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Member Service Representative Jobs in Appleton, WI

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Every interaction matters, and every team member helps shape the experience our guests love. About the Role: Customer Service Representative (CSR) As a CSR, you're the face of the bank, building ...

Transmotion

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

... every team member. Headquartered in Wisconsin and operating across nine states, we emphasize ... Service Representative today! We've made it simple and fast to apply with our initial form.

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays ... every team member. Headquartered in Wisconsin and operating across nine states, we emphasize ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kaukauna, WI · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kaukauna, WI · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsMember Service Representative JobsMember Service Representative Jobs in Appleton, WI

Member Service Representative information

See Appleton, WI salary details

$8

$15

$22

How much do member service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for member service representative in Appleton, WI is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $18.08 per hour, depending on experience, location, and employer.

What is a member service representative?

A Member Service Representative is a professional who assists customers, often at credit unions, banks, gyms, or other membership-based organizations. Their primary duties include answering member inquiries, processing transactions, updating account information, and resolving issues to ensure members have a positive experience. They play a crucial role in customer service by providing support both in person and over the phone, and may also help promote products or services relevant to members’ needs.

What are the key skills and qualifications needed to thrive as a member service representative?

To thrive as a Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic office applications, and cash handling systems is often required. Excellent communication, active listening, and problem-solving skills help you build rapport and resolve member concerns efficiently. These abilities are crucial for ensuring member satisfaction and maintaining trust in service-driven organizations.

What are some common challenges member service representatives face, and how can they effectively handle them?

Member Service Representatives often encounter challenges such as addressing complex member inquiries, managing high call volumes during peak periods, and resolving member complaints or account issues efficiently. To handle these situations effectively, it's important to stay calm under pressure, use active listening to fully understand member concerns, and have a thorough knowledge of the organization's products and policies. Building strong communication skills and collaborating closely with other team members can also help resolve issues quickly and provide a positive member experience.

What is the difference between Member Service Representative vs Customer Service Representative?

AspectMember Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certifications in insurance or financial servicesHigh school diploma; customer service training often preferred
Work EnvironmentBanking, credit unions, insurance companies, healthcareRetail, call centers, hospitality, telecom
Employer & Industry UsageFinancial institutions, healthcare providers, insurance firmsRetail stores, service industries, telecom companies

Member Service Representatives primarily work in financial and healthcare sectors, focusing on assisting members or clients with account management and inquiries. Customer Service Representatives work across various industries, providing general support and resolving customer issues. While both roles require strong communication skills, the Member Service Representative often deals with specific member or client accounts within a specialized industry.

What cities near Appleton, WI are hiring for Member Service Representative jobs?

Cities near Appleton, WI with the most Member Service Representative job openings:

Member Service Representative jobs near you
Infographic showing various Member Service Representative job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,498 per year, or $15.1 per hour.

Traveling Customer Service Rep

Bank First

Clintonville, WI • On-site

$14.75 - $20/hr

Other

Posted 17 days ago

Job description

Traveling Customer Service Rep - Northeast Region

Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929; Bank First Denmark - Denmark, WI 54208; Bank First Howard - Howard, WI 54303; Bank First Mishicot - Mishicot, WI 54228; Bank First Shawano - Shawano, WI 54166

Description

At Bank First, we're not just a bank—we're a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For". We combine professional excellence with a culture that truly values people. When you join Bank First, you're joining a team that invests in your growth, supports your well-being, and celebrates your contributions.

Imagine a workplace where:

  • Your career growth is supported through training, mentoring, and advancement opportunities
  • Flexibility allows you to balance work and life without compromise
  • Your contributions directly impact guests and communities you care about
  • You're part of a culture built on respect, collaboration, and empowerment

At Bank First, you don't just fill a role—you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.

About the Role: Customer Service Representative (CSR)

As a CSR, you're the face of the bank, building relationships, solving problems, and helping guests achieve their financial goals. You'll handle teller transactions, open and maintain accounts, and provide exceptional service with professionalism and care.

Key Responsibilities

  • Open and maintain deposit accounts (checking, savings, CDs, IRAs, HSAs)
  • Process teller transactions and balance your cash drawer accurately
  • Update customer information and assist with account research
  • Help guests with fraud or unauthorized transactions
  • Manage debit card requests and safe deposit box services
  • Prepare wire transfer documents
  • Follow bank policies and federal regulations
Qualifications

What We're Looking For

  • High school diploma or equivalent
  • Customer service experience required; cash handling preferred
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Word and Excel
  • Excellent organizational skills

Apply