$17.50 - $22.25/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
New
$17.50 - $22.25/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
New
Rockville, MD · On-site
$16.25 - $22.25/hr
... memberships, billing, and first-level compliance support via various contact channels. The Customer Support Representative is also responsible for investigating and resolving customer issues and ...
Rockville, MD · On-site
$16.25 - $22.25/hr
... memberships, billing, and first-level compliance support via various contact channels. The Customer Support Representative is also responsible for investigating and resolving customer issues and ...
Scottsboro, AL · On-site
Troubleshoots and resolves issues related to membership, program participation, and general support ... Represents the organization with professionalism, warmth, and a member-first mindset. * Performs ...
Scottsboro, AL · On-site
Troubleshoots and resolves issues related to membership, program participation, and general support ... Represents the organization with professionalism, warmth, and a member-first mindset. * Performs ...
Thousand Oaks, CA · On-site
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · On-site
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · Remote
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · Remote
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · On-site
$17.75 - $22.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · On-site
$17.75 - $22.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Thousand Oaks, CA · Remote
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
Quick apply
Thousand Oaks, CA · Remote
$18.75/hr
This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives ...
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
Quick apply
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
Jonesboro, AR · On-site
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
Jonesboro, AR · On-site
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
Jonesboro, AR · On-site
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
Jonesboro, AR · On-site
... memberships. Performance-based compensation Technical Support Representatives are eligible to ... receive monthly incentives based on performance, above our normal hourly salary. We also offer ...
$16.50 - $22.25/hr
The Customer Support Representative reports directly to the Team Leader. This role involves ... DeleteMe Gold Membership * Discounted DM Plans for Friends and Family We may use artificial ...
$16.50 - $22.25/hr
The Customer Support Representative reports directly to the Team Leader. This role involves ... DeleteMe Gold Membership * Discounted DM Plans for Friends and Family We may use artificial ...
Irving, TX · On-site
$17.25 - $23.25/hr
Job#: 3046534 Connectivity Support Representative Location: Remote Role Overview The Connectivity ... union membership, or any other characteristic protected by law. Everforth Apex will consider ...
Irving, TX · On-site
$17.25 - $23.25/hr
Job#: 3046534 Connectivity Support Representative Location: Remote Role Overview The Connectivity ... union membership, or any other characteristic protected by law. Everforth Apex will consider ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Altoona, IA · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
Altoona, IA · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
$16.50 - $22.25/hr
The Customer Support Representative reports directly to the Team Leader. This role involves ... DeleteMe Gold Membership * Discounted DM Plans for Friends and Family We may use artificial ...
$16.50 - $22.25/hr
The Customer Support Representative reports directly to the Team Leader. This role involves ... DeleteMe Gold Membership * Discounted DM Plans for Friends and Family We may use artificial ...
Shakopee, MN · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
Shakopee, MN · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
Minneapolis, MN · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
Minneapolis, MN · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Fitness membership discount * Education Assistance At Ziegler Inc. we're committed to equal ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Portsmouth, NH · On-site
$16.25 - $22.25/hr
Job Summary The Customer Support Representative serves as a primary point of contact for members of ... Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP ...
Colorado Springs, CO · On-site
$20/hr
... membership apprised of the progress. To improve defect escape rates, the Digital Support Representative Jr will participate in ongoing user acceptance testing prior to product releases. They will ...
Colorado Springs, CO · On-site
$20/hr
... membership apprised of the progress. To improve defect escape rates, the Digital Support Representative Jr will participate in ongoing user acceptance testing prior to product releases. They will ...
$9.38 - $11.93
3% of jobs
$11.93 - $14.49
10% of jobs
$15.49 is the 25th percentile. Wages below this are outliers.
$14.49 - $17.05
29% of jobs
The median wage is $18.16 / hr.
$17.05 - $19.60
17% of jobs
$19.60 - $22.16
13% of jobs
$23.01 is the 75th percentile. Wages above this are outliers.
$22.16 - $24.72
9% of jobs
$24.72 - $27.27
6% of jobs
$27.27 - $29.83
4% of jobs
$29.83 - $32.39
3% of jobs
$32.39 - $34.94
3% of jobs
$34.94 - $37.50
2% of jobs
$9
$20
$37
Cities with the most Membership Support Representative job openings:
States with the most job openings for Membership Support Representative jobs include:
For Membership Support Representative jobs, the most frequently searched job titles are:
Remote
$17.50 - $22.25/hr
Other
Medical, Dental, Vision, Retirement
Posted 3 days ago
New
Shift: GRAVEYARD SHIFT 10pm-6am
Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients' online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible.
This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX.
About the JobTier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support.
Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction.
In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard.
General ResponsibilitiesTier-1 Support Services
Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level.
Tier-2 Support Services
Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary.
White Glove Support
Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct.
Support Escalation
Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes.
Qualities of a Successful CandidateDetail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis.
Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally.
Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions.
Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401 K plan.
We will consider qualified applicants with a criminal background.
Sourced by ZipRecruiter
Arts, entertainment, and recreation
11 - 50 Employees
Westlake Village, CA, US
1996
