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Merchant Relationship Manager Jobs in Kentucky (NOW HIRING)

Thrive

Relationship Manager

Pikeville, KY · On-site

Pikeville, KY The primary function of the Relationship Manager / Sales Rep is to grow, create, and ... Sell new merchant accounts, whether self-sourced or referred by referral sources. * Communicates ...

Thrive

Relationship Manager - Peru, IN

Louisville, KY · On-site

We are looking for a Relationship Manager located in: Logansport, IN Converse, IN Peru, IN Kokomo ... Sell new merchant accounts, whether self-sourced or referred by referral sources. * Communicates ...

Thrive

Relationship Manager - Kokomo, IN

Louisville, KY · On-site

We are looking for a Relationship Manager located in: Logansport, IN Converse, IN Peru, IN Kokomo ... Sell new merchant accounts, whether self-sourced or referred by referral sources. * Communicates ...

M&T Bank Corporation

$100 - $166/hr

Good understanding of Cash Management, Merchant Service, Trade Services products offered to ... long-lasting relationships with our customers. We are a bank for communities--combining the ...

National Black MBA Association

$90 - $110/hr

Manages the end-to-end client journey to deliver on client needs and drive sales opportunities ... Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and ...

U.S. Bank

$86 - $106/hr

## Business Banking Relationship Manager 2Applylocations: Knoxville, TNtime type: Full timeposted on ... Partner effectively with Treasury Management, Merchant Services and Business Banking Credit Card ...

National Black MBA Association

$90 - $110/hr

Manages the end-to-end client journey to deliver on client needs and drive sales opportunities ... Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and ...

National Black MBA Association

$90 - $120/hr

Manages the end-to-end client journey to deliver on client needs and drive sales opportunities ... Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and ...

M&T Bank Corporation

$86 - $143/hr

Achieve call targets and other product sales goals such as cash management, visa merchant, and ... lasting relationships with our customers. We are a bank for communities - combining the ...

New

Colorado Psychiatric

$140 - $235/hr

... Merchant Services in order to design and deliver financial solutions to clients and prospects ... Relationship Building * Risk Management * Financial Analysis * Leadership Development * Project ...

National Black MBA Association

$140 - $235/hr

... Merchant Services in order to design and deliver financial solutions to clients and prospects ... Relationship Building * Risk Management * Financial Analysis * Leadership Development * Project ...

ShipMonk

Merchant Success Manager

Louisville, KY · On-site

Merchant Success Manager The Merchant Success Manager will be involved in all aspects of the ... Establish long-standing, trusted relationships with merchants, and develop open and effective ...

ShipMonk

Merchant Success Manager

Louisville, KY · On-site

We are shifting the conversation from simply managing relationships to being a strategic partner in our merchant's growth What you'll do: * Deep dive into each assigned top tier account, learning the ...

Chico's

$65 - $95/hr

... and management techniques to maximize the company's return on inventory investment and space in ... Develops relationship with customer to ensure merchandising/products reflect what customer wants to ...

New

FNB Corporation

$120 - $165/hr

... TM, Merchant or Commercial Card) critical to revenue and customer acquisition goals. Monitors ... Identifies training needs for Sales officers and Relationship Managers to better qualify prospects ...

Apple Inc.

$120 - $226/hr

Business Development & Partnership Manager (Merchant) At Apple, extraordinary people come together ... Ability to develop and leverage collaborative relationships to drive broad adoption of Apple Pay ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Kentucky

Merchant Relationship Manager information

See Kentucky salary details

$24.3K

$70.1K

$122K

How much do merchant relationship manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for merchant relationship manager in Kentucky is $70,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $91,600.00 per year, depending on experience, location, and employer.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What are popular job titles related to Merchant Relationship Manager jobs in Kentucky?

For Merchant Relationship Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Merchant Relationship Manager jobs in Kentucky look for?

The top searched job categories for Merchant Relationship Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Merchant Relationship Manager jobs?

Cities in Kentucky with the most Merchant Relationship Manager job openings:

Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $70,095 per year, or $33.7 per hour.

Relationship Manager

Pikeville, KY • On-site

Thrive
See more jobs at Thriveexternal

Full-time

Re-posted 18 days ago

Job description


We are looking for Sales Professional located in: 

Pikeville, KY

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.

• Sell new merchant accounts, whether self-sourced or referred by referral sources.

• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.

• Demonstrates the functions and utility of products or services to customers based on their needs.

• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.

• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field

• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.

• Excellent sales and negotiation skills.

• Strong analytical and problem-solving skills.

• Proficient with Microsoft Office Suite and/or related software.

Thrive is an Equal Opportunity Employer.