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Meter Service Representative Jobs (NOW HIRING)

Job Purpose As a Meter Service Representative in the Customer Meter Services Department for New York City, you will experience the personal challenge of working for a world class organization and ...

Job Purpose As a Meter Service Representative in the Customer Meter Services Department for New York City, you will experience the personal challenge of working for a world class organization and ...

Reporting to the Crew Supervisor, the Meter Service Technician. ESSENTIAL JOB FUNCTIONS: The duties ... representative of those that must be met by an employee to successfully perform the essential ...

... any of the following representative duties, knowledge, and skills. Factors such as regular ... Meter service rules, regulations, policies, and operating procedures including water conservation ...

Previous experience as a Meter Service Mechanic or the equivalent is REQUIRED . The selected ... This is a union represented position. Anyone going into this position would be required to become a ...

$19.97/hr

Our Meter Service Workers are investigators and problem solvers and are encouraged to learn ... The list of essential functions, as outlined herein, is intended to be representative of the tasks ...

Water Meter Technician

Denison, TX · On-site

$40K - $50K/yr

Meter Services Opening Date: 07/24/2026 Closing Date: Continuous Description Installs and ... description are representative of those an employee encounters while performing the essential ...

Water Meter Technician

Denison, TX · On-site

$40K - $50K/yr

Install new water meters; record meter and account information and initiates new service by ... description are representative of those an employee encounters while performing the essential ...

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Meter Service Representative information

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$11

$19

$33

How much do meter service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for meter service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Meter Service Representative vs Meter Reader?

AspectMeter Service RepresentativeMeter Reader
CredentialsHigh school diploma; training on meter systemsHigh school diploma; training on meter reading procedures
Work EnvironmentFieldwork involving meter installation, maintenance, and troubleshootingFieldwork primarily focused on reading meters at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, and electric providers
Job FocusMaintaining and servicing meters, resolving issuesReading meters to record consumption data

While both roles involve working with utility meters, Meter Service Representatives focus on installation, maintenance, and troubleshooting, whereas Meter Readers primarily record consumption data by reading meters. Both positions require fieldwork and are essential for utility operations, but their daily tasks and responsibilities differ.

What is a meter service representative?

Meter Service Representatives are utility workers responsible for installing, inspecting, reading, and maintaining utility meters, such as those for electricity, gas, or water. They visit homes or businesses to ensure meters are functioning correctly, record usage data, detect tampering, and sometimes handle minor repairs or replacements. Their work ensures accurate billing and helps maintain the safety and efficiency of utility services. Meter Service Representatives also interact with customers to answer questions about their meters and may respond to service requests or emergencies.

What are some common challenges faced by meter service representatives in the field?

Meter Service Representatives often encounter challenges such as working outdoors in varying weather conditions, dealing with difficult-to-access meters, and managing interactions with customers who may have questions or concerns about their service. Additionally, they must ensure accuracy and attention to detail when recording meter readings or performing maintenance, as errors can impact billing or service delivery. Effective time management and strong communication skills help representatives navigate these challenges and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a meter service representative?

To thrive as a Meter Service Representative, you need a solid understanding of utility meter operations, basic electrical or mechanical knowledge, and often a high school diploma or equivalent. Familiarity with handheld data collection devices, meter reading software, and sometimes a valid driver’s license are typically required. Attention to detail, strong customer service skills, and the ability to work independently are standout soft skills for this role. These competencies ensure accurate meter readings, effective customer interactions, and reliable utility service operations.
What cities are hiring for Meter Service Representative jobs? Cities with the most Meter Service Representative job openings:
Who are the top companies hiring for Meter Service Representative jobs? The top employers for Meter Service Representative jobs are:
What states have the most Meter Service Representative jobs? States with the most job openings for Meter Service Representative jobs include:
Infographic showing various Meter Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Meter Service Rep - Canarsie

National Grid

Brooklyn, NY • On-site

$22.47/hr

Full-time

Posted 16 days ago


Job description

Job Purpose

As a Meter Service Representative in the Customer Meter Services Department for New York City, you will experience the personal challenge of working for a world class organization and leader in the Utilities and Energy Industry.

Key Accountabilities
  • Read all types of gas meters in the field.
  • Walk approximately 2-5 miles per day.
  • Must be able to climb 15 - 250 flights of stairs a day and requires kneeling and bending approximately 60% of your day while reading meters.
  • Work independently and work in all types of weather (rain, sleet, snow, hot, cold, etc.)
  • Leave missed reading cards in accordance with established procedure.
  • Report all incorrect or unusual conditions observed in the field including gas meter piping for atmospheric corrosion.
  • Install and replace automated meter reading devices.
  • Perform physical locks on gas meters.
  • May be assigned as a helper to assist aTechnician or Working Leader as required.
  • Assist with pipe fitting up to 2 inches.
  • Perform field collections.
  • Perform work on advanced consumption accounts.
  • Perform inside Service Line survey and atmospheric corrosion inspections in accordance with company procedure.
  • Must be able to lift or carry heavy equipment (e.g., gas meters, handheld computer, cellar doors, tool bag, and tools).
  • May be assigned to post company notices as needed.
  • Prepare all necessary reports and participate in required surveys.
  • Maintain files and logs, plot graphs, type; perform simple arithmetical computations involving addition, subtraction, multiplication and division of whole numbers, fractions, decimals and percentages.
  • Ability to drive a company car / van or truck on a daily basis.
  • Membership is required in Local Union 101 TWU.
Qualifications
  • Candidates must be capable of moderately strenuous work and possess an aptitude for mechanical and gaswork.
  • Additionally, candidates should possess very good interpersonal and communication skills, a positive attitude and be motivated and dependable while representing the company.
  • This position interacts with customers directly to satisfy customers requests and complaints.
  • High School Degree or GED required.
  • Valid New York state driver's license required.
  • Ability and willingness to work all shifts/schedules including holidays, nights, weekends and overtime as required/necessary.
  • Basic knowledge of tools is required
  • HVAC, mechanical or plumbing experience preferred.
  • Six (6) months field experience or equivalent required.
  • If selected for employment, you must pass the company paid training class.
  • In addition to possessing the qualifications for this vacancy, employees selected will be expected to workovertime in accordance with departmental requirements and to participate in the Company's Emergency Restoration Program as may be required.
  • Employees selected for this classification will be required to participate in federally mandated drug testingprograms prior to selection, randomly on a year-round basis, after an accident and for reasonable cause.
  • Note: In order to proceed in the process, candidates are required to pass a physical and technical assessment.
More Information

Location: Canarsie - Brooklyn, NY
Pay Rate: $22.47 per hour
Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union.  Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.