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Merchandising Customer Service information

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How much do merchandising customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for merchandising customer service in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Merchandising Customer Service vs Retail Sales Associate?

AspectMerchandising Customer ServiceRetail Sales Associate
Required CredentialsHigh school diploma, customer service skills, product knowledgeHigh school diploma, sales skills, product knowledge
Work EnvironmentIn-store, customer-facing, focus on product presentationIn-store, direct customer interaction, sales-driven
Employer & Industry UsageRetail stores, merchandising companiesRetail stores, department stores, specialty shops
Common Search & Comparison IntentUnderstanding roles related to customer service and merchandisingSales techniques, customer interaction, product promotion

While both roles involve working in retail environments and require customer service skills, Merchandising Customer Service focuses on product presentation and customer support related to merchandising, whereas Retail Sales Associates primarily engage in direct sales and customer transactions. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Merchandising Customer Service jobs?

Cities with the most Merchandising Customer Service job openings:

What states have the most Merchandising Customer Service jobs?

States with the most job openings for Merchandising Customer Service jobs include:

What are popular job titles related to Merchandising Customer Service jobs?

For Merchandising Customer Service jobs, the most frequently searched job titles are:

Merchandising Customer Service jobs near you

Merchandising Customer Service Associate FT

Saratoga Springs, NY • On-site

Dollar Tree
Retail • 10K+ employees
Learn more about Dollar Treeexternal

$15 - $16.50/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,549 frontline employees who took The Breakroom Quiz

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
3027 Route 50,Saratoga Springs,New York 12866
11508
Dollar Tree
From:
16
To:
16.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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