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Merchant Services Operations Manager Jobs in Texas

Albertsons

Service Operations Manager

Plano, TX

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...

A-Z Bus Sales

Operations Manager

Krugerville, TX · On-site

$83K - $120K/yr

Oversee daily service operations to ensure safe, efficient, and profitable performance. * Drive ... Monitor and manage key performance indicators (KPIs), including revenue, gross profit, technician ...

Albertsons

Service Operations Manager

Plano, TX · On-site

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...

Albertsons

Service Operations Manager

Plano, TX · On-site

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for team ...

Willborn

Service Operations Manager

Amarillo, TX · On-site

$70K - $85K/yr

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

RDO Equipment

Service Operations Manager

Fort Worth, TX · On-site

As a Service Operations Manager, you'll lead highperforming service teams, strengthen customer ... The need for RDO's services and product expertise in this region is diverse. In Fort Worth, you'll ...

Willborn

Service Operations Manager

Amarillo, TX · On-site

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

Willborn

Service Operations Manager

Amarillo, TX · On-site

As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

SSA Group

Food Service Operations Manager

Dallas, TX · On-site

$60K - $65K/yr

Responsible for the day to day functions of all food services and programs. With specific focus to ... Manages merchandising for consistency, impulse sales, and driving per cap. * Process invoices to ...

ssagroup

Food Service Operations Manager

Snook, TX · On-site

Responsible for the day to day functions of all food services and programs. With specific focus to ... Manages merchandising for consistency, impulse sales, and driving per cap. * Process invoices to ...

ssagroup

Food Service Operations Manager

Snook, TX · On-site

Responsible for the day to day functions of all food services and programs. With specific focus to ... Manages merchandising for consistency, impulse sales, and driving per cap. * Process invoices to ...

TWC Services

Operations Manager

Houston, TX · On-site

Apply Now Save Job Saved Description TWC Services, Inc., is an industry leader in Commercial ... What Success in our Operations Manager Role Looks Like at TWC Services Inc. Leads effective branch ...

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All JobsMerchant Services Operations JobsMerchant Services Operations Manager JobsMerchant Services Operations Manager Jobs in Texas

Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Texas?

For Merchant Services Operations Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Texas look for?

The top searched job categories for Merchant Services Operations Manager jobs in Texas are:

What cities in Texas are hiring for Merchant Services Operations Manager jobs?

Cities in Texas with the most Merchant Services Operations Manager job openings:

Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Service Operations Manager

Albertsons

Plano, TX

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,168 frontline employees who took The Breakroom Quiz

68th of 124 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.

Bring your flavor

Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.

Main responsibilities:

  • Oversee and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service

  • Support customer service programs and respond to customer concerns in a timely and professional manner

  • Provide checkout support as needed, including register functions and customer assistance

  • Guide and oversee front‑end activities including scheduling, service levels, and daily operations

  • Maintain cleanliness, organization, and a positive front‑end environment

  • Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions

  • Monitor inventory and ordering of front‑end supplies and materials

  • Hire, train, coach, and develop front‑end associates and supervisors

  • Support labor planning, budgeting, and expense control for the department

  • Maintain compliance with company policies, safety standards, and operational procedures

  • Complete daily reports, payroll processes, and required documentation

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a professional team presence

  • Effective communication, coaching, and collaboration skills

  • Strong organization, prioritization, and planning abilities

  • Ability to stay composed in fast‑paced, customer‑facing environments

Skill areas:

  • Front‑end operations and customer service execution

  • Cash handling, reconciliation, and compliance practices

  • Labor planning, scheduling, and service coverage

  • Safety awareness and loss‑prevention support

Knowledge:

  • Front‑end systems, registers, and store operations

  • Cash handling procedures, security protocols, and transaction policies

  • Scheduling tools and basic computer applications

Abilities:

  • Ability to review service metrics, cash variance, and performance trends

  • Ability to train, coach, and support associate development

  • Ability to stand, move, lift, carry, or push objects as required

  • Ability to operate and troubleshoot front‑end equipment

  • Travel requirements: None

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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