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Merchandising Operations Manager Jobs in Massachusetts

Northeast Grocery

Evening Operations Mgr

Lenox, MA · On-site

Oversee customer service, teammate performance, merchandising standards, store cleanliness ... Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ...

Cubesmart

Store Operations Manager

Milford, MA · On-site

$19.28 - $21.08/hr

The Store Operations Manager is responsible for: Customer Service * Developing customer ... Working both independently and on a team renting self-storage spaces, selling store merchandise ...

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Merchandising Operations Manager information

What are some common challenges merchandising operations managers face when coordinating between merchandising and supply chain teams?

Merchandising Operations Managers often encounter challenges in aligning inventory levels with rapidly changing sales forecasts and promotional activities. Effective communication between merchandising and supply chain teams is essential to prevent stockouts or overstock situations, which can impact both revenue and customer satisfaction. Additionally, adapting to shifting consumer trends and ensuring timely product launches require proactive planning and cross-functional collaboration. Building strong relationships across departments and leveraging data analytics are key strategies to address these challenges successfully.

What does a merchandising operations manager do?

A Merchandising Operations Manager oversees the processes and strategies that ensure products are displayed, stocked, and promoted effectively in stores or online. They coordinate between buyers, suppliers, and retail teams to optimize inventory, pricing, and product placement. Their role often includes analyzing sales data, managing budgets, and implementing merchandising standards to drive sales and profitability. Additionally, they work to improve operational efficiency and ensure that merchandising aligns with the company’s brand and goals.

What is the difference between Merchandising Operations Manager vs Merchandising Coordinator?

AspectMerchandising Operations ManagerMerchandising Coordinator
ResponsibilitiesOversees overall merchandising processes, manages teams, and develops strategiesSupports merchandising activities, assists with product displays, and coordinates schedules
Required SkillsLeadership, data analysis, project managementOrganizational skills, communication, attention to detail
Work EnvironmentOffice-based, managerial setting, cross-department collaboration

The Merchandising Operations Manager focuses on strategic oversight and team management, while the Merchandising Coordinator handles day-to-day support tasks. Both roles are essential in retail and merchandising industries, but they differ in scope and seniority.

What are the key skills and qualifications needed to thrive as a merchandising operations manager?

To thrive as a Merchandising Operations Manager, you need strong analytical skills, experience in inventory management, and a background in retail or business administration. Familiarity with merchandising software, ERP systems, and data analysis tools is typically required. Excellent leadership, communication, and problem-solving abilities help you coordinate teams and drive operational efficiency. These competencies are vital to ensuring product availability, maximizing sales, and maintaining streamlined merchandising processes in a competitive retail environment.
What are the most commonly searched types of Merchandising Operations jobs in Massachusetts? The most popular types of Merchandising Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Merchandising Operations Manager jobs? Cities in Massachusetts with the most Merchandising Operations Manager job openings:
Merchandising Operations Manager jobs near you
Infographic showing various Merchandising Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 100% In-person job distribution.

Evening Operations Mgr

Northeast Grocery

Lenox, MA • On-site

Full-time

Re-posted 14 days ago

Job description

Pay starts at . Pay is based on experience.
SUMMARY
Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, safety, and closing procedures. Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in alignment with the company's standards and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Consistently provide fast, friendly, helpful, and efficient customer service at all times.
• Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
• Ensure that each department is staffed appropriately and operating efficiently throughout the evening.
• Ensure teammates are on task and proper closing procedures are followed.
• Address and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner.
• Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
• Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
• Support execution of in-store promotions, seasonal transitions, and merchandising resets.
• Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
• Ensure teammates follow dress code, timekeeping procedures, and company policies.
• Control shrink by adhering to loss prevention guidelines and enforcing store policies.
• Utilize store systems and tools to manage workflows and communicate with leadership.
• Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.
MINIMUM QUALIFICATIONS
• Must be at least 18 years of age
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Ability to work independently and take initiative during non-peak management hours.
• High School diploma or equivalent
• Available to work evenings, weekends, and holidays as required.
EDUCATION AND EXPERIENCE
  • High School diploma or equivalent
  • Three years experience in a grocery or retail environment, including supervisory responsibilities.
  • Familiarity with Golub Corp. operations, systems, and procedures.
  • College coursework or degree in business or related field.

PHYSICAL REQUIREMENTS
Bending Frequent 3-5 Hours
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Occasional 1-3 Hours up to 2400lbs
Sitting Occasional 1-3 Hours
Squatting/Kneeling Occasional 1-3 Hours
Standing Constant 5-8 Hours
Twisting Frequent 3-5 Hours
Walking Constant 5-8 Hours
EQUIPMENT USED
Computer Applications to include but not limited to Dolphin, Computer, and OLOS
Calculator
Phone
Order machines
Case cutter
Pallet Jack
Marking guns
Stackers
Garbage compactor
Cardboard baler
Dock plates
Cleaning Chemicals and Supplies
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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