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Omni William Penn Hotel
Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we've welcomed movie stars, politicians, world leaders, professional athletes, and business icons-cementing our place as one of the city's most celebrated destinations.
At Omni William Penn, our associates are the heart of our success. We foster an All In culture where respect, gratitude, and empowerment are part of every day. Here, you'll find: A supportive environment with training and mentoring opportunities, Dedicated teammates who take pride in delivering exceptional service, and A workplace where your contributions truly make a difference. If you're a friendly, motivated individual with a passion for serving others, we invite you to bring your talents to our team. Discover the pride and excitement of working for a company known for its tradition of excellence.
Purpose:

• • • Successful operation of restaurant and bar outlets managed by the hotel, Maintenance of established service standards of the Food and Beverage Outlets.
    • Continuous improvement to the standards of service in all of the Hotel outlets.
    • Assist in planning and actuating of special events that are in the restaurants.
    • Train associates according to Omni Hotels service standards.
    • Participates in Food and Beverage Marketing

Reports to: Director of Food and Beverage
Essential Functions:

• • Leads by example, direct, instruct, coach and counsel outlet managers, Asst managers an supervisors to successfully execute preparations, service periods and breakdown periods post service on a daily basis.
  • Inspect all aspects of outlet operations while offering best practices to the entire outlets team.
  • Member of and involved in the planning, and execution of food and beverage marketing
  • Consistent maintenance of/and refinement of service standards.
  • Maintenance of adequate service ware of outlets through communication with Executive Steward.
  • Assist outlet managers and unit chefs in refinement of successful daily menu specials.
  • Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations".
  • Assure unit management development through well planned cross training programs.
  • Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
  • Maintenance and recording of accurate outlet beverage par inventories.
  • Consistent maintenance of environments of all outlets and related areas.
  • Maintenance of all outlet key control procedures.
  • Assure forecasts of daily linen consumption, and communicate needs to linen vendor rep / Executive Housekeeper / or appropriate party
  • Monitor serviceability of front of house uniforms and forecasts uniform consumption and purchase schedule.
  • Supervises EOM inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.
  • Assures proper functioning of Micros systems and information gathering from system.
  • Assures daily menu abstracts are completed and summarized.
  • Correlation of outlet P & L and financial information monthly

Essential Functions: Cont.:
Assures adherence to reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related reporting and accountability procedures.
Assures customer credit information is disseminated daily.
Assures outlet pars of all china, glass, and silver are at identified levels daily.
Attends daily and weekly food and beverage meetings.
Participates in Key Result Area planning, organizing, and controlling.
Tools and Equipment:
Computer and printer, telephone, pen/pencil, photo-copying machine,
file folders, filing cabinet, facsimile machine.
Proficiency at related software programs, Kronos, Micros, Ontrack, Epitome, Microsoft Office Suite, Email, and
Working Environment:
Interior of hotel, in all areas of the hotel.
Exterior of hotel with exposure to weather conditions.
Exposure to various hazardous chemicals.
Exposure to food items and beverages.
Physical Job Requirements (for essential functions only)
Lifting/Pushing/Pulling/ Carrying
Limited physical requirements in order to assist various outlets during peak business demands (i.e. banquet room turns, restaurant bussing, etc)
Bending/Kneeling
As dictated by above business demands / as needed to perform
Mobility
Physical ability to supervise on-floor activities required 60% of work day
Continuous Standing
No continuous standing required
Climbing
Stairs up to approximately 20 steps 20% of work day.
Driving
No driving required
Work Environment
Inside 90% of work period (usually 10 hours)
Outside 10% of work period (usually 10 hours)
Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees
Hearing/Vision/Speech/Literacy
Hearing is critical (Due to telephone and face to face interaction with guests, corporate office and associates)
Vision is critical (40% of work day requires administrative responsibilities - forecast, purchase orders, budget review and invoice approval)
Speech is critical (Position requires guest, corporate, vendor and associate interaction 100% of work day)
Literacy is critical (Written guest communication, administrative responsibilities and Human Resource responsibilities require excellent reading and writing abilities 100% of the work day
Chemical/Agents Used
Limited access in the course of supervising the sanitation of the operation
Protective Clothing
None required
Equipment Operation
Various business equipment in order to perform administrative responsibilities
Other Considerations
Must provide Managers ServSafe Certification upon hire
Must provide RAMP Certification upon hire
Must be flexible with schedule, Monday through Sunday, all shifts.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.