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Meter Service Representative Jobs in Massachusetts

Eastman

Customer Service Technical Rep

Springfield, MA · On-site

$72K - $99K/yr

Customer Service Technical Rep Founded in 1920, Eastman is a global specialty materials company ... Customer focus, responsiveness and the ability to meter information flow based on need and audience.

Eversource Energy

Gas Quality Control Analyst

Plymouth, MA · On-site

$26 - $35/hr

... meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas ... This position is an authorized company representative when on job sites and has the authority to ...

Eversource Energy

Gas Quality Control Analyst

Hyde Park, MA · On-site

$24.50 - $33/hr

... meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas ... This position is an authorized company representative when on job sites and has the authority to ...

Eversource Energy

Gas Quality Control Analyst

Marshfield, MA · On-site

$24.75 - $33.25/hr

... meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas ... This position is an authorized company representative when on job sites and has the authority to ...

Eversource Energy

Gas Quality Control Analyst

Somerville, MA · On-site

$26.25 - $35.25/hr

... meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas ... This position is an authorized company representative when on job sites and has the authority to ...

Eversource Energy

Gas Quality Control Analyst

Taunton, MA · On-site

$24.50 - $33/hr

... meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas ... This position is an authorized company representative when on job sites and has the authority to ...

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All JobsMeter Service Representative JobsMeter Service Representative Jobs in Massachusetts

Meter Service Representative information

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$12

$21

$36

How much do meter service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for meter service representative in Massachusetts is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.61 per hour, depending on experience, location, and employer.

What is a meter service representative?

Meter Service Representatives are utility workers responsible for installing, inspecting, reading, and maintaining utility meters, such as those for electricity, gas, or water. They visit homes or businesses to ensure meters are functioning correctly, record usage data, detect tampering, and sometimes handle minor repairs or replacements. Their work ensures accurate billing and helps maintain the safety and efficiency of utility services. Meter Service Representatives also interact with customers to answer questions about their meters and may respond to service requests or emergencies.

What are the key skills and qualifications needed to thrive as a meter service representative?

To thrive as a Meter Service Representative, you need a solid understanding of utility meter operations, basic electrical or mechanical knowledge, and often a high school diploma or equivalent. Familiarity with handheld data collection devices, meter reading software, and sometimes a valid driver’s license are typically required. Attention to detail, strong customer service skills, and the ability to work independently are standout soft skills for this role. These competencies ensure accurate meter readings, effective customer interactions, and reliable utility service operations.

What are some common challenges faced by meter service representatives in the field?

Meter Service Representatives often encounter challenges such as working outdoors in varying weather conditions, dealing with difficult-to-access meters, and managing interactions with customers who may have questions or concerns about their service. Additionally, they must ensure accuracy and attention to detail when recording meter readings or performing maintenance, as errors can impact billing or service delivery. Effective time management and strong communication skills help representatives navigate these challenges and maintain positive customer relationships.

What is the difference between Meter Service Representative vs Meter Reader?

AspectMeter Service RepresentativeMeter Reader
CredentialsHigh school diploma; training on meter systemsHigh school diploma; training on meter reading procedures
Work EnvironmentFieldwork involving meter installation, maintenance, and troubleshootingFieldwork primarily focused on reading meters at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, and electric providers
Job FocusMaintaining and servicing meters, resolving issuesReading meters to record consumption data

While both roles involve working with utility meters, Meter Service Representatives focus on installation, maintenance, and troubleshooting, whereas Meter Readers primarily record consumption data by reading meters. Both positions require fieldwork and are essential for utility operations, but their daily tasks and responsibilities differ.

Is it hard to become a meter service representative?

Becoming a meter service representative typically requires a high school diploma or equivalent, and some positions may require a valid driver's license and the ability to work outdoors. The job involves technical skills such as reading meters and using specialized tools, but training is often provided by the employer, making it accessible for many applicants.

What cities in Massachusetts are hiring for Meter Service Representative jobs?

Cities in Massachusetts with the most Meter Service Representative job openings:

Meter Service Representative jobs near you
Infographic showing various Meter Service Representative job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,861 per year, or $21.6 per hour.

Temporary Meter Service Representative

National Grid

West Roxbury, MA • On-site

$22.09/hr

Temporary

Posted 5 days ago

National Grid rating

8.5

Company rating: 8.5 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

17th of 53 rated energy and utility

Job description

About us
Hourly Pay Rate - $22.09
Location - West Roxbury
Job Purpose
This is a temporary position for the collection season.
Key Accountabilities
  • All meter reading activities including but not limited to:
  • Shut off meters as trained and qualified.
  • Field collection activity including but not limited to:
  • Terminating service and/or collecting customer payments.
  • General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.)
  • Assist in 2-person assignments as needed.
  • Assist with pipe fitting up to 2 inches.
  • Driving is a significant portion of the workday in various-sized company vehicles.
  • May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law.
  • Interact with internal departments and company employees to ensure an efficient overall process.
  • Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams.
  • Will also be expected to respond to emergency call out and work extended and planned hours when company emergencies occur.
  • Other duties as assigned.
  • Must be able to obtain gas pipeline operator qualification for progression in this career.

Qualifications
  • Must have a high school diploma or the equivalent.
  • Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
  • Must have the ability to perform physically demanding job-related activities.
  • Must be able to work a flexible schedule including shifts, weekends, evenings, and holidays.
  • In a work day, must be able to climb 25-2500 stairs, walk 2 to 6 miles and kneel or bend for 20-60 percent of the day.
  • Must be able to work within confined areas at times and in inclement weather and temperature extremes.
  • Must possess the ability to develop positive customer relations; anticipate, identify, respond to customer needs and facilitate customer loyalty.
  • Able to drive a company car / large van or truck on a daily basis.
  • Must have valid and clean driver's license and be an approved driver of Company vehicles.
  • Must pass Company physical and qualifying tests to enter Department
  • Successfully pass a criminal background check and required job assessment tests.
  • DOT gas pipeline drug testing is a requirement for this position.
  • Must pass the Field Assessment Test.

More Information
Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.
Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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