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Member Services Manager Jobs in Bothell, WA (NOW HIRING)

Kitsap 911

Technology Services Manager

Bremerton, WA · On-site

$158K - $214K/yr

The Technology Services Manager develops and reviews the recommended annual Kitsap 911 technology budget, and is a key member of the Kitsap 911 Management team, including duties such as identifying ...

Hoamco

Member Services Assistant

Redmond, WA · On-site

$20.82/hr

Member Services Assistant - Trilogy at Redmond Ridge (Redmond, WA) The Trilogy Cascade Club is an ... Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community ...

Floor & Décor

Pro Services Manager

Seattle, WA · On-site

$26 - $50.60/hr

... Services Manager. Review pertinent Pro customer satisfaction results to understand customers ... Ability to be an effective team member and handle project assignments responsibly * Must possess ...

New

Pwc

International Tax Services - Manager

Seattle, WA · On-site

$99K - $266K/yr

Industry/Sector Not Applicable Specialism International Tax Services Management Level Manager ... Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this ...

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Showing results 21-40

All JobsMember Services JobsMember Services Manager JobsMember Services Manager Jobs in Bothell, WA

Member Services Manager information

See Bothell, WA salary details

$28.3K

$65.5K

$102K

How much do member services manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for member services manager in Bothell, WA is $65,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a member services manager?

A member services manager oversees the delivery of services to members of an organization, such as a club, association, or healthcare facility. They handle member inquiries, resolve issues, and ensure member satisfaction, often using customer relationship management (CRM) tools. Strong communication, leadership skills, and knowledge of the organization's offerings are essential for this role.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.
What job categories do people searching Member Services Manager jobs in Bothell, WA look for? The top searched job categories for Member Services Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Member Services Manager jobs? Cities near Bothell, WA with the most Member Services Manager job openings:
Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,476 per year, or $31.5 per hour.

Member Services Representative

KlickWay Athletics

Renton, WA • On-site

Part-time

Re-posted 28 days ago

Job description

Salary: $17-$22

If you're ready to join a team where your work truly matters and be part of something bigger, apply today! Let's grow, succeed, and transform lives together.

Mission Statement:

Our mission is to empower individuals to unlock their full potential through personalized, result-driven fitness programs, comprehensive support, and an unwavering commitment to creating a welcoming and inspiring environment for all.

Vision:
Our vision is to become a leading fitness brand renowned for transforming lives by delivering unparalleled results, fostering strong community connections, and redefining the standards of excellence in the fitness industry.

Passionate about fitness? Self-starter? Great at customer service? Looking to grow with a company? Let's talk!

We're excited about you because you:

  • Are authentic, sincere, and open-minded
  • Self-motivated and eager to learn
  • Have a genuine interest in helping others
  • Strive to excel, exceed goals, and embrace growth opportunities

Travel Requirement:

  • Minimal travel for training and lead generation

Key Responsibilities:

  • Greet and Welcome Members: Warmly greet members, create a friendly atmosphere, and develop first-name relationships. Verify check-ins and resolve issues.
  • New Membership Tours and Sign-ups: Conduct tours, assist with enrollment, and explain membership options.
  • Lead Generation/Sales: Understand the services and products we offer in-depth, stay curious, and discover when members need our help in transforming their health and wellness journey.
  • Equipment Cleaning: Regularly sanitize and organize equipment.
  • Facility Maintenance: Ensure a clean, safe environment; put away weights and monitor/report maintenance issues.
  • Customer Service: Respond to inquiries, address concerns, and exceed member expectations.
  • Answering Calls and Message Handling: Handle calls professionally and redirect or take accurate messages.
  • Collaboration and Communication: Maintain effective communication with management and staff.
  • Mail and Package Handling: Receive and distribute mail and packages, ensuring proper tracking.
  • Other Duties: Perform additional tasks as directed by management.

Qualifications:

  • High School Diploma or Equivalent
  • Excellent customer service and communication skills
  • Basic retail sales knowledge
  • Functional computer skills
  • Ability to multi-task efficiently
  • Flexible schedule, including holidays and weekends
  • Ability to lift 45lbs and stand for extended periods
  • Team player who upholds KlickWay Athletics' values and policies
  • Customer service: 2 years (Preferred)

Expected hours: 20 40 per week

Shift:

  • 8-hour shift
  • Day shift
  • Evening shift
  • Morning shift