microsoft 365 include technical support?

Microsoft 365 offers technical support to its subscribers, including options like phone, chat, and online help for troubleshooting and assistance. Support availability and levels vary depending on the subscription plan, and Microsoft 365 Technical Support Engineers often help users resolve issues related to the platform and its services.

What are popular job titles related to Microsoft 365 Technical Support Engineer jobs in Rutland, VT?

For Microsoft 365 Technical Support Engineer jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Microsoft 365 Technical Support Engineer jobs in Rutland, VT look for?

The top searched job categories for Microsoft 365 Technical Support Engineer jobs in Rutland, VT are:

Microsoft 365 Technical Support Engineer jobs near you
Infographic showing various Microsoft 365 Technical Support Engineer job openings in Rutland, VT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,954 per year, or $38.9 per hour.

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Whitehall, NY • On-site

$16.06 - $24.09/hr

Full-time

Retirement

Re-posted 2 days ago

Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09/Hr.

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