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Membership Assistant Jobs in Arizona (NOW HIRING)

Life Time, Inc.

Membership Concierge III-PT

Peoria, AZ · On-site

$14.25 - $18.50/hr

In this role, you will actively promote Life Time to prospective members, assist with the buying ... Completion of Membership Sales Certification within 60 days of hire * Completion of Retention ...

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How much do membership assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for membership assistant in Arizona is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.95 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Arizona?

The most popular types of Membership jobs in Arizona are:

What are popular job titles related to Membership Assistant jobs in Arizona?

For Membership Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Arizona look for?

The top searched job categories for Membership Assistant jobs in Arizona are:

What cities in Arizona are hiring for Membership Assistant jobs?

Cities in Arizona with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,901 per year, or $18.2 per hour.

Membership Engagement Manager

The Global Ambassador Hotel

Phoenix, AZ • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Why The Global Ambassador
  • Competitive compensation

  • Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more

  • Paid time off eligibility for those working 32+ hours per week

  • A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are
Hospitality refined for a global mindset.
The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.
What You'll Do
  • Serve as a member primary point of contact in evening hours.

  • Serve as on-call weekend/evening manager to coordinators as needed.

  • Be highly visible on property during major events and premier local events.

  • Serve as a mentor and leader to membership coordinators.

  • Manage the member's text line and respond to members in a timely manner.

  • Make spa, fitness, dining and hotel reservations for members.

  • Work alongside dining team to ensure a seamless on-property experience as well as provide table touches during all member dining experiences.

  • Secure last-minute lobby bar tables and reservations for members.

  • Attend restaurant pre-shifts and ensure all member tables are ready and sat in a timely manner.

  • Maintain notes of member table preferences and accommodate as best as possible.

  • Build strong, trusted relationships across all departments.

  • Build relationships with restaurants in the area to offer special access and dining reservations for members as well as access to exclusive events while ensuring a seamless experience.

  • Work with the Director of Security to uphold standard operating procedures and security protocols for members and arrange discreet access when necessary.

  • Provide monthly engagement report to Director of Membership detailing monthly member reservations and text message engagement.

  • Monitor reviews and shift notes to review member experiences.

  • Maintain daily detailed notes in the Member Resource Center and provide weekend member shift reports.

  • Maintain continuous intel on members' experiences to ensure recovery situations are limited and if required that they are executed at a high level.

  • Attend all home football games serving as main member liaison at Morgan Athletic Club and send game-day communication.

  • Keep detailed records of member preferences, taking note of any interaction that may be important, ensuring properly communicated with membership team and tracked in Peoplevine, Opera and OpenTable.

  • Maintain and manage member complimentary cabana and hotel tracking.

  • Continually evolve the engagement program to create WOW moments and unexpected special touches throughout the member experience.

  • Perform pre-arrival preparation by collecting member preferences, arrival time and identifying the purpose of member's stay to curate a one-of-a-kind experience.

  • Plan, coordinate and create a customized itinerary to include member's stay information, restaurant reservations, and spa appointments.

  • Conduct personal research to better understand member preferences to assist in personalizing their stay.

  • Note all appropriate billing, contact information, discounts, and special requests in room reservation notes.

  • Communicate member engagement details on property, acting as a liaison among all departments.

  • Coordinate the placement of amenities, and personalized notes while tracking appropriately.

  • Assist with membership administrative duties and event coordination as needed.

  • Ensure all on-property member celebrations (ie: anniversaries and birthdays) are celebrated in a personalized and unique way as well as send all celebration cards.

  • Manage member lost and found to ensure follow-up is ongoing in locating lost items.

  • Assist with other tasks as directed by Director of Membership

Qualifications
  • 3+ years of experience in a luxury hotel servicing VIP clientele

  • Excellent communication and client service skills

  • Strong organizational and multitasking abilities

  • Proficiency with MS Office

  • Knowledge of Opera, Book4Time and OpenTable is a plus

  • Ability to work flexible schedule based on member needs including nights, weekends and holidays.

  • Refined verbal and written communication skills

  • Highly proficient in computer knowledge with an ability to quickly learn new technologies

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Apply