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Meter Service Representative Jobs in Massachusetts

Eversource Energy

Works closely with other departments, including Legal, Meter Service, Corporate Communications and ... Works with Law Enforcement Agencies (LEAs), legal counsel, judiciary representatives, other ...

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All JobsMeter Service Representative JobsMeter Service Representative Jobs in Massachusetts

Meter Service Representative information

See Massachusetts salary details

$12

$21

$36

How much do meter service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for meter service representative in Massachusetts is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Meter Service Representative vs Meter Reader?

AspectMeter Service RepresentativeMeter Reader
CredentialsHigh school diploma; training on meter systemsHigh school diploma; training on meter reading procedures
Work EnvironmentFieldwork involving meter installation, maintenance, and troubleshootingFieldwork primarily focused on reading meters at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, and electric providers
Job FocusMaintaining and servicing meters, resolving issuesReading meters to record consumption data

While both roles involve working with utility meters, Meter Service Representatives focus on installation, maintenance, and troubleshooting, whereas Meter Readers primarily record consumption data by reading meters. Both positions require fieldwork and are essential for utility operations, but their daily tasks and responsibilities differ.

What is a meter service representative?

Meter Service Representatives are utility workers responsible for installing, inspecting, reading, and maintaining utility meters, such as those for electricity, gas, or water. They visit homes or businesses to ensure meters are functioning correctly, record usage data, detect tampering, and sometimes handle minor repairs or replacements. Their work ensures accurate billing and helps maintain the safety and efficiency of utility services. Meter Service Representatives also interact with customers to answer questions about their meters and may respond to service requests or emergencies.

What are some common challenges faced by meter service representatives in the field?

Meter Service Representatives often encounter challenges such as working outdoors in varying weather conditions, dealing with difficult-to-access meters, and managing interactions with customers who may have questions or concerns about their service. Additionally, they must ensure accuracy and attention to detail when recording meter readings or performing maintenance, as errors can impact billing or service delivery. Effective time management and strong communication skills help representatives navigate these challenges and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a meter service representative?

To thrive as a Meter Service Representative, you need a solid understanding of utility meter operations, basic electrical or mechanical knowledge, and often a high school diploma or equivalent. Familiarity with handheld data collection devices, meter reading software, and sometimes a valid driver’s license are typically required. Attention to detail, strong customer service skills, and the ability to work independently are standout soft skills for this role. These competencies ensure accurate meter readings, effective customer interactions, and reliable utility service operations.
What cities in Massachusetts are hiring for Meter Service Representative jobs? Cities in Massachusetts with the most Meter Service Representative job openings:
Meter Service Representative jobs near you
Infographic showing various Meter Service Representative job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,861 per year, or $21.6 per hour.

Temporary Meter Service Representative South

National Grid

Somerset, MA • On-site

$22.84/hr

Temporary

Re-posted 5 days ago

Job description

About us

At National Grid, we value every walk of life. We work hard to create a work environment where everyone has the chance to voice their opinions. Because we know that having different perspectives makes us stronger - not weaker. It's how we constantly and continuously push innovation and strive to create a better future for everyone.  

Job Purpose

Location: Brockton, MA - Hopedale, MA - Somerset, MA

Union: UWUA 369 , BUW329, IBE1465

Pay: $22.84

National Grid is currently seeking Temporary Metering Services Representative /collectors  in the Electric Business Units to assist with workload on a temporary basis in the Brockton and Hopedale area.

Key Accountabilities
  • All meter reading activities EMR, AMR, skips/erts/special reads, verify meter numbers and information, MV90/Dap reads, etc.
  • Upload/Download meter reading data as required.
  • Sut off meters as trained and qualified.
  • Field collection activity.
  • Install/Remove/Cut security locks and/or rings as needed to complete field work assigned.
  • General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.)
  • Assist in 2-person assignments as needed.
  • Driving is a significant portion of the workday.
  • Wire down appraisal.
  • May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law.
  • Other duties as assigned.
Qualifications
  • Must have High School Diploma or Equivalent
  • Must have valid state Diver's License
  • Must retain a valid Motor Vehicle License which does not restrict driving as to type of transmission or hours of operation.
  • Capable of learning fundamental electricity and meter wiring.
  • The physical ability to walk long distances and climb stairs without undue fatigue.
  • Suitable personality and appearance for customer contact is necessary.
  • Ability to safely operate Company vehicles, tools and equipment as required.
  • Must successfully pass the HireVue Field Assessment Test prior to being considered for an interview.
  • Ability to respond to emergency situations and work extended hours as needed.
More Information

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union.  Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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