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Membership Assistant Manager Jobs in Raleigh, NC

RPM Living

Assistant Community Manager

Raleigh, NC · On-site

$18.50 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Durham, NC · On-site

$18.25 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Durham, NC

$18.25 - $22.25/hr

The Assistant Community Manager greets prospects, processes applications, manages leases and ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Durham, NC · On-site

$18.25 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Raleigh, NC · On-site

$18.50 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Raleigh, NC · On-site

$18.50 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Raleigh, NC · On-site

$18.50 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Durham, NC · On-site

$18.25 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Raleigh, NC · On-site

$18.50 - $22.25/hr

The Assistant Community Manager greets prospects, processes applications, manages leases and ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

RPM Living

Assistant Community Manager

Durham, NC · On-site

$18.25 - $22.25/hr

Position Summary The Assistant Community Manager greets prospects, processes applications, manages ... Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel ...

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All JobsMembership JobsMembership Assistant Manager JobsMembership Assistant Manager Jobs in Raleigh, NC

Membership Assistant Manager information

What does a membership assistant manager do?

A Membership Assistant Manager helps oversee the membership operations within an organization, such as a gym, club, or association. Their responsibilities often include assisting with member recruitment and retention, supporting customer service, processing memberships, and supervising membership staff. They work closely with the Membership Manager to ensure that members have a positive experience and that administrative processes run smoothly. This role may also involve organizing events, handling member inquiries, and maintaining accurate records.

What skills and qualifications are needed to be a membership assistant manager?

To excel as a Membership Assistant Manager, you need strong organizational, customer service, and sales abilities, often supported by experience in membership-based organizations or retail environments. Familiarity with membership management software, CRM systems, and point-of-sale platforms is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build rapport with members and support team effectiveness. These competencies ensure efficient membership operations, high member satisfaction, and successful growth of the membership base.

How does a membership assistant manager collaborate with other departments to enhance member satisfaction?

As a Membership Assistant Manager, close collaboration with departments like marketing, customer service, and operations is essential to ensure a seamless experience for members. You may work with marketing to develop outreach campaigns, coordinate with customer service to resolve member concerns, and partner with operations to streamline onboarding processes. Regular cross-departmental meetings and open communication channels help identify and address potential issues, ultimately boosting overall member satisfaction. This collaborative environment not only supports members but also fosters your professional growth and network within the organization.

What is the difference between Membership Assistant Manager vs Membership Coordinator?

AspectMembership Assistant ManagerMembership Coordinator
ResponsibilitiesOversees membership processes, manages staff, develops retention strategiesAssists with membership enrollment, handles inquiries, supports outreach activities
Required CredentialsHigh school diploma or equivalent; experience in membership managementHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, leadership role within membership departmentOffice or event settings, support role in membership services
Industry UsageCommon in associations, clubs, and nonprofitsCommon in similar organizations, often as entry-level or support role

The Membership Assistant Manager typically holds a leadership role, overseeing membership operations and staff, requiring more experience and responsibilities. The Membership Coordinator focuses on supporting membership activities, handling inquiries, and assisting with outreach. Both roles are vital in membership-driven organizations but differ mainly in scope and level of responsibility.

What is the role of a membership assistant manager?

A membership assistant manager oversees member services, manages membership records, and supports membership recruitment and retention efforts. They often coordinate with staff, handle member inquiries, and may use management software to track memberships and related data.
Membership Assistant Manager jobs near you

ASSISTANT SPA MANAGER - APEX

Apex, NC • On-site

Hand & Stone - 1431 Kelly Rd - Apex, NC
See more jobs at Hand & Stone - 1431 Kelly Rd - Apex, NCexternal

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand & Stone Massage and Facial Spa – APEX (1431 Kelly Rd, Apex, NC 27502) is seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.
Drive Sales Performance
  • Achieve and exceed membership, retail, gift card, and service sales goals
  • Actively coach the team on conversion and sales behaviors
  • Promote services, upgrades, and current offers with confidence and consistency
  • Support strong performance in call handling and booking conversion
Lead the Front Desk
  • Own daily front desk operations, guest flow, and overall performance
  • Lead, coach, and support the front desk team to consistently meet sales and service goals
  • Drive accountability around membership conversion, booking efficiency, and guest experience
  • Ensure a high standard of execution across all client interactions
Support the Spa Leadership Team
  • Assist the General Manager with daily operational execution
  • Train, onboard, and develop new and existing front desk team members
  • Support reporting, cash handling, and front desk systems
  • Step in as a key leader to maintain consistency and momentum in daily operations
What We’re Looking For
  • 1–3 years of leadership experience preferred
  • Strong background in sales, customer service, or performance-driven environments
  • Proven ability to lead, coach, or influence a team
  • Strong communication and interpersonal skills
  • High level of accountability and a solutions-oriented mindset
  • Comfortable in a fast-paced, goal-driven environment
  • Flexible availability including nights, weekends, and holidays
  • Experience with booking systems (Zenoti or similar) a plus
What’s in it for You
  • Medical, Vision, Dental, Life Insurance
  • 401K with 5% company match
  • Paid Time Off
  • Service & product discounts
  • Strong support system and people-first culture
  • Growth opportunities within a multi-unit organization
Compensation Package
We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Who We Are
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first.
We can’t wait to meet you!