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Member Success Manager Jobs in Trinity, NC (NOW HIRING)

Panera Bread

Team Member

Greensboro, NC · On-site

$9 - $12/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Winston Salem, NC · On-site

$9 - $12/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

4980 Panera Bread Wendover

Team Member

Greensboro, NC · On-site

$9 - $13/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Greensboro, NC · On-site

$9 - $12/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Salisbury, NC · On-site

$9 - $12/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Greensboro, NC · On-site

$9 - $13/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Winston Salem, NC · On-site

$9 - $12/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Clemmons, NC · On-site

$9 - $14/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

Panera Bread

Team Member

Winston Salem, NC · On-site

$9 - $13/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

4980 Panera Bread Wendover

Team Member

Greensboro, NC

$9 - $13/hr

As a Team Member at Panera, your job is to: * Meet & greet our guests, delivering excellent ... A Path to Success - Most of our retail managers started as hourly associates. Our career path ...

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Showing results 21-40

All JobsMember Success JobsMember Success Manager JobsMember Success Manager Jobs in Trinity, NC

Member Success Manager information

See Trinity, NC salary details

$28.5K

$72.9K

$122.8K

How much do member success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for member success manager in Trinity, NC is $72,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,800.00 per year, depending on experience, location, and employer.

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.

What job categories do people searching Member Success Manager jobs in Trinity, NC look for?

The top searched job categories for Member Success Manager jobs in Trinity, NC are:

What cities near Trinity, NC are hiring for Member Success Manager jobs?

Cities near Trinity, NC with the most Member Success Manager job openings:

Member Success Manager jobs near you
Infographic showing various Member Success Manager job openings in Trinity, NC as of June 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $72,861 per year, or $35 per hour.

Senior Marketing Manager, Lending Growth & Member Relationship Marketing

Allegacy Federal Credit Union

Winston Salem, NC • On-site

Full-time

Re-posted 20 days ago

Allegacy Federal Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Make growth personal for North Carolina.
At Allegacy Financial®, we believe growth is meaningful when it's personal. We help North Carolinians achieve important milestones-from purchasing a vehicle and buying a home to consolidating debt, building credit, and preparing for what's next. Our success is built on trusted relationships, local expertise, and a commitment to helping people thrive.
We're seeking a strategic, growth-minded marketer to lead lending growth and member relationship marketing across Allegacy Financial. This is a highly visible role that blends acquisition, portfolio growth, member engagement, and cross-sell strategy to drive meaningful business outcomes.
This role is ideal for someone who understands lending, loves uncovering growth opportunities, and is energized by building strategies rather than simply executing requests. You'll work across consumer lending, mortgage, home equity, credit cards, and other lending solutions while helping deepen relationships with existing members throughout their financial journey.
The Opportunity
As Senior Marketing Manager, Lending Growth & Member Relationship Marketing, you will develop and lead marketing strategies that drive loan growth, deepen member relationships, and increase product adoption across the member lifecycle.
You will partner closely with Product, Lending, Retail Banking, Finance, Analytics, Digital, and Operations leaders to identify growth opportunities, optimize member engagement, and prioritize initiatives that support Allegacy's strategic objectives.
This role owns the growth strategy, audience strategy, campaign planning, and performance management for lending products and relationship expansion efforts. You'll collaborate closely with marketing peers who execute integrated campaigns across paid media, email, digital channels, content, social media, branch marketing, and member communications.
What You'll Do
Lending Growth Strategy
  • Develop annual and quarterly marketing strategies that support consumer loan growth across key lending portfolios.
  • Partner with Lending, Product, Finance, and Analytics teams to identify growth opportunities, portfolio priorities, and member needs.
  • Create strategies that drive acquisition of new borrowers and increased lending engagement among existing members.
  • Monitor market trends, competitor activity, rate environments, and consumer behavior to inform growth recommendations.
  • Develop go-to-market strategies for lending products, promotions, and strategic initiatives.

Member Relationship Growth & Cross-Sell Strategy
  • Lead marketing efforts designed to deepen member relationships across multiple products and services.
  • Identify opportunities to increase product adoption, engagement, and lifetime member value.
  • Develop lifecycle marketing strategies that help members progress through key financial milestones.
  • Partner with analytics teams to identify member segments, behaviors, and triggers that support personalized growth opportunities.
  • Create strategies that strengthen retention, loyalty, and long-term member relationships.

Integrated Campaign Leadership
  • Lead development of integrated marketing campaigns supporting lending growth and relationship expansion.
  • Build campaign briefs, audience strategies, positioning, messaging frameworks, and measurement plans.
  • Collaborate with channel marketing teams responsible for campaign execution across digital, paid media, email, website, branch, social, content, and direct channels.
  • Ensure campaigns are aligned to business priorities, member needs, and regulatory requirements.
  • Continuously optimize campaign performance through testing, learning, and insights.

Data, Insights & Performance
  • Establish KPIs tied to loan growth, funded balances, member acquisition, cross-sell, engagement, and retention.
  • Partner with analytics teams to evaluate campaign effectiveness and identify new growth opportunities.
  • Translate data into actionable recommendations for business and marketing leaders.
  • Present performance insights and strategic recommendations to cross-functional stakeholders and senior leadership.

Cross-Functional Leadership
  • Serve as a strategic marketing partner to Lending, Retail Banking, Product Management, Finance, Analytics, and Digital teams.
  • Help prioritize growth opportunities across the lending and member relationship portfolio.
  • Influence business decisions through data, insights, and strategic thinking.
  • Foster strong partnerships that align marketing initiatives with organizational goals.

Requirements
Required Qualifications
  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • 7+ years of progressive marketing experience.
  • 5+ years developing growth, product marketing, lifecycle marketing, or acquisition strategies.
  • Financial services, banking, credit union, mortgage, consumer lending, or fintech experience required.
  • Proven success driving measurable growth through integrated marketing campaigns.
  • Strong understanding of consumer lending products, including mortgages, home equity, auto loans, credit cards, and personal loans.
  • Experience using member or customer data to develop targeted growth strategies.
  • Strong analytical, communication, and stakeholder management skills.

Preferred Qualifications
  • Experience within a credit union or regional financial institution.
  • Experience with CRM, marketing automation, lifecycle marketing, and customer segmentation.
  • Familiarity with lending portfolio management and consumer lending economics.
  • MBA or advanced degree.

The Type of Person Who Thrives Here
You may be a great fit if you:
  • See growth opportunities others miss.
  • Enjoy connecting business strategy, member needs, and marketing execution.
  • Understand that lending growth is about helping people achieve meaningful goals-not simply generating applications.
  • Are energized by building plans, influencing stakeholders, and driving outcomes.
  • Use data to tell stories and guide decisions.
  • Balance strategic thinking with strong execution instincts.
  • Bring curiosity, accountability, and initiative to every challenge.
  • Are comfortable leading through influence rather than direct authority.

Why This Role Matters
Every loan represents something bigger than a transaction. It might be a family's first home, a reliable vehicle for work, a fresh start through debt consolidation, or a way to build stronger financial footing.
In this role, you'll help more North Carolinians access the solutions, guidance, and support they need to move forward with confidence. You'll play a critical role in helping Allegacy Financial fulfill its purpose of building lifelong relationships that help North Carolinians thrive.
Senior Marketing Manager, Lending Growth & Member Relationship Marketing
Primary Focus
  • Consumer lending growth
  • Mortgage, auto, credit card, home equity, personal loans
  • Cross-sell and relationship expansion
  • Member lifecycle marketing
  • Retention and member value growth

What Allegacy Federal Credit Union employees say

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