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HUXWRX Safety Co.

Retail Outlet Manager

In Office Role: Millcreek, UT

HUXWRX Safety Co. focuses on mitigating human exposure to high velocity events. We accomplish this by building systems that ensure a balance of safety and performance. Our highly committed team is passionate about bringing the best possible products to our end users while providing top-notch customer support.

Our patented Flow-Through® technology eliminates the need for weapon modifications and was engineered to deliver superior sound suppression without adversely affecting the weapon system. Adopted by military units, law enforcement, tactical professionals, and recreational enthusiasts the world over, our technology has thoroughly disrupted the suppressor industry while also solidifying its position as the gold standard in suppression systems.

American manufacturing will always be a pillar of our brand, and we proudly transform all our suppressors in Millcreek, Utah. Our team of enthusiastic and knowledgeable professionals is looking for an Accounts Payable Specialist to become an integral part of our operations.

Position Summary

HUXWRX Safety Co. is seeking a, retail-focused Retail Outlet Manager to lead the daily operations of our small-format retail outlet. This space will serve as a premium brand environment where retail, product support, and customer experience come together.

Key Responsibilities

Retail Operations

• Manage daily operations of the HUXWRX retail outlet, including opening and closing procedures, sales floor readiness, merchandising, inventory organization, and store flow.
• Maintain a clean, premium, and brand-consistent environment that reflects the quality and purpose of HUXWRX products.
• Oversee point-of-sale activity, transactions, order accuracy, receipts, returns, exchanges, and retail documentation.
• Ensure the space is prepared for walk-in traffic, employee purchases, partner visits, VIP guests, and scheduled appointments.

Customer Experience & Product Support

• Create a welcoming, professional experience for customers shopping for merchandise, gear, product questions, suppressor support, device guidance, or general HUXWRX assistance.
• Develop a working understanding of HUXWRX products, accessories, technology, and the company’s focus on safety and performance.
• Communicate product information clearly and appropriately based on the customer’s needs and level of familiarity.
• Connect customers with the appropriate internal team when questions require additional technical, compliance, sales, or service support.

Inventory, Merchandising & Presentation

• Manage retail inventory organization, product presentation, branded merchandise, displays, signage, and stock levels.
• Coordinate with E-commerce, Customer Experience, Operations, Sales, and Marketing to keep retail inventory and in-store presentation aligned with product priorities and demand.
• Assist with cycle counts, receiving, tagging, restocking, audits, and inventory reconciliation
• Identify fast-moving products, low-stock items, merchandising opportunities, and common product questions.

Qualifications

Required

• 3+ years of retail management, showroom management, store operations, or related leadership experience.
• Hands-on experience with point-of-sale systems, retail inventory management, merchandising, stock control, and daily store operations.
• Experience leading, training, scheduling, and coaching retail or service-oriented team members.
• Strong understanding of the retail cycle, including opening and closing procedures, store flow, product presentation, inventory replenishment, promotions, sales tracking, and retail readiness.
• Ability to create a polished, organized, and retail-ready environment with consistent attention to detail.
• Strong communication skills and a professional, service-first approach.
• Comfortable learning and explaining technical products clearly and confidently.
• Highly organized, dependable, and capable of managing multiple priorities in a small-format retail environment.
• Sound judgment, discretion, and respect for regulated products, privacy, and company standards.
• Ability to work cross-functionally with Customer Experience, E-commerce, Operations, Sales, Marketing, and Compliance as needed.

Preferred

• Experience in firearms, outdoor, tactical, sporting goods, military, law enforcement, premium retail, or technical product environments.
• Knowledge of suppressors, firearms accessories, mounting devices, NFA-related purchasing processes, or regulated retail environments.
• Familiarity with e-commerce, customer service platforms, order management systems, or ERP-connected inventory workflows.

Employee benefits*:

• Medical
• Dental
• Vision
• 8 paid Holidays
• Up to 4 weeks of accrued PTO
• 401k Plan

Note: The Company may, at any time, with or without notice, alter or change job responsibilities, reassign, or transfer job positions, or assign additional job responsibilities. From time to time, you may be asked to work on special projects or to assist with other work necessary or important to the operation of your department or the Company. Your cooperation and assistance in performing such additional work is expected.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*The Company reserves the right to eliminate or modify any of its benefits at any time, in its sole discretion, with or without notice.