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Metro Ambassador Jobs (NOW HIRING)

Bathworks Inc

Brand Ambassador - N. Metro

Troy, MI · On-site

Re-Bath Michigan Re-Bath Michigan-the nation's #1 bathroom remodeler -is growing and hiring outgoing Brand Ambassadors to represent our brand in retail stores and local events. What You'll Do

Bathworks Inc

Brand Ambassador - N. Metro

Troy, MI · On-site

$16 - $20/hr

Re-Bath Michigan Re-Bath Michigan-the nation's #1 bathroom remodeler -is growing and hiring outgoing Brand Ambassadors to represent our brand in retail stores and local events. What You'll Do

Express Wash Concepts

Brand Ambassador

Waterford, MI · On-site

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

Express Wash Concepts

Brand Ambassador

Waterford, MI

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

Express Wash Concepts

Brand Ambassador

Roseville, MI

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

Express Wash Concepts

Brand Ambassador

Roseville, MI · On-site

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

Express Wash Concepts

Brand Ambassador

Warren, MI

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

Express Wash Concepts

Brand Ambassador

Warren, MI · On-site

$18/hr

Clean Express Auto Wash is expanding across the Detroit metro area, and we're looking for a Part-Time Brand Ambassador to represent our brand at community events, grand openings, retail locations ...

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Metro Ambassador information

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How much do metro ambassador jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for metro ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

How much do LA Metro Ambassadors make?

Metro Ambassadors typically earn around $15 to $20 per hour, depending on experience and location. They often work part-time shifts and may receive additional benefits such as training and flexible schedules.

What is the difference between Metro Ambassador vs Transit Customer Service Representative?

AspectMetro AmbassadorTransit Customer Service Representative
Required CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentPublic transit stations, events, community outreachBus/train stations, customer service counters
Employer & Industry UsagePublic transit agencies, community outreach programsTransit agencies, transportation services
Common Search & ComparisonFocuses on community engagement and outreachFocuses on assisting passengers and ticketing

While both roles serve public transit agencies, Metro Ambassadors primarily focus on community engagement and outreach, often working in public spaces to promote transit services. Transit Customer Service Representatives mainly assist passengers directly at stations, handling ticketing and providing information. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

What are the key skills and qualifications needed to thrive as a Metro Ambassador, and why are they important?

To thrive as a Metro Ambassador, you need strong customer service skills, situational awareness, and a high school diploma or equivalent. Familiarity with transit systems, fare collection devices, and incident reporting software is often required. Exceptional interpersonal skills, patience, and conflict resolution abilities set outstanding Metro Ambassadors apart. These competencies are vital for ensuring passenger safety, providing helpful information, and maintaining a positive public transit experience.

What are Metro Ambassadors?

Metro Ambassadors are transit employees who assist passengers on public transportation systems, particularly in metro or subway networks. Their primary role is to provide customer service, help riders navigate stations, answer questions, and promote safety and security. They do not enforce laws but act as a friendly presence, offering directions, reporting issues to authorities, and supporting vulnerable passengers. Metro Ambassadors help improve the rider experience and create a welcoming environment for all.

How do you get a job as a ambassador?

To become a Metro Ambassador, candidates typically need to apply through the official transportation agency's recruitment process, which may include submitting an application, passing a background check, and demonstrating good communication skills. Relevant experience in customer service or public relations can be beneficial, and some roles may require a valid driver's license or specific certifications. Training is usually provided after hiring to familiarize new ambassadors with their duties and safety protocols.

What is a metro ambassador?

A metro ambassador is a customer service representative who assists transit riders by providing information, directions, and support within a metro or public transportation system. They often work in stations or on vehicles, helping improve rider experience and safety through communication and problem-solving skills.

What are the most common challenges faced by Metro Ambassadors, and how can they be effectively managed?

Metro Ambassadors often encounter challenges such as assisting passengers during service disruptions, addressing customer concerns in high-traffic areas, and managing unexpected incidents in a fast-paced environment. Effective communication, patience, and quick problem-solving are essential for handling these situations. Ambassadors typically receive ongoing training in customer service and safety protocols, and they work closely with transit police and operations teams to ensure passenger safety and a positive transit experience.

How much does a brand ambassador get paid?

A Metro Ambassador typically earns between $12 and $20 per hour, depending on the location, experience, and employer. Some positions may offer additional incentives or bonuses for performance or event participation.
More about Metro Ambassador jobs
What cities are hiring for Metro Ambassador jobs? Cities with the most Metro Ambassador job openings:
What states have the most Metro Ambassador jobs? States with the most job openings for Metro Ambassador jobs include:
What job categories do people searching Metro Ambassador jobs look for? The top searched job categories for Metro Ambassador jobs are:
Metro Ambassador jobs near you
Infographic showing various Metro Ambassador job openings in the United States as of July 2026, with employment types broken down into 75% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Brand Ambassador - Portland Metro

OneApp, Inc.

