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Merchant Services Operations Manager Jobs in Texas

P3 Services

Operations Manager

North Richland Hills, TX · On-site

$90K - $111K/yr

Operations Manager - Plumbing Schrader Plumbing | Fort Worth, TX Up to $110,000 Base + 15% Bonus ... What We're Looking For * 10+ years of plumbing experience * 5+ years leading service, operations ...

Cary Services, Inc.

Be Seen First

Service Operations Manager

Midland, TX · On-site

$90K - $110K/yr

Cary Services is proud to be a drug free workplace, an equal opportunity employer, and the host of ... Operations Manager will be goal driven and results oriented in their approach to leading their ...

Albertsons

Service Operations Manager

Colleyville, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

ShipMonk

Operations Manager

Fort Worth, TX

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... services continually evolve, helping merchants plant roots with a partner who is here to stay. Our ...

A-Z Bus Sales

Operations Manager

Krugerville, TX · On-site

$83K - $104K/yr

Job Type Full-time Description Job Summary The Operations Manager is responsible for ensuring the service department consistently delivers Customer Service Excellence across all A-Z Bus Sales ...

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Merchant Services Operations Manager information

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.
What are popular job titles related to Merchant Services Operations Manager jobs in Texas? For Merchant Services Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Merchant Services Operations Manager jobs in Texas look for? The top searched job categories for Merchant Services Operations Manager jobs in Texas are:
What cities in Texas are hiring for Merchant Services Operations Manager jobs? Cities in Texas with the most Merchant Services Operations Manager job openings:
Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Merchant Services Specialist I

Lone Star National Bank

Pharr, TX • On-site

Other

Posted 13 days ago

Job description

JOB SUMMARY
The Merchant Services Specialist I develops new processing relationship for Merchant Services products with local business.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.
  • Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests
  • Prepares proposals and prepares and performs sales presentations and product training at client locations
  • Prepares client implementation documents, prepares and maintains client files
  • Performs follow up with Merchant Services referrals from bank employees
  • Tracks new account production and residual volume
  • Monitor portfolio reports (low volume, no activity, inventory record)
  • Acts as liaison with branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Banking Center huddles)
  • Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity
  • Performs periodic portfolio reviews to identify revenue opportunities
  • Participate in bank trainings as required specific to the merchant services department
  • Participates in job specific training and other various Bank training programs, as necessary
  • Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
  • Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations

Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
  • A self-starting individual who possesses a High School diploma
  • One month to twelve months of similar or related experience
  • Excellent written and verbal communication skills for maintaining effective relationships with officers, staff employees and customers; bilingual in English and Spanish
  • Effective negotiation and sales presentation skills
  • Knowledge of personal computers and familiarity with word processing and spreadsheet software is essential
  • Strong sales, aptitude, flexibility, professionalism, ability to work in a highly stressful environment and perform a variety of tasks with numerous interruptions
  • Attention to detail and a high degree of mental concentration, as well as the ability to multi-task
  • Ability to work a flexible work schedule Monday-Saturday
  • Travel is required

ORGANIZATION
  • This position reports to the Merchant Services Supervisor
  • This position does not oversee other positions

TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
ATTENDANCE
Punctuality and regular attendance should be regarded as essential functions of any position at Lone Star National Bank.
Among other things, "good attendance habits" mean the following:
  • Be at your work station ready for work by the start of each workday
  • Remain at your work station, unless the needs of the job require being elsewhere, except during authorized breaks (including restroom breaks)
  • Take only the time normally allowed for breaks
  • Call in and notify your supervisor or another member of management if you are going to be either absent or tardy
  • Alternate work arrangements such as telecommuting or working from home are not permitted by Lone Star National Bank

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.

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