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Member Service Rep Jobs in Milwaukee, WI (NOW HIRING)

YMCA

Attendant Member Service

Brown Deer, WI

The Member Service Representative will connect members and potential members with Y resources, programming and information through outstanding personalized service. ESSENTIAL FUNCTIONS: * Take ...

Summit Credit Union

Member Service Teller

Muskego, WI · On-site

$15.25 - $19.25/hr

Represent Summit's service philosophy in every interaction, helping build longterm member relationships rooted in care, respect, and reliability. What You'll Bring * 1+ year of customer service or ...

Summit Credit Union

Member Service Teller

Muskego, WI · On-site

$15.25 - $19.25/hr

Represent Summit's service philosophy in every interaction, helping build long-term member relationships rooted in care, respect, and reliability. What You'll Bring * 1+ year of customer service or ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Milwaukee, WI

Member Service Rep information

See Milwaukee, WI salary details

$8

$15

$23

How much do member service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for member service rep in Milwaukee, WI is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities near Milwaukee, WI are hiring for Member Service Rep jobs?

Cities near Milwaukee, WI with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,580 per year, or $15.7 per hour.

Member Service Representative/ Teller

Kohler Credit Union

Grafton, WI • On-site

$19.15 - $21.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Kohler Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Ready to build a rewarding career in banking while making a difference in your community? Join Kohler Credit Union, a trusted financial institution committed to helping members achieve their financial goals. We are hiring a Full-Time Teller/Member Service Representative for our Grafton Branch.Starting pay is $19.15 - $21.40 per hour, and no previous banking experience is required. This is an excellent opportunity for individuals with experience in customer service, retail, hospitality, cash handling, sales, or relationship building who are looking to grow their career in financial services.As a Teller / Member Service Representative, you'll be the first point of contact for our members, processing financial transactions, answering questions, building lasting relationships, and identifying solutions that support their financial needs. We provide comprehensive training, ongoing professional development, and opportunities for career advancement within the credit union.We offer a competitive benefits package including medical, dental, and vision insurance, 401(k) with employer match, life insurance, tuition reimbursement, paid time off, and flexible scheduling. Join a collaborative workplace where your contributions are valued and your career can grow.Position OverviewThe Teller / Member Service Representative assists members with everyday banking transactions, account inquiries, and financial solutions while creating a positive banking experience. This role is ideal for someone who enjoys helping others, building relationships, and developing a career in retail banking and financial services.Key ResponsibilitiesDeliver friendly, professional support to members in person, over the phone, and through email.Process deposits, withdrawals, loan payments, account maintenance, and other banking transactions accurately and efficiently.Handle cash while maintaining accuracy, security, and compliance.Identify member needs and recommend appropriate financial products and services.Educate members on digital banking tools and additional credit union solutions.Resolve member questions while maintaining confidentiality and following credit union policies and procedures.Support branch goals by providing an outstanding member experience and contributing to a collaborative team environment.Participate in ongoing training and professional development opportunities.QualificationsHigh School Diploma or GED required.Experience in customer service, retail, hospitality, sales, cash handling, banking, or financial services is preferred but not required.Strong communication and interpersonal skills.Passion for helping others and building relationships.Basic math skills and confidence using technology.Ability to learn quickly, work accurately in a fast-paced environment, and collaborate with a team.Why Join Kohler Credit Union?At Kohler Credit Union, our employees are the foundation of our success. We invest in your development, encourage career growth, and empower you to make a positive impact on the members and communities we serve. Whether you're starting your career or taking the next step, you'll find the support and opportunities needed to succeed.Apply today and start building your future with Kohler Credit Union.Applicants must be legally authorized to work in the United States without current or future visa sponsorship.
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