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Microsoft 365 Technical Support Engineer Jobs in Delaware

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Provide technical support and troubleshooting for Power Platform applications. Stay up to date with ... Required Skills Microsoft Power Platform certifications. Experience with SharePoint, Dynamics 365 ...

New

Manage Azure DevOps work item tracking, backlog management, sprint planning support, and ... Proficiency with SharePoint, Microsoft Teams, Excel, PowerPoint, and the broader Microsoft 365 ...

The specialist will partner with scientists, engineers, and business teams to deliver IT solutions ... Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office ...

Showing results 21-40

Microsoft 365 Technical Support Engineer information

What does a Microsoft 365 Technical Support Engineer do?

A Microsoft 365 Technical Support Engineer is responsible for assisting customers with technical issues related to Microsoft 365 products and services, such as Outlook, Teams, SharePoint, and OneDrive. They diagnose and troubleshoot problems, provide guidance on setup and usage, and help resolve software or connectivity issues. Their goal is to ensure customers have a smooth experience with Microsoft 365 by delivering prompt and effective technical support.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Support Engineer?

To thrive as a Microsoft 365 Technical Support Engineer, you need a strong understanding of Microsoft 365 products, problem-solving skills, and a background in IT support or computer science. Familiarity with tools such as Microsoft Exchange, SharePoint, Teams, Active Directory, and relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These capabilities ensure efficient troubleshooting, high user satisfaction, and reliable support for business-critical cloud services.

What are some common challenges faced by Microsoft 365 Technical Support Engineers when troubleshooting client issues?

Microsoft 365 Technical Support Engineers often encounter challenges such as diagnosing complex integration issues across multiple Microsoft 365 services (like Exchange, SharePoint, and Teams), navigating varying customer environments, and keeping up with frequent platform updates. Effective troubleshooting requires strong communication skills to clarify technical issues with clients who may have different levels of technical expertise. Additionally, balancing multiple support tickets and prioritizing urgent cases can be demanding, but it also provides opportunities to develop expertise and problem-solving skills in a collaborative, fast-paced environment.

What is the difference between Microsoft 365 Technical Support Engineer vs Microsoft 365 Support Specialist?

AspectMicrosoft 365 Technical Support EngineerMicrosoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: FundamentalsSimilar certifications, often including Microsoft 365 Fundamentals or Modern Desktop certifications
Work EnvironmentTechnical support teams, troubleshooting complex issues, often in IT departments or service centersCustomer-facing support, resolving user issues, often in help desks or support centers
Employer & Industry UsageIT service providers, enterprise IT departments, tech companiesHelp desks, MSPs, corporate support teams

The Microsoft 365 Technical Support Engineer focuses on diagnosing and resolving complex technical issues related to Microsoft 365 products, often requiring deeper technical knowledge and certifications. In contrast, the Microsoft 365 Support Specialist handles more straightforward user support queries, providing assistance and guidance. Both roles are essential in supporting Microsoft 365 services but differ in technical depth and scope.

Does Microsoft 365 include technical support?

Microsoft 365 offers technical support to its subscribers, including options like phone, chat, and online help for troubleshooting and assistance. Support availability and levels vary depending on the subscription plan, and Microsoft 365 Technical Support Engineers often help users resolve issues related to the platform and its services.

What are popular job titles related to Microsoft 365 Technical Support Engineer jobs in Delaware?

For Microsoft 365 Technical Support Engineer jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Microsoft 365 Technical Support Engineer jobs in Delaware look for?

The top searched job categories for Microsoft 365 Technical Support Engineer jobs in Delaware are:

What cities in Delaware are hiring for Microsoft 365 Technical Support Engineer jobs?

Cities in Delaware with the most Microsoft 365 Technical Support Engineer job openings:

Infographic showing various Microsoft 365 Technical Support Engineer job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Power Platform Senior Developer Lead

JPMorgan Chase & Co.

Wilmington, DE • On-site

$140 - $190/hr

Other

Re-posted 18 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks


Job description

Lead the modernization of collaboration and business processes by driving high-impact SharePoint Online migrations and delivering innovative, cloud-first solutions with Power Apps, Power Automate, and Microsoft Forms.

As the Power Platform Senior Developer Lead in our organization, you will modernize collaboration and business processes by promoting high-impact SharePoint Online migrations and delivering innovative, cloud-first solutions with Power Apps, Power Automate, and Microsoft Forms.

Job Responsibilities
  • Architect, develop, test, and maintain robust business solutions using Microsoft Power Platform technologies, primarily Power Apps (both model-driven and canvas apps), and Power Automate for automation of business processes.
  • Collaborate with business units and technical teams to gather, analyze, and translate requirements into technical designs for solutions that integrate with existing enterprise systems and advance organizational goals.
  • Lead or participate in the planning and execution of migrations from legacy InfoPath forms and workflows to modern Power Platform solutions, ensuring data integrity, minimal downtime, and enhanced user experience.
  • Design, develop, and maintain advanced workflows, custom connectors, and app integrations in SharePoint On-Premises and SharePoint Online environments, emphasizing security, scalability, and maintainability.
  • Perform advanced administration of SharePoint, including configuration, content management, permissions, site collections, and troubleshooting technical issues across hybrid environments.
  • Implement secure integration with Entra ID (Azure Active Directory) for authentication, authorization, claims-based access, and conditional access policies in all solutions, collaborating with security stakeholders as needed.
  • Utilize PowerShell and other automation/scripting tools to manage, monitor, and report on SharePoint, Entra ID, and Power Platform activities.
  • Ensure ongoing support, optimization, and troubleshooting for Power Platform apps, flows, InfoPath & SharePoint Designer migrations, SharePoint sites, and Entra ID integrations.
  • Create and maintain thorough solution documentation, migration guides, technical diagrams, test plans, and end-user training materials.
  • Foster effective cross-functional communication and collaboration, serving as a subject matter expert and providing technical guidance to stakeholders.
Required qualifications, skills and capabilities
  • Proven experience with Microsoft Power Platform (Power Apps model-driven and canvas apps, advanced Power Automate, Power BI).
  • Deep technical expertise in designing and migrating InfoPath forms and workflows to Power Platform solutions, including hands-on migration planning, mapping, and validation.
  • Advanced skills in SharePoint On-Premises (2013/2016/2019+) and SharePoint Online administration, site design, list/library management, workflow and security configuration, SharePoint REST APIs, and troubleshooting.
  • Hands-on experience with integration and management of Entra ID (Azure AD), including conditional access, SSO, security group administration, and policy enforcement.
  • Proficiency in PowerShell and scripting for automation of administrative tasks across SharePoint, Entra ID, and Power Platform environments.
  • Strong grasp of Microsoft 365 security, compliance, and governance best practices, with demonstrated ability to implement data loss prevention, retention policies, and compliance center controls.
  • Exposure to RESTful API development and integration techniques.
  • Excellent analytical and troubleshooting skills, with the ability to manage competing priorities and resolve complex technical issues.
  • Exceptional written and verbal communication skills, capable of producing high-quality documentation and engaging productively with both technical and non-technical stakeholders.
Preferred qualifications, skills and capabilities
  • Microsoft certifications such as PL-100, PL-400, MS-600, or equivalent for Power Platform, SharePoint, or Azure technologies.
  • Hands-on experience with large-scale InfoPath to Power Platform migration projects and hybrid cloud environments.
  • Familiarity with Azure Logic Apps, Microsoft Graph API, and extending Microsoft 365 with advanced automation.
  • Experience with additional Microsoft 365 workloads (e.g., Microsoft Teams, Exchange Online, OneDrive) and cross-platform integrations.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

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