ZipRecruiter

Log In

1

Member Services Associate Jobs in El Segundo, CA

UFC Gym

Member Services Representative

Alhambra, CA · On-site

$16 - $25/hr

The Member Services Representative must be highly organized, professional and proactive; a team ... preferred · Associate's or Bachelor's Degree preferred 4) Physical Requirements: · While ...

UFC Gym

Member Services Representative

Alhambra, CA · On-site +1

$16 - $25/hr

The Member Services Representative must be highly organized, professional and proactive; a team ... Associate's or Bachelor's Degree preferred 4) Physical Requirements: • While performing the ...

StretchLab Hollywood

Be Seen First

Front Desk Sales Associate

Hollywood, CA · On-site

$18.42 - $25/hr

Front Desk / Member Services Associate StretchLab Hollywood About the Role You are the first point of contact for every member and guest at our Hollywood studio. Your job is simple: create a great ...

PMP Management

Resident Services Associate

Los Angeles, CA · On-site

$22 - $24/hr

The Residential Services Support Associate provides additional support during our busy afternoon ... member. * Support Front of House and package operations during peak afternoon hours. * Assist with ...

New

StretchLab Hollywood

Be Seen First

Front Desk Sales Associate

Hollywood, CA · On-site

$18.42 - $25/hr

Front Desk / Member Services Associate StretchLab Hollywood About the Role You are the first point of contact for every member and guest at our Hollywood studio. Your job is simple: create a great ...

Hire Talent

Patient Services Associate

Long Beach, CA · On-site

$18 - $22.50/hr

Patient Service Associate MEDNAX has grown from a single medical practice to a trusted health ... Works as a team member to facilitate patient care and optimize the revenue. Qualifications * High ...

Topgolf

Golf Services Associate

El Segundo, CA · On-site

$16.75 - $22.25/hr

View team member benefits here. ADA The above statements cover what are generally believed to be ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...

Intuit

Retail Services Associate

Los Angeles, CA

$28.03 - $32/hr

Provide critical feedback that directly shapes the employee and customer experience as a key member ... Experience in a hospitality, retail service, or guest-relations environment preferred Role ...

Intuit

Retail Services Associate

Los Angeles, CA

$17/hr

Provide critical feedback that directly shapes the employee and customer experience as a key member ... Experience in a hospitality, retail service, or guest-relations environment preferred Role ...

Rubio's Coastal Grill

Guest Service Associate

El Segundo, CA · On-site

$15.75 - $19.25/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily ... Support new team member training and follow company policies Qualifications * Restaurant or retail ...

Rubio's Coastal Grill

Guest Service Associate (GSA)

Downey, CA · On-site

$15.25 - $18.50/hr

Guest Service Associate Job Summary: As a Guest Service Associate, you'll interact with guests and ... Support new team member training and follow company policies Qualifications: * Restaurant or retail ...

next page

Showing results 1-20

All JobsMember Services Associate JobsMember Services Associate Jobs in El Segundo, CA

Member Services Associate information

See El Segundo, CA salary details

$10

$23

$43

How much do member services associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for member services associate in El Segundo, CA is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

What cities near El Segundo, CA are hiring for Member Services Associate jobs?

Cities near El Segundo, CA with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in El Segundo, CA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,634 per year, or $23.9 per hour.

Member Services Representative

UFC Gym

Alhambra, CA • On-site

$16 - $25/hr

Full-time

Re-posted yesterday

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

GENERAL SUMMARY: The Member Services Representative must be highly organized, professional and proactive; a team-player who learns quickly, is extremely detail-oriented and who works effectively with minimal supervision and is responsible for the day-to-day management of our dues growth for all signature clubs. 
 
ESSENTIAL DUTIES & RESPONSIBILITIES:

·        While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
·        Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.
·        Maintains up-to-date customer contact information in the collections systems.
·        May be required to support other queues to facilitate teamwork in the department.
·        Escalates and assists other team members with calls as needed.
·        Serves as a resource/subject matter expert and may provide training to fellow team members.
·        May be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work. 
·        Review the Month to Date (MTD) sent by the clubs for accuracy.
·        Daily review of ABC on prior day dues collections and all club entries.  Review entries for notes, club errors and evergreen invoices.
·        Process all refunds from ABC and Point of Sale (POS).  Research all refunds from the clubs for accuracy.
·        Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
·        Works as the liaison between ABC and the Club Operations Managers.
·        Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs. 
 
ORGANIZATION RELATIONSHIPS: The Member Services Representative will report to the Vice President of Operations working with all employees within that department.
 
REQUIRED QUALIFICATIONS:

1) Knowledge, skills & abilities:
·        Proficient in Microsoft Office Suite
·        Advanced phone and communication skills 
·        Strong time management skills, with the ability to manage multiple assignments 
·        Excellent follow-through and detailed documentation skills
·        Attention to detail and ability to multi-task and meet deadlines without supervision
·        Strong problem solving, research and resolution, and data analysis skills
·        Adhere to meal and rest break periods and must clock in and out for all shift times
 
 
2)  Minimum certifications/educational level:
·        High School graduate or GED required
·        4-year college degree preferred 
 
3)  Minimum experience:
·        1-4 years of administrative experience
·        Proficiency in Microsoft Office
·        Previous experience in collection dues is preferred 
·        Associate’s or Bachelor’s Degree preferred
 
4)  Physical Requirements:
·        While performing the duties of this job, the employee is regularly required to sit or stand for up to 8 hours. The employee occasionally sits, walks, kneels and reaches with hands and arms.
·        Occasionally required to lift and/or move up to 10 lbs 
 
 
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.  The order in which duties and responsibilities are listed is not significant.
 

This position is temporarily remote.

What UFC Gym employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom