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Membership Assistant information

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$17

$30

How much do membership assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for membership assistant in Utah is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.47 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Utah?

The most popular types of Membership jobs in Utah are:

What are popular job titles related to Membership Assistant jobs in Utah?

For Membership Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Utah look for?

The top searched job categories for Membership Assistant jobs in Utah are:

What cities in Utah are hiring for Membership Assistant jobs?

Cities in Utah with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,026 per year, or $17.8 per hour.

Title Membership Assistant | Part-Time | University of Utah (Ken Garff University Club)

Oak View Group

Salt Lake City, UT • On-site

$12 - $15/hr

Part-time

Retirement

Posted 6 days ago

Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

19th of 37 rated event venues

Job description

Membership Assistant | Part-Time | University of Utah (Ken Garff University Club)
Location US-UT-Salt Lake City
Job Post Information* : Posted Date 7 days ago(8/27/2026 4:06 PM)
Job ID 2026-34399
Category Customer Service / Support
Type Regular Part-Time
Location : Location US-UT-Salt Lake City
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 84112
Location : Address 451 South 1400 East
Job Post Information* : Post End Date 11/27/2026
Overview

The Membership Assistant supports the Member Experience team with daily administrative and member service needs. This position is located at the entrance to the Club and serves as one of the first points of contact for members and guests. The Membership Assistant is responsible for assisting with data entry, reservations, member inquiries, account support, and general administrative tasks while providing friendly, professional, and attentive service. The ideal candidate is organized, personable, detail-oriented, and comfortable interacting with members in a fast-paced hospitality environment.

This role pays an hourly rate of $12.00 - $15.00 per hour plus other benefits as applicable for this position. Please note: Including your share of service charges, your hourly earnings will typically exceed the minimum wage, but you are always guaranteed hourly earnings of at least the minimum wage in accordance with applicable law.


Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
 
This position will remain open until November 27, 2026.
Responsibilities
  • Welcome and assist members and guests upon arrival.
  • Provide a warm, professional, and welcoming experience at the Club entrance.
  • Assist with member reservations, inquiries, and account-related requests.
  • Maintain accurate member information and complete data entry in Club systems.
  • Answer phone calls and direct questions to the appropriate team member.
  • Assist the Membership team with administrative tasks and daily operations.
  • Communicate Club information, policies, and upcoming events to members.
  • Maintain confidentiality and accuracy when handling member information.
  • Work closely with other Club departments to provide a seamless member experience.
  • Assist in Member Event setup and execution.
  • Perform other duties as assigned.
Qualifications
  • High School Diploma or GED.
  • 1-2 years of experience in a related field.
  • Proficiency in Microsoft Office Suite. 
  • Strong organizational skills with attention to detail. 
  • Excellent interpersonal and communication skills. 
  • Must have a proactive, team-oriented attitude and be a team player.
  • Must be able to multitask effectively. 
  • Ability to move furniture in membership event spaces pre- and post-event.
  • Ability to work nights, weekends and holidays as needed to support Member Events.
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About Oak View Group

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Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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