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Member Services Associate Jobs in California (NOW HIRING)

VillaSport

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

Member Services Associate Pleasanton, CA 94588 Overview Salary Range $16.90 - $17.75 Hourly Travel Percentage None Category Hospitality - Hotel Description Villa Sport offers exciting and fulfilling ...

VillaSport

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

Member Services Associate Roseville, CA 95678 Overview Salary Range $16.90 - $18.60 Hourly Travel Percentage None Category Hospitality - Hotel Description Villa Sport offers exciting and fulfilling ...

SYUFY GROUP

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

SYUFY GROUP

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

Villa Sport

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

SYUFY GROUP

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

Villa Sport

Member Services Associate

Pleasanton, CA · On-site

$16.90 - $17.75/hr

  • Retirement

The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure. COMPENSATION AND BENEFITS ...

North Shore Preserve

Member Services Associate

La Quinta, CA · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Seasonal Member Services Assistant In this role you will assist in the daily operations of Member Services to provide unparalleled experience and service to our members and guests. The Madison Club ...

Discovery Land Company

Member Services Associate

La Quinta, CA · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role you will assist in the daily operations of Member Services to provide unparalleled experience and service to our members and guests. The Madison Club is open during the winter & spring ...

Discovery Land Company

Member Services Associate

La Quinta, CA · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role you will assist in the daily operations of Member Services to provide unparalleled experience and service to our members and guests. The Madison Club is open during the winter & spring ...

Discovery Land Company

Member Services Associate

La Quinta, CA

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role you will assist in the daily operations of Member Services to provide unparalleled experience and service to our members and guests. The Madison Club is open during the winter & spring ...

SYUFY GROUP

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

SYUFY GROUP

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

Villa Sport

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

Villa Sport

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

SYUFY GROUP

Member Services Associate

Roseville, CA · On-site

$16.90 - $18.60/hr

  • Retirement

In addition to the Member Services department, you may be trained and assigned to one or more of these club areas: * Café * Recovery + Spa (reception) * Housekeeping * Sports * Facilities ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in California

Member Services Associate information

See California salary details

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$40

How much do member services associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for member services associate in California is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.66 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in California?

The most popular types of Member Services jobs in California are:

What cities in California are hiring for Member Services Associate jobs?

Cities in California with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,988 per year, or $22.1 per hour.

Member Services Associate

VillaSport

Pleasanton, CA • On-site

$16.90 - $17.75/hr

Other

Retirement

Re-posted 4 days ago

Job description

Member Services Associate

Pleasanton, CA 94588

Overview

Salary Range $16.90 - $17.75 Hourly Travel Percentage None Category Hospitality - Hotel

Description

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!

POSITION SUMMARY: The purpose of this position is to provide consistent five-star service to members, guests and staff. The Member Services Associate will also provide accurate information regarding all areas of club operations and uphold all Member Services Desk policies and procedure.

COMPENSATION AND BENEFITS INCLUDE:

  • $16.90-$17.75 hourly based upon relevant experience to the role.
  • 401K with dollar for dollar match up to 4%.
  • Complimentary club membership.
  • Discounts on club products and services.
  • Flexible scheduling.

QUALIFICATIONS:

  • Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures.
  • Excellent phone skills; ability to handle intermittent heavy phones.
  • Efficient, well-organized, able to handle a variety of duties simultaneously.
  • Strong background in customer service skills.
  • Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
  • Ability to work in a multi-faceted organization.
  • Professional image through dress, posture and poise.
  • Assertive with outgoing personality.
  • High School Diploma or equivalent skills gained through experience.

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