To thrive at MHC Kenworth, you need a solid understanding of commercial truck sales, service, or parts, often supported by experience in automotive or heavy-duty truck environments. Familiarity with dealership management systems like CDK, manufacturer-specific software, and relevant certifications such as ASE or OEM training can be important for certain roles. Exceptional customer service, problem-solving skills, and the ability to work effectively in a team setting make candidates stand out. These abilities are crucial for delivering excellent service, maintaining strong client relationships, and efficiently supporting dealership operations.