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Member Services Associate Jobs in California (NOW HIRING)

SYUFY GROUP

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

SYUFY GROUP

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

Villa Sport

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

Villa Sport

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

Villa Sport

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

Villa Sport

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

SYUFY GROUP

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

SYUFY GROUP

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in California

Member Services Associate information

See California salary details

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$22

$40

How much do member services associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for member services associate in California is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
What are the most commonly searched types of Member Services jobs in California? The most popular types of Member Services jobs in California are:
What cities in California are hiring for Member Services Associate jobs? Cities in California with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,988 per year, or $22.1 per hour.

Member Services Associate

Tiburon Peninsula Club

Tiburon, CA

$18/hr

Part-time

Posted 24 days ago

Job description

Member Services Associate (Part-Time)Join the Team at Tiburon Peninsula Club

The Tiburon Peninsula Club (TPC) is Southern Marin's premier Sports amp; Social Club—a vibrant gathering place where families, friends, and neighbors come together to stay active, connect, and create lasting memories.

From tennis and aquatics to fitness, wellness, youth programming, and social events, TPC offers something for every member of the family. Our Member Services team plays a vital role in creating the warm, welcoming experience our members have come to expect.

If you enjoy helping people, thrive in a fast-paced environment, and love being part of a positive team, we'd love to meet you.

Position Overview

As a Member Services Associate, you'll be one of the first people members and guests interact with each day. You'll help create exceptional experiences by providing outstanding customer service, assisting with reservations and registrations, answering questions, and ensuring smooth day-to-day operations at the Club.

Responsibilities
  • Welcome members and guests at either the Front Desk or Lower Court Desk.
  • Manage online, phone, and in-person reservations.
  • Assist members with program and event registrations.
  • Process purchases for snacks, beverages, merchandise, and guest fees.
  • Stay informed on Club policies, procedures, and upcoming events, and communicate information accurately to members.
  • Answer questions and resolve concerns with professionalism and a friendly attitude.
  • Follow Club health and illness guidelines.
  • Assist with administrative projects and daily operational tasks as needed.
  • Participate in monthly staff meetings and contribute as an engaged member of the TPC team.
Qualifications

We're looking for someone who is:

  • Friendly, outgoing, and enjoys working with people.
  • Organized and able to multitask in a busy environment.
  • Dependable, responsible, and accountable.
  • An excellent communicator with strong interpersonal skills.
  • Comfortable learning new technology and computer systems.
  • Able to lift up to 25 pounds when needed.
  • Able to pass a background check, if required.
Preferred Qualifications
  • At least one year of customer service experience.
  • Weekday, evening, and weekend availability.
  • Experience in hospitality, recreation, retail, or private clubs is a plus.
What We Offer

In addition to working with an incredible team and community, employees enjoy:

  • Complimentary access to TPC's Fitness Center
  • Access to the Pools, Tennis Courts, Locker Rooms, and Café
  • Employee discounts on food, beverages, and merchandise
  • A fun, supportive, team-oriented work environment

Job Type: Part-Time

Pay: Starting at $18.00 per hour

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