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Membership Assistant Manager Jobs in Raleigh, NC

Workout Anytime - Wilkins

Assistant Manager

Raleigh, NC · On-site

$34K - $50K/yr

We are now hiring assistant managers to work in our new and existing clubs in one of the fastest ... Ability to consistently generate new club memberships by contacting leads generated through ...

Workout Anytime

Assistant Manager

Raleigh, NC · On-site

$34K - $50K/yr

We are now hiring assistant managers to work in our new and existing clubs in one of the fastest ... Ability to consistently generate new club memberships by contacting leads generated through ...

Workout Anytime

Assistant Manager

Rolesville, NC · On-site

$2.0K - $4.0K/mo

Wellness resources Now Hiring Assistant Manager! Workout Anytime - Wilkins We are now hiring an ... Ability to consistently generate new club memberships by contacting leads generated through ...

Dominium

Assistant Manager - Magnolia Pointe

Durham, NC · On-site

$17.25 - $20.75/hr

As an Assistant Manager, you will be responsible for supporting the Community Manager with the ... membership or activity in local commission, veteran status, military status, age, genetic ...

Planet Fitness

Assistant Manager

Durham, NC · On-site

$14.50/hr

As an Assistant Manager, you will lead the successful day-to-day operations at our Durham club, but ... Planet Fitness Membership! Compensación: $14.50 per hour Somos un empleador con igualdad de ...

Panda Restaurant Group

Assistant Manager

Selma, NC

What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single ... Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your ...

Panda Restaurant Group

Assistant Manager

Apex, NC

What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single ... Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your ...

BarkSuds

Dog salon Manager

Cary, NC · On-site

$15/hr

Free food & snacks * Free uniforms Barksuds Cary Dog Salon asssitant manager (**You must have ... Confirming Barksuds memberships each day are active. * Making sure vaccination records are up to ...

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Membership Assistant Manager information

What does a membership assistant manager do?

A Membership Assistant Manager helps oversee the membership operations within an organization, such as a gym, club, or association. Their responsibilities often include assisting with member recruitment and retention, supporting customer service, processing memberships, and supervising membership staff. They work closely with the Membership Manager to ensure that members have a positive experience and that administrative processes run smoothly. This role may also involve organizing events, handling member inquiries, and maintaining accurate records.

What skills and qualifications are needed to be a membership assistant manager?

To excel as a Membership Assistant Manager, you need strong organizational, customer service, and sales abilities, often supported by experience in membership-based organizations or retail environments. Familiarity with membership management software, CRM systems, and point-of-sale platforms is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build rapport with members and support team effectiveness. These competencies ensure efficient membership operations, high member satisfaction, and successful growth of the membership base.

How does a membership assistant manager collaborate with other departments to enhance member satisfaction?

As a Membership Assistant Manager, close collaboration with departments like marketing, customer service, and operations is essential to ensure a seamless experience for members. You may work with marketing to develop outreach campaigns, coordinate with customer service to resolve member concerns, and partner with operations to streamline onboarding processes. Regular cross-departmental meetings and open communication channels help identify and address potential issues, ultimately boosting overall member satisfaction. This collaborative environment not only supports members but also fosters your professional growth and network within the organization.

What is the difference between Membership Assistant Manager vs Membership Coordinator?

AspectMembership Assistant ManagerMembership Coordinator
ResponsibilitiesOversees membership processes, manages staff, develops retention strategiesAssists with membership enrollment, handles inquiries, supports outreach activities
Required CredentialsHigh school diploma or equivalent; experience in membership managementHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, leadership role within membership departmentOffice or event settings, support role in membership services
Industry UsageCommon in associations, clubs, and nonprofitsCommon in similar organizations, often as entry-level or support role

The Membership Assistant Manager typically holds a leadership role, overseeing membership operations and staff, requiring more experience and responsibilities. The Membership Coordinator focuses on supporting membership activities, handling inquiries, and assisting with outreach. Both roles are vital in membership-driven organizations but differ mainly in scope and level of responsibility.

What is the role of a membership assistant manager?

A membership assistant manager oversees member services, manages membership records, and supports membership recruitment and retention efforts. They often coordinate with staff, handle member inquiries, and may use management software to track memberships and related data.
Membership Assistant Manager jobs near you

Assistant Manager

Raleigh, NC • On-site

Workout Anytime - Wilkins
See more jobs at Workout Anytime - Wilkinsexternal

$34K - $50K/yr

Full-time

Re-posted 3 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Profit sharing
  • Training & development
  • Wellness resources

Now Hiring Assistant Manager! 
We are now hiring assistant managers to work in our new and existing clubs in one of the fastest-growing fitness franchises that is genuinely about changing lives with passion, Workout Anytime!
We are searching for Assistant Manager candidates that understand and are passionate about helping members and potential members explore and find the best wellness features that will benefit them in their health and wellness journey.  Most importantly, having the desire and skillset to lead other team members to effectively execute these skillets while helping the club reach its revenue goals.
**Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities**
Candidate Requirements: 
  • Ability to consistently generate new club memberships by contacting leads generated through marketing activities, generating referral leads from the current membership base, and engaging club tours for walk-ins.
  • Ability to quickly identify potential members’ needs and use solution-selling techniques to build value in our club’s amenities and services to the member and close the sale.
  • Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
  • Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
  • Ability to work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
  • Ability to train others to excel in membership sales and referrals
  • Ability to manage and coach others
  • Proficiency in computer skills, including word, excel, outlook, and PowerPoint
 
Responsibilities:
  • Member referrals, marketing, and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
  • Convert at least 70% of incoming telephone inquiries to appointments for club tours.
  • Enroll at least 90% of all touring prospects.
  • Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
  • Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
  • Ensure the club is maintained immaculately.
  • Oversee the retention strategy and systems.
  • Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.