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Metro Ambassador Jobs (NOW HIRING)

Luxury Bath Technologies

Brand Ambassador

Longview, WA · On-site

$21/hr

... metro area. This is a customer-facing lead generation and event marketing role ideal for ... Brand ambassador work * Customer service * Retail sales * Promotional marketing No industry ...

AEG

Part-Time, Brand Ambassador

Floral Park, NY · On-site

$17/hr

We are currently recruiting Part-Time Brand Ambassadors that wish to engage with fans and help ... Work events and team activations across Metro NY What Skills You'll Use * Flexibility: Switch gears ...

The Hart Agency

Brand Ambassador - Metro

Melville, NY · On-site

This position is responsible for promoting clients products as defined by client and management. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Display product and direct customers to specified products.

2313 Inc

Be Seen First

Sales Brand Ambassador

Ann Arbor, MI · On-site

$55K - $80K/yr

... Ambassadors ... You'll represent our clients throughout Metro Detroit, connect with customers face-to-face, and ...

2313 Inc

Be Seen First

Sales Brand Ambassador

Ann Arbor, MI · On-site

$55K - $80K/yr

... Ambassadors ... You'll represent our clients throughout Metro Detroit, connect with customers face-to-face, and ...

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Metro Ambassador information

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How much do metro ambassador jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for metro ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a Metro Ambassador?

Metro Ambassadors are transit employees who assist passengers on public transportation systems, particularly in metro or subway networks. Their primary role is to provide customer service, help riders navigate stations, answer questions, and promote safety and security. They do not enforce laws but act as a friendly presence, offering directions, reporting issues to authorities, and supporting vulnerable passengers. Metro Ambassadors help improve the rider experience and create a welcoming environment for all.

What are the key skills and qualifications needed to thrive as a Metro Ambassador, and why are they important?

To thrive as a Metro Ambassador, you need strong customer service skills, situational awareness, and a high school diploma or equivalent. Familiarity with transit systems, fare collection devices, and incident reporting software is often required. Exceptional interpersonal skills, patience, and conflict resolution abilities set outstanding Metro Ambassadors apart. These competencies are vital for ensuring passenger safety, providing helpful information, and maintaining a positive public transit experience.

What are the most common challenges faced by Metro Ambassadors, and how can they be effectively managed?

Metro Ambassadors often encounter challenges such as assisting passengers during service disruptions, addressing customer concerns in high-traffic areas, and managing unexpected incidents in a fast-paced environment. Effective communication, patience, and quick problem-solving are essential for handling these situations. Ambassadors typically receive ongoing training in customer service and safety protocols, and they work closely with transit police and operations teams to ensure passenger safety and a positive transit experience.

What is the difference between Metro Ambassador vs Transit Customer Service Representative?

AspectMetro AmbassadorTransit Customer Service Representative
Required CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentPublic transit stations, events, community outreachBus/train stations, customer service counters
Employer & Industry UsagePublic transit agencies, community outreach programsTransit agencies, transportation services
Common Search & ComparisonFocuses on community engagement and outreachFocuses on assisting passengers and ticketing

While both roles serve public transit agencies, Metro Ambassadors primarily focus on community engagement and outreach, often working in public spaces to promote transit services. Transit Customer Service Representatives mainly assist passengers directly at stations, handling ticketing and providing information. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

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What states have the most Metro Ambassador jobs?

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Metro Ambassador jobs near you
Infographic showing various Metro Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Part-Time, Brand Ambassador

New York Islanders Hockey Club

Floral Park, NY • On-site

Part-time

Re-posted 3 days ago

Job description

Description:

A storied sports franchise…a world class arena…the best fans…

AND YOU


Original – Authentic – Vibrant – Attainable

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.


In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.


How to Make the Team

The New York Islanders are looking for enthusiastic and outgoing individuals to help with a variety of marketing events and activations at UBS Arena and across the NY Metro Area. We are currently recruiting Part-Time Brand Ambassadors that wish to engage with fans and help spread our community marketing messages. We’re looking for the ultimate team players to support us as we kick off another season of New York Islanders hockey!


We're looking for an enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things New York Islanders and UBS Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
 

Show Us You Can

  • Promote the New York Islanders and UBS Arena in a professional and respectful manner while working at events, games, and activations
  • Execute and support fan activations during Islanders or UBS Arena special events at UBS Arena or in the NY Metro Area including but not limited to watch parties, street team activities, and more
  • Collaborate and communicate efficiently with other Brand Ambassadors, New York Islanders, and UBS Arena staff
  • Handle other responsibilities as assigned

Your Training & Talent

  • Must be at least 18 years of age
  • Must be available to work at least 3 home games or events per month
  • Candidates must be positive and high energy team players
  • Must have weekday + daytime availability, and the ability to work untraditional hours including weekends, evenings, and some holidays
  • Must be able to travel to the venue or to a meeting point
  • Well-organized, with ability to multitask and manage time effectively
  • Excellent communication skills
  • Ability to stay flexible and adaptable, especially during live events
  • All Brand Ambassadors must be able to lift (25) pounds and perform some manual labor

Where You’ll Go

  • Work home games at UBS Arena (events can fall on nights, weekends, and holidays) 
  • Work events and team activations across Metro NY 

What Skills You’ll Use

  • Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
  • Motivation: Leverage your personal skills to drive results and influence success
  • Autonomy: Manage your time, work independently, and prioritize tasks
  • Collaboration: Liaise with cross-functional internal teams and establish positive relationships
  • Creativity: Think outside the box, bringing innovative ideas to the table
  • Accountability: Take ownership of your work
  • Conflict Resolution: Show off your problem solving and decision-making skills

What’s in it for You

  • Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements:


Apply