Portland, OR • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Brand Ambassador - Portland Metro
Department: Marketing
Employment Type: Full Time
Location: Location Requirement - Must Reside in Portland Metro Area
Reporting To: Jake Zachariah
Compensation: $60,000 - $65,000 / year
Description
About OneApp:
OneApp is a mission-driven company that increases access to rental housing by removing financial and systemic barriers for renters while reducing risk for property managers. We're building market-based solutions to unlock housing opportunities at scale, with a bold 10-year goal to help 1 million people gain access to housing.
Role Overview:
The Brand Ambassador is the face of OneApp on the floor. At trade shows, regional expos, and multifamily industry conferences, you are the first impression. We are looking for someone who is energetic, knowledgeable, and mission-driven. You will engage prospects, generate leads, represent our brand with integrity, and make every interaction count. When you're not on-site at an event, you're making the next one better: handling logistics, managing materials and inventory, coordinating with internal stakeholders, and supporting the event calendar that the events supervisor owns and runs.
This role was built for someone who thrives in people-first environments, doesn't flinch at a packed trade show floor, and takes genuine pride in doing the operational work well. If the idea of traveling to 15+ events a year while building real skills in field marketing, event execution, and brand representation sounds like a launchpad rather than a grind, you might be the person we're looking for.
Details:
  • Details:
    • Job Title: Brand Ambassador - Portland OR Metro
    • Location: Remote
    • Salary: $60,000-$65,000 annually
    • Reports to: VP of Marketing
    • Work Hours: Full Time, Hours Monday-Friday 9:00am-5:00pm (your local time)

Key Responsibilities
On-Site Brand RepresentationYour primary responsibility at any event is to show up as a credible, confident, enthusiastic representative of OneApp. You're not just working a booth - you're building relationships and moving conversations forward.
  • Represent OneApp at 10-15+ trade shows, conferences, and regional expos annually, including Level-1 shows (NAA Apartmentalize, OPTECH) and Level-2/regional events.
  • Engage attendees proactively - initiate conversations, explain OneApp's value proposition clearly, answer questions, and surface interest for the Sales team.
  • Capture and qualify leads accurately using event-provided or internal tools; ensure data is clean, consistent, and handed off properly after every event.Execute booth setup, breakdown, and presentation with care - materials are staged, the display is on-brand, and the experience reflects OneApp's standards.
  • Brief and align with attending Sales and Partner Success team members before and during events; keep everyone prepared and on-message.

Event Logistics SupportWhen you're off the road, you're keeping the machine running. A significant portion of your non-event time is spent on the logistics that make events land well.
  • Manage pre-event coordination for your assigned events: register attendees, confirm logistics, review exhibitor guides, and ensure all deadlines and requirements are met.
  • Order, track, and manage event materials, booth assets, and promotional inventory - from swag to signage to collateral. Own the storefront and event supply inventory.
  • Coordinate shipping of materials to events and ensure timely arrival; troubleshoot in real time when things go sideways.
  • Support pre-event communications: draft calendar invites, briefing notes, and attendee-facing logistics details in coordination with the events supervisor.
  • Collect and clean attendee lists from event organizers or partners for use in outreach; hand off to the Growth & Marketing Ops Manager for campaign activation.
  • Compile post-event recaps - leads captured, qualitative highlights, and feedback themes - and ensure everything is properly organized and accessible.

Content Execution Support
You'll occasionally serve as on-the-ground content support at events, working alongside the content owner when coverage is needed. This is an execution role - not creative or strategic.
  • Capture on-site photos and video content at events per the direction of the content owners or events supervisor .
  • Assist with distribution of event-specific promotional materials, including social graphics and printed assets created by the marketing team.
  • Contribute post-event content moments (quotes, observations, audience reactions) as raw input for the Content team's recaps and social posts.

Brand Standards & FeedbackYou are the eyes and ears of the marketing team at every event. What you observe on the floor informs how we improve.
  • Maintain consistent, on-brand presentation across all touchpoints you own: booth display, materials, personal conduct, and verbal messaging.
  • Distribute and collect post-event attendee surveys; surface recurring themes and feedback to the events supervisor and the marketing team.
  • Identify and escalate gaps in materials, messaging, or readiness that affect our brand presence on the floor.

Qualifications & Criteria
  • 6 months -2 years of experience in a customer-facing, event, field marketing, sales support, or brand-representative context - retail, hospitality, trade show staffing, campus ambassador work, and similar backgrounds all count.
  • Genuine comfort engaging strangers in conversation - you're the person at the booth who pulls people in, not the one who waits for them to approach.
  • Strong organizational instincts: you track what needs to happen, when, and you don't let things fall through the cracks without being managed.
  • Reliability and follow-through. You do what you said you'd do. You flag early if something is at risk.
  • Comfortable with heavy travel (40-60%+ of the time); able to manage yourself on the road without significant hand-holding.
  • Genuine connection to the mission. You understand - or want to understand - what it means to help someone get housing who was told no.
  • Based in or willing to relocate to Portland, OR (no relocation assistance offered).

Preferred:
  • Familiarity with the multifamily housing industry, property management, or proptech.
  • Experience using a CRM or lead capture tool (HubSpot, Salesforce, event apps, etc.).
  • Comfort with basic content capture: phone photography, short-form video, social posting.
  • Experience managing physical inventory, shipping coordination, or supply logistics.
  • Bilingual (English/Spanish) - helpful given the breadth of renter populations we serve.

Benefits
  • This is a full-time position
  • Salary: $60,000-$65,000 annually
  • Profit sharing plan
  • Medical, Dental and Vision Benefits
  • 401K Plan
  • Unlimited PTO

OneApp is an Equal Opportunity Employer

Apply