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Micros Pos Support Jobs (NOW HIRING)

... Micros POS or retail POS systems. โ€ข Experience in healthcare or multi-site enterprise retail environments. โ€ข Comfortable supporting seasonal setups, pop-up sales, kiosks, or new tech rollouts ...

POS Engineer

Boston, MA ยท On-site

$134K - $177K/yr

... supporting mixed fleets (legacy hardware + new stores) POS Hardware โ€ข Experience with enterprise POS hardware such as: o NCR o Oracle MICROS o HP (or similar vendors) โ€ข Understands hardware ...

POS Engineer

Boston, MA ยท On-site

$134K - $177K/yr

... supporting mixed fleets (legacy hardware + new stores) POS Hardware โ€ข Experience with enterprise POS hardware such as: o NCR o Oracle MICROS o HP (or similar vendors) โ€ข Understands hardware ...

Crew Member

Providence, RI

$12 - $16/hr

Operate POS systems such as Aloha POS and Micros POS to process orders accurately and handle cash ... Support food handling procedures by following proper hygiene practices and food safety regulations ...

Crew Member

Providence, RI ยท On-site

$12 - $16/hr

Operate POS systems such as Aloha POS and Micros POS to process orders accurately and handle cash ... Support food handling procedures by following proper hygiene practices and food safety regulations ...

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Restaurant Team Member

Ashwaubenon, WI ยท On-site

$7 - $13/hr

Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions, handle ... Support the team in maintaining a welcoming environment through excellent customer service, serving ...

Bartender

Cincinnati, OH ยท On-site

$22 - $23/hr

Operate POS systems such as Aloha POS and Micros POS to process cash and card transactions ... We are committed to supporting your growth in the hospitality industry by providing a vibrant work ...

Shift Manager

Oklahoma City, OK ยท On-site

$18 - $22/hr

Support staff training initiatives, including interviewing new team members and providing ongoing ... Strong knowledge of POS systems such as Aloha POS or Micros POS for order processing and cash ...

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Handle cash transactions, POS (Point of Sale) systems such as QU POS and Micros POS, and perform ... Support shift management by coordinating schedules, resolving customer issues promptly, and ...

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Handle cash transactions, POS (Point of Sale) systems such as QU POS and Micros POS, and perform ... Support shift management by coordinating schedules, resolving customer issues promptly, and ...

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Micros Pos Support information

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How much do micros pos support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for micros pos support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Micros POS Support?

Micros POS Support refers to the technical assistance and troubleshooting services provided for Micros Point of Sale (POS) systems, which are widely used in the hospitality and retail industries for managing sales transactions, inventory, and customer data. Support professionals help with installing, configuring, and maintaining these systems, as well as resolving hardware and software issues. They may also provide training to staff, perform system upgrades, and ensure data security and system uptime. Efficient Micros POS Support is crucial for minimizing downtime and ensuring smooth business operations.

What are the key skills and qualifications needed to thrive as a Micros POS Support specialist?

To thrive as a Micros POS Support specialist, you need strong troubleshooting skills, knowledge of POS systems (especially Oracle Micros), and experience in IT support or customer service. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ or relevant Micros training are often required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and resolve technical issues. These skills ensure minimal downtime for businesses, reliable system operations, and high customer satisfaction.

What are some common challenges faced by Micros POS Support professionals, and how can they be addressed?

Micros POS Support professionals often encounter challenges such as troubleshooting complex hardware and software issues, managing urgent system outages, and supporting users with varying technical abilities. To address these, it's important to maintain up-to-date knowledge of the latest Micros POS updates, develop clear communication skills for user support, and follow systematic diagnostic procedures. Collaborating closely with IT teams and restaurant or retail staff also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Micros Pos Support vs POS Technician?

AspectMicros Pos SupportPOS Technician
CertificationsTypically requires certifications in Micros POS systems and general IT supportRequires certifications in POS hardware, networking, and troubleshooting
Work EnvironmentSupport roles often involve remote or on-site assistance in hospitality or retail settingsPrimarily on-site hardware installation, repair, and maintenance in retail or hospitality
Industry UsageCommonly used in hospitality, restaurants, and retail sectorsUsed across retail, hospitality, and entertainment venues

Micros Pos Support focuses on providing technical assistance and troubleshooting for Micros POS systems, often remotely or in support centers. POS Technicians perform hands-on hardware repairs and installations on-site. Both roles require technical knowledge but differ mainly in their scope and work environment.

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What are popular job titles related to Micros Pos Support jobs?

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Infographic showing various Micros Pos Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Simphony POS Support Analyst

Miami, FL โ€ข On-site

Info Way Solutions
IT Servicesย โ€ขย 51 - 200 employees

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Info Way Solutions is seeking a Simphony POS Support Analyst to provide on-site support for dining services and retail systems. The role involves configuring, troubleshooting, and validating POS workstations in a healthcare environment, ensuring all systems operate efficiently without supervision.
Responsibilities:
โ€ข Configure and troubleshoot POS workstations onsite
โ€ข Diagnose issues independently
โ€ข Validate fixes end-to-end
โ€ข Execute inventory and documentation accurately
โ€ข Handle real-world operational pressure
โ€ข Communicate clearly and proactively
โ€ข Be physically local and deployable
Qualifications:
Required:
โ€ข The person must be able to walk into a hospital, fix a POS station correctly the first time, fully test it, document it, and leave without anyone needing to babysit them.
โ€ข Experience with Oracle/Micros POS or retail POS systems.
โ€ข Experience in healthcare or multi-site enterprise retail environments.
โ€ข Comfortable supporting seasonal setups, pop-up sales, kiosks, or new tech rollouts.
โ€ข Configure and troubleshoot POS workstations onsite.
โ€ข Understand full register setup (CPU, monitor, scale, scanner, cash drawer, printer, card reader, badge reader).
โ€ข Trace and correctly reconnect cables (serial/COM/peripherals).
โ€ข Replace or swap hardware cleanly without creating new issues.
โ€ข Diagnose issues independently.
โ€ข Identify root cause (hardware vs configuration vs transaction issue).
โ€ข Avoid unnecessary disassembly.
โ€ข Think logically through troubleshooting steps without needing a script.
โ€ข Validate fixes end-to-end.
โ€ข After any change, test: Sale transactions, Credit card processing, Badge/employee charges, Peripheral functionality (drawer, scale, printer, etc.).
โ€ข Leave the site only when fully verified.
โ€ข Execute inventory and documentation accurately.
โ€ข Capture device models and serial numbers across locations.
โ€ข Maintain clean spreadsheets/matrices.
โ€ข Meet deadlines without hand-holding.
โ€ข Handle real-world operational pressure.
โ€ข Respond during peak times (open, close, lunch rush).
โ€ข Work in a 24/7 healthcare environment where downtime matters.
โ€ข Be comfortable being the only tech onsite.
โ€ข Communicate clearly and proactively.
โ€ข Explain what's happening and what was done.
โ€ข Escalate early when stuck.
โ€ข Work effectively with an offsite support partner.
โ€ข Be physically local and deployable.
โ€ข Miami-based.
โ€ข Able to travel across hospital locations quickly.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.