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Oracle Micros Pos Support Jobs (NOW HIRING)

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... supporting mixed fleets (legacy hardware + new stores) POS Hardware • Experience with enterprise POS hardware such as: o NCR o Oracle MICROS o HP (or similar vendors) • Understands hardware ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... supporting mixed fleets (legacy hardware + new stores) POS Hardware • Experience with enterprise POS hardware such as: o NCR o Oracle MICROS o HP (or similar vendors) • Understands hardware ...

Amtae Solutions LLC

IT Support Manager

NY · On-site

$75 - $85/hr

Position Summary: The IT Support Manager is responsible for overseeing the installation ... Experience with Oracle Micros, NCR, PAR Brink, Toast, or similar POS platforms. Benefits This ...

ASM Global

Venue Technology Assistant

San Diego, CA

$39K - $40K/yr

Tasks may include end user support, performing PC maintenance, POS Maintenance ... with POS, preferred Oracle Micros POS The ideal candidate will have a minimum of an Associate ...

AEG

Venue Technology Assistant

Los Angeles, CA · On-site

$39K - $40K/yr

Tasks may include end user support, performing PC maintenance, POS Maintenance, upgrades and ... POS, preferred Oracle Micros POS • The ideal candidate will have a minimum of an Associate ...

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Oracle Micros Pos Support information

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How much do oracle micros pos support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for oracle micros pos support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Oracle Micros POS support?

Oracle MICROS POS support refers to technical assistance and maintenance services for Oracle’s MICROS point-of-sale (POS) systems, which are widely used in the hospitality and retail industries. Support specialists help with system installation, troubleshooting, software updates, hardware repairs, and user training. Their goal is to ensure the POS system operates smoothly, minimizing downtime and helping businesses process transactions efficiently. They may also assist with security updates and system integrations as needed.

What are the key skills and qualifications needed to thrive as an Oracle Micros POS Support specialist?

To thrive as an Oracle Micros POS Support specialist, you need a solid understanding of point-of-sale systems, troubleshooting techniques, and experience with Oracle Micros software, often backed by relevant IT certifications or technical support experience. Familiarity with remote diagnostic tools, SQL databases, and ticketing systems like ServiceNow is typically required. Strong problem-solving abilities, effective communication, and patience are crucial soft skills for resolving client issues and providing clear guidance. These skills ensure prompt, accurate support, minimize system downtime, and maintain customer satisfaction in fast-paced retail and hospitality environments.

What are some common challenges faced in an Oracle Micros POS Support role, and how can they be managed effectively?

One of the main challenges in Oracle Micros POS Support is troubleshooting complex technical issues in a fast-paced environment, often with time-sensitive customer needs. Support professionals frequently deal with system outages, software glitches, and hardware malfunctions that require quick diagnosis and clear communication with both technical teams and non-technical end users. Managing these challenges effectively involves staying updated on the latest system updates, maintaining detailed documentation, and collaborating closely with IT, operations, and vendor teams. Continuous learning and strong problem-solving skills are essential for success in this role.

What are popular job titles related to Oracle Micros Pos Support jobs?

For Oracle Micros Pos Support jobs, the most frequently searched job titles are:

Infographic showing various Oracle Micros Pos Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Simphony POS Support Analyst

Miami, FL • On-site

Info Way Solutions
IT Services • 51 - 200 employees
Learn more about Info Way Solutionsexternal

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Info Way Solutions is seeking a Simphony POS Support Analyst to provide on-site support for dining services and retail systems. The role involves configuring, troubleshooting, and validating POS workstations in a healthcare environment, ensuring all systems operate efficiently without supervision.
Responsibilities:
• Configure and troubleshoot POS workstations onsite
• Diagnose issues independently
• Validate fixes end-to-end
• Execute inventory and documentation accurately
• Handle real-world operational pressure
• Communicate clearly and proactively
• Be physically local and deployable
Qualifications:
Required:
• The person must be able to walk into a hospital, fix a POS station correctly the first time, fully test it, document it, and leave without anyone needing to babysit them.
• Experience with Oracle/Micros POS or retail POS systems.
• Experience in healthcare or multi-site enterprise retail environments.
• Comfortable supporting seasonal setups, pop-up sales, kiosks, or new tech rollouts.
• Configure and troubleshoot POS workstations onsite.
• Understand full register setup (CPU, monitor, scale, scanner, cash drawer, printer, card reader, badge reader).
• Trace and correctly reconnect cables (serial/COM/peripherals).
• Replace or swap hardware cleanly without creating new issues.
• Diagnose issues independently.
• Identify root cause (hardware vs configuration vs transaction issue).
• Avoid unnecessary disassembly.
• Think logically through troubleshooting steps without needing a script.
• Validate fixes end-to-end.
• After any change, test: Sale transactions, Credit card processing, Badge/employee charges, Peripheral functionality (drawer, scale, printer, etc.).
• Leave the site only when fully verified.
• Execute inventory and documentation accurately.
• Capture device models and serial numbers across locations.
• Maintain clean spreadsheets/matrices.
• Meet deadlines without hand-holding.
• Handle real-world operational pressure.
• Respond during peak times (open, close, lunch rush).
• Work in a 24/7 healthcare environment where downtime matters.
• Be comfortable being the only tech onsite.
• Communicate clearly and proactively.
• Explain what's happening and what was done.
• Escalate early when stuck.
• Work effectively with an offsite support partner.
• Be physically local and deployable.
• Miami-based.
• Able to travel across hospital locations quickly.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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