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Metra Train Jobs (NOW HIRING)

Metra

Passenger Services Rep

Chicago, IL · On-site

$57K/yr

The Train Reporting and Customer Communication Department (TRACC) is responsible for communicating information to Metra customers at stations and on trains via our Station Services, Passenger ...

Metra

Road Foreman of Engines

Chicago, IL · On-site

$111K/yr

Work with local authorities and Metra Police to ensure that train operations resume as soon as possible when accidents occur, and remain at accident sites until all staff and clean up crew have left ...

Metra

Electrical Engineer 2

Chicago, IL · On-site

$98K/yr

Metra provides full pay ranges so candidates can consider their growth potential. Click here to ... train operations. * Knowledge of Microsoft Office Suite, preferably Word and Excel. * Have a ...

Metra

Electrical Engineer 2 - Eng

Chicago, IL · On-site

$98K/yr

Metra provides full pay ranges so candidates can consider their growth potential. Click here to ... train operations. * Knowledge of Microsoft Office Suite, preferably Word and Excel. * Have a ...

Metra

Sr Electrical Engineer

Chicago, IL · On-site

$108K/yr

Metra provides full pay ranges so candidates can consider their growth potential. Click here to ... Knowledge of DC train traction power. * Considerable skill preparing and interpreting engineering ...

Endeavor Health

$150/hr

There are also two Metra train stops located in Naperville for convenient access to and from Chicago. Endeavor Health is the 3rd largest healthcare delivery system in Illinois. We have 9 hospitals ...

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Metra Train information

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$25

$60

$88

How much do metra train jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for metra train in the United States is $60.16, according to ZipRecruiter salary data. Most workers in this role earn between $46.63 and $72.12 per hour, depending on experience, location, and employer.

What is the difference between Metra Train vs Bus Driver?

AspectMetra TrainBus Driver
Required CredentialsHigh school diploma, train operator certification, valid driver's licenseHigh school diploma, commercial driver's license (CDL)
Work EnvironmentTrain stations, rail yards, on tracksOn roads, bus terminals, various routes
Employer & IndustryMetra, public transit agenciesPublic transit agencies, private bus companies

Both Metra Train operators and Bus Drivers work in public transportation, requiring similar certifications like a valid driver's license or specialized training. Metra Train operators focus on operating trains on rail tracks, often working in rail yards and stations, while Bus Drivers operate vehicles on roads and routes. Understanding these differences helps job seekers choose the right career path in transit services.

Is Metra hiring?

Metra, the commuter rail system serving the Chicago area, regularly posts job openings for various positions such as train operators, maintenance workers, and administrative staff. Interested candidates can check the official Metra careers page for current opportunities and application requirements.

What are some common challenges faced by conductors working on Metra trains, and how are they addressed?

Conductors on Metra trains often face challenges such as managing tight schedules, ensuring passenger safety, handling fare collection, and addressing customer concerns in real time. They must remain calm under pressure, especially during delays or emergencies, and work closely with engineers and other crew members to maintain smooth operations. Ongoing training and strong teamwork help conductors effectively handle these situations, and Metra provides support systems to assist with customer service and safety protocols.

What is a Metra Train?

A Metra Train is a commuter rail service operating in the Chicago metropolitan area, providing transportation between downtown Chicago and its surrounding suburbs. Metra is managed by the Regional Transportation Authority and serves millions of riders each year, making it one of the busiest commuter rail systems in the United States. The trains are designed for longer-distance travel compared to city subways and buses, with comfortable seating and amenities for daily commuters. Metra operates on multiple lines, each connecting various communities to the city, and is known for its reliability and convenience for suburban commuters.

What are the key skills and qualifications needed to thrive as a Metra Train Conductor, and why are they important?

To thrive as a Metra Train Conductor, you need comprehensive knowledge of railroad operations, safety regulations, and customer service, typically supported by a high school diploma and specialized railroad training. Familiarity with train control systems, ticketing devices, and communication equipment is commonly required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help conductors effectively manage passengers and coordinate with crew members. These skills ensure safe, timely, and customer-oriented train operations vital to public transportation.

How much do Metra workers get paid?

Metra train employees' salaries vary by position and experience, with conductors and engineers typically earning between $50,000 and $80,000 annually. Maintenance and support staff generally earn lower wages, and pay may include benefits such as health insurance and retirement plans. Salaries are often determined through union agreements and can increase with seniority and additional certifications.

Does Metra offer training programs?

Metra provides training programs for its employees, including safety procedures, operational skills, and customer service. New hires typically undergo orientation and on-the-job training to ensure they meet the company's standards and safety requirements.

How much do Metra train operators make?

Metra train operators in Illinois typically earn an average salary of around $60,000 to $70,000 per year, depending on experience and seniority. They are responsible for operating commuter trains, ensuring passenger safety, and adhering to schedules, often working shifts that include nights and weekends.
What cities are hiring for Metra Train jobs? Cities with the most Metra Train job openings:
What states have the most Metra Train jobs? States with the most job openings for Metra Train jobs include:
What job categories do people searching Metra Train jobs look for? The top searched job categories for Metra Train jobs are:
Metra Train jobs near you
Infographic showing various Metra Train job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 53% As Needed, 3% Full Time, 14% Temporary, and 28% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $125,131 per year, or $60.2 per hour.

Passenger Services Rep

Metra

Chicago, IL • On-site

$57K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.
Click here to learn more about our benefits!
Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act. Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected.
Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
The Train Reporting and Customer Communication Department (TRACC) is responsible for communicating information to Metra customers at stations and on trains via our Station Services, Passenger Services and GPS divisions. TRACC is also responsible for providing customer service, information and ticket sales and oversees the distribution of tickets, maintains station inspections and ADA compliance.
Reporting to the Supervisor, Passenger Services, the Passenger Service Representative provides timely and accurate information and assistance to Metra customers. The primary duties include: Serve as primary point of contact for customers, use various means of communication to provide direction and information on train routes, points of interest, local and holiday events, and seasonal activities; and address and resolve customer complaints and concerns. Maintain records of customer interactions, complaints, and comments, as well as actions taken; update and maintain the electronic tracking system; and prepare activity reports. Schedule group travel, communicate trip information, and receive payment. Occasionally works outdoors assisting and directing customers. Perform related duties as assigned.
Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.
Requirements
  1. Must possess a high school diploma or GED.
  2. In addition to #1, must have two years of customer service, call center, or related experience.
  3. Ability to accurately type 25 wpm.
  4. Good knowledge of customer service principles.
  5. Some knowledge of the Chicago area transit system to assist customers with locating their destination.
  6. Some knowledge of report preparation.
  7. Good customer service and interpersonal skills.
  8. Good organizational skills.
  9. Good verbal and written communication skills.
  10. Proficient using Microsoft Office 365.
  11. Ability to work independently and exercise good judgment.
  12. Ability to maintain records and prepare reports.
  13. Must be willing to travel within Metra's 6-county region.
  14. Must be available to work flexible hours in the early morning, late afternoon, evenings, or weekends.

Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.
Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees' use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for preemployment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.
Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to RAC@Metrarr.com.
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.

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