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Merchant Relationship Manager Jobs in Arizona (NOW HIRING)

BOK Financial

TransFund Credit Program Manager

Phoenix, AZ · On-site

$80K - $105K/yr

Relationship Management Pay Transparency Salary Range: $80,000 - $105,000 Application Deadline: 09 ... TransFund offers a range of services, including debit and credit card processing, merchant services ...

New

BOK Financial

TransFund Credit Program Manager

Phoenix, AZ · On-site

$80K - $105K/yr

Relationship Management Pay Transparency Salary Range: $80,000 - $105,000 Application Deadline: 09 ... TransFund offers a range of services, including debit and credit card processing, merchant services ...

New

Slice Merchant Services

$100K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Excellent verbal, written, interpersonal, relationship building and presentation skills * Strong ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Arizona

Merchant Relationship Manager information

See Arizona salary details

$26.1K

$75.2K

$130.9K

How much do merchant relationship manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for merchant relationship manager in Arizona is $75,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $98,300.00 per year, depending on experience, location, and employer.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What are popular job titles related to Merchant Relationship Manager jobs in Arizona?

For Merchant Relationship Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Merchant Relationship Manager jobs in Arizona look for?

The top searched job categories for Merchant Relationship Manager jobs in Arizona are:

What cities in Arizona are hiring for Merchant Relationship Manager jobs?

Cities in Arizona with the most Merchant Relationship Manager job openings:

Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,208 per year, or $36.2 per hour.

TransFund Credit Program Manager

BOK Financial

Phoenix, AZ • On-site

$80K - $105K/yr

Full-time

Posted 3 days ago

New

Job description

Req ID: 78551 

Location: Tulsa -TUL, Dallas -DAL, Denver -DEN, Houston -HOUS, Kansas City -KSCY, Oklahoma City -OKC, Phoenix -PHOE, Remote, Scottsdale -SCOTT 

Areas of Interest: Project Management; Credit Administration; Relationship Management 

Pay Transparency Salary Range: $80,000 - $105,000 

Application Deadline: 09/16/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Bonus Type
BOKF Performance Plan (D02)
Summary

Since 1975, TransFund has been delivering ATM, debit, and credit card processing solutions to financial institutions, emphasizing unmatched in-person expertise and hands-on service. Their goal is to provide maximum performance, service, and value. TransFund offers a range of services, including debit and credit card processing, merchant services, ATM services, fraud protection, card control, point-of-sale systems, and digital wallets, serving thousands of banks, credit unions, retailers, and merchants nationwide. Their success is marked by innovative products and superior service.

Job Description

The TransFund Credit Program Manager is responsible for driving credit client growth through cross-selling products, onboarding a new client and servicing an existing client base, and overseeing the successful execution of routine TransFund projects and conversions. This role combines relationship management with project management expertise to ensure high-quality service delivery, operational efficiency, and strong client satisfaction.

Team Culture

We promote an environment where employees feel valued and motivated to make a meaningful difference, grounded in a culture where people feel trusted, supported, and encouraged to grow. Our team is recognized for delivering hands-on service that truly stands apart within the electronic funds transfer industry. Each day, we remain focused on providing clients with exceptional performance, service, and solutions that create lasting value.

How You'll Spend Your Time
  • You will serve as the primary credit contact and resolve client and operational issues.
  • You will lead credit projects and conversions while configuring, testing, and validating solutions.
  • You will troubleshoot issues, collaborate with vendors, and maintain communication throughout implementations.
  • You will consult with clients to deliver credit solutions and identify growth opportunities.
  • You will analyze client needs, resolve challenges, and support successful implementations.
  • You will act as a subject matter expert on Credit Solutions products and industry practices.
  • You will provide management with regular updates on client progress, project status, and key issues.
Education & Experience Requirements

This level of knowledge is normally acquired through completion of a bachelor's degree in business and/or related degree with 5-6 years' related experience or 7-9 years' work-related experience.

  • 5+ years' experience in the EFT Industry, especially related to credit processing
  • 5+ years' experience in managing conversions involving financial institutions, data processors, Credit, and a card base
  • Advance knowledge of project management methodology
  • Advance knowledge of Bank products, operations/product delivery system, banking applications
  • Thorough knowledge of management information systems
  • Excellent verbal and written communication skills
  • Excellent PC and software package skills and on-line system experience
  • Excellent organizational skills

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!  
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 

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