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Member Services Representative Two Jobs in Colorado

Planet Fitness

Member Services Representative

Loveland, CO · On-site

$15.16/hr

... over 2,000 locations! Who You Are: All of our Team Members at Planet Fitness share one thing in ... Job Summary The Member Services Representative will be responsible for providing a superior level ...

Planet Fitness

Member Services Representative

Loveland, CO · On-site

$15.16/hr

... over 2,000 locations! Who You Are: All of our Team Members at Planet Fitness share one thing in ... Job Summary The Member Services Representative will be responsible for providing a superior level ...

Crunch Fitness

Member Services Representative

Denver, CO · On-site

$15/hr

Wellness resources Member Service Representative | Fit Fusion Overview The Member Services Representative (MSR) plays a key role throughout the life of the club. During pre-opening they contribute to ...

Crunch Fitness

Member Services Representative

Denver, CO · On-site

$15/hr

Wellness resources Member Service Representative | Fit Fusion Overview The Member Services Representative (MSR) plays a key role throughout the life of the club. During pre-opening they contribute to ...

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All JobsMember Services Representative Two JobsMember Services Representative Two Jobs in Colorado

Member Services Representative Two information

What is the difference between Member Services Representative Two vs Member Services Representative One?

AspectMember Services Representative TwoMember Services Representative One
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma or equivalent
Work EnvironmentCustomer service in call centers, offices, or remote settingsCustomer service in similar environments, often entry-level
Employer & Industry UsageCommon in healthcare, insurance, and financial servicesSimilar industries, often as entry-level roles
Search & Comparison IntentLooking for roles with increased responsibilities or experienceEntry-level or initial member service roles

The Member Services Representative Two typically requires more experience or certifications than the Member Services Representative One. It involves handling more complex member inquiries and providing higher-level support within customer service environments in industries like healthcare and insurance. The role is suited for those seeking advancement from entry-level positions.

What is a member services representative two?

A Member Services Representative Two is a customer service professional responsible for assisting members with inquiries, account management, and resolving issues. This role typically requires strong communication skills, familiarity with customer management systems, and may involve handling complex or escalated cases within a team environment.

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Member Services Representative Two jobs near you

Member Services Representative

Colorado Springs, CO • On-site

Crunch Fitness - Fit Fusion LLC
Fitness and Sports Centers • 1 - 5K employees

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

43rd of 63 rated gym and leisure clubs

People enjoy working here

Recommended by students

Respectful managers

Learn more about Crunch Fitness - Fit Fusion LLCexternal

$15/hr

Full-time

Re-posted 27 days ago

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Member Service Representative| Fit Fusion
Overview
The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.
Responsibilities
  • Greets all members & guests with a focus on member engagement and retention.
  • Assists with membership, retail and tanning product sales.
  • Promotes membership privileges including tanning, group fitness, small group training and childcare.
  • Delivers on new member enrollment expectations.
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests,
  • Facilitates all member requests or forwards to a manager.
  • Maintains a professional and courteous disposition.
  • Is an expert in all club facility, services, programs and schedules/hours of operation.
  • Maintains a clean and organized work area,
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
  • Performs opening and closing checklist and duties.

Requirements
  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)

Physical Requirements
  • Must be able to lift or move up to 50lb.
  • Physical effort required for daily duties include prolonged standing and walking.

Reporting Structure
  • Reports directly to the General Manager and Assistant General Manager.

Compensation: $15.00 per hour
Crunch Fitness logo

About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

View All Crunch Fitness Jobs

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

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