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Merck Clinical Operations Manager Jobs in Indiana

AMC Health

VP, Clinical Operations

Indianapolis, IN · On-site

Data & Performance Management * Establish operational metrics and KPIs supporting clinical program performance. * Monitor performance data to identify trends and opportunities for improvement.

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Merck Clinical Operations Manager information

What does a Merck clinical operations manager do?

A Merck Clinical Operations Manager oversees the planning, execution, and management of clinical trials to ensure they are conducted efficiently, ethically, and in compliance with regulatory requirements. They coordinate cross-functional teams, manage budgets and timelines, and serve as a key liaison between internal stakeholders and external partners. Their role is critical in ensuring that clinical studies generate reliable data to support the development and approval of new medicines.

How does a Merck clinical operations manager typically collaborate with cross-functional teams during a clinical trial?

As a Clinical Operations Manager at Merck, you will regularly collaborate with cross-functional teams such as clinical research associates, data management, regulatory affairs, medical writing, and biostatistics. Your role involves facilitating clear communication to ensure trial milestones are met, addressing operational challenges, and aligning on project goals. You will often lead meetings, coordinate with internal and external stakeholders, and ensure that all teams are updated on timelines, compliance, and protocol changes. This collaborative environment is essential for delivering high-quality clinical studies efficiently and in accordance with regulatory standards.

What are the key skills and qualifications needed to thrive as a Merck clinical operations manager, and why are they important?

To thrive as a Merck Clinical Operations Manager, you need a strong background in clinical research, project management, and a relevant degree in life sciences or a related field. Familiarity with clinical trial management systems (CTMS), regulatory compliance, and certifications like PMP or GCP are commonly required. Exceptional leadership, problem-solving, and communication skills distinguish top performers in this role. These skills ensure the effective execution of clinical trials, regulatory adherence, and successful cross-functional team collaboration.

What is the difference between Merck Clinical Operations Manager vs Merck Clinical Research Associate?

AspectMerck Clinical Operations ManagerMerck Clinical Research Associate
ResponsibilitiesOversees clinical trial operations, manages teams, ensures compliance, and coordinates with stakeholders.Supports site activities, monitors trial progress, and ensures data accuracy at clinical sites.
Required CredentialsBachelor's degree in life sciences, project management experience, knowledge of GCP guidelines.Bachelor's degree in health sciences or related field, clinical trial monitoring experience.
Work EnvironmentOffice-based with site visits, team management, strategic planning.Primarily site visits, monitoring activities, and data collection.

The Merck Clinical Operations Manager focuses on overseeing entire clinical trial processes and managing teams, while the Merck Clinical Research Associate primarily supports site-level activities and monitors trial progress. Both roles require relevant clinical experience and knowledge of GCP guidelines, but differ in scope and responsibilities.

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For Merck Clinical Operations Manager jobs in Indiana, the most frequently searched job titles are:

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The top searched job categories for Merck Clinical Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Merck Clinical Operations Manager jobs?

Cities in Indiana with the most Merck Clinical Operations Manager job openings:

Merck Clinical Operations Manager jobs near you
Infographic showing various Merck Clinical Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 49% Full Time, 13% Part Time, 6% Temporary, 26% Contract, and 3% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Clinical Operations Manager

NORTHSHORE HEALTH CENTERS

Portage, IN • On-site

Other

Posted 23 days ago

Job description

Job Code /
Job Title
1822
Clinical Operations Manager
Position Overview
FLSA Status
Salaried / Exempt
Department
Clinical Operations
Reports to
Director of Clinical Operations
Management Position
Yes
OSHA Classification
Category 2
Last Reviewed and Updated
Position Details
Summary/Objective
The Clinical Operations Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow.
Essential Functions
  • Foster a positive and supportive work environment
  • Sets performance objective and goals for assigned clinical staff
  • Conducts and reviews monthly chart audits with staff, and initiates corrections as needed
  • Assists with staff training and development, in collaboration with the Clinical Education Team
  • Ensuring clinical staff's tasks are completed in a timely manner
  • Initiating all corrective action and performance improvement plans for assigned clinical staff
  • Reviewing staff competencies are completed timely
  • Monitoring clinical staff processes and workflow issues
  • Review and maintain clinical supply ordering and reviewing inventory and PAR levels
  • Managing internal and external communication with clinical staff
  • Enforcing chain of command with assigned staff
  • Hiring staff and monitoring staffing needs/coverage
  • Collaborating with the Quality team on performance metrics and gaps in care
  • Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation
  • Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage
  • Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Management team
  • Train and review huddle processes with Practice Managers/new staff
  • Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns
  • Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues
  • Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.
Competencies
  • Planning and strategic foresight
  • Responsible Decision Making and Problem Solving
  • Integrity and accountability
  • Innovation and creativity
  • Adaptive and flexible
  • Leadership, teamwork, and conflict resolution
  • Professionalism and work ethic
  • Empathy

Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position
Required Role Qualifications
  • Minimum required education per state of Indiana/HRSA
  • Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered

Nurse licensing
  • Minimum of 3 years of experience working within healthcare or a healthcare related setting
  • Valid certification in a healthcare related field, in lieu of an Associate's and/or Bachelor's degree

Preferred Role Qualifications
  • Three years of supervisory experience in an outpatient healthcare clinic.
  • Associate's Degree and/or Bachelor's Degree in Healthcare Administration or related field

Required Skills
  • Ability to analyze situations and solve problems at strategic and tactical levels
  • Excellent interpersonal and customer service skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
  • Practiced at organization and planning
  • Employ Critical thinking and problem solving
  • Maintains composure and operates with emotional intelligence
  • Ethical reasoning and decision-making
  • Strong attention to detail
  • Receptive and responsive to feedback
  • Excellent verbal and written communication skills
  • Time management, prioritization, and sense of urgency
  • Proficient with Microsoft Office Suite or related software

Physical, Visual, and Audible Requirements
Physical Requirements
Activity
Occasionally (1 -33%)
Frequently (34-66%)
Continuously (67-100%)
  1. Sitting

x
  1. Walking

x
  1. Standing

x
  1. Bending

x
  1. Squatting/Crouching

x
  1. Climbing

x
  1. Kneeling

x
  1. Twisting/Turning

x
  1. Hand dexterity/Fine Motor Manipulation

x
  1. Lifting 0 - 50lbs

x
  1. Lifting 50+lbs

x
  1. Carrying 0 - 50lbs

x
  1. Carrying 50+lbs

x
  1. Pushing 0 - 300lbs

x
Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO"
Activity
Yes
No
Can see without corrective eyewear
Can differentiate colors/see color differences clearly
Can hear without hearing assistance
  1. I acknowledge that I may be exposed to infectious and contagious diseases.
  2. I acknowledge that I may be in contact with patients under a wide variety of circumstances.
  3. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.
  4. I acknowledge that I may occasionally be subject to irregular working hours.
  5. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.

*Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

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