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Merchant Services Operations Manager Jobs in Texas

Albertsons

Service Operations Manager

Houston, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Amarillo, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

A-Z Bus Sales Inc

Operations Manager

Krugerville, TX · On-site

$83K - $120K/yr

Oversee daily service operations to ensure safe, efficient, and profitable performance. * Drive ... Monitor and manage key performance indicators (KPIs), including revenue, gross profit, technician ...

A-Z Bus Texas LLC

Operations Manager

Krugerville, TX · On-site

$83K - $120K/yr

Oversee daily service operations to ensure safe, efficient, and profitable performance. * Drive ... Monitor and manage key performance indicators (KPIs), including revenue, gross profit, technician ...

Albertsons

Service Operations Manager

Denton, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Denton, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Austin, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Amarillo, TX

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Dallas, TX

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Houston, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Austin, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Houston, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Dallas, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Amarillo, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

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Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Texas?

For Merchant Services Operations Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Texas look for?

The top searched job categories for Merchant Services Operations Manager jobs in Texas are:

What cities in Texas are hiring for Merchant Services Operations Manager jobs?

Cities in Texas with the most Merchant Services Operations Manager job openings:

Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Service Operations Manager

Albertsons

Houston, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,168 frontline employees who took The Breakroom Quiz

68th of 124 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front‑end leadership come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customer‑facing environment where your work directly supports store performance and customer engagement.

Bring your flavor

Building the future of food and well‑being starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit.

Main responsibilities:

  • Leads all front-end and customer service teams, ensuring fast, friendly, and accurate service

  • Coach and develop associates on service standards, courtesy programs, and service recovery

  • Oversee daily front‑end operations including check stands, self‑checkout (SCO), service desk, and checkout processes

  • Ensure compliance with cash handling, security, returns, refunds, and transaction policies

  • Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs

  • Oversee cash office processes including safe counts, till audits, deposits, and reconciliation

  • Ensure front‑end readiness for audits, compliance requirements, and company programs

  • Hire, train, coach, schedule, and develop service associates, supervisors, and front‑end staff

  • Support shrink reduction, fraud prevention, and proper handling of restricted items

  • Complete required reports and maintain strong communication with management teams

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a calm, professional team presence

  • Effective communication, coaching, and conflict‑resolution skills

  • Strong organization, prioritization, and planning abilities

  • Ability to multitask in a fast‑paced, customer‑facing environment

Competencies:

  • Front‑end and customer service operations

  • Cash handling, cash office accuracy, and compliance execution

  • Labor planning, scheduling, and service productivity

  • Service standards, audit readiness, and loss prevention support

Knowledge:

  • Store operations, service programs, and front‑end systems

  • Cash handling procedures, security protocols, and transaction policies

  • Scheduling tools and basic computer applications

Abilities:

  • Ability to review service metrics, labor usage, and performance trends

  • Ability to train, coach, and develop associates and supervisors

  • Ability to stand, move, lift, carry, or push moderate loads as required

  • Travel requirements: None

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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