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Member Service Associate Jobs in Montgomery, AL (NOW HIRING)

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Prattville, AL

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Prattville, AL

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Prattville, AL · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Prattville, AL

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Planet Fitness

Front Desk Associate

Prattville, AL · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include:

Whistleexpresscarwash

Team Member

Montgomery, AL · On-site

$9.20 - $14/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Wash Station Service- Follow safety procedures and maintain a clean, organized wash area.- Assist ...

Circle K

Team Member

Prattville, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Circle K

Team Member

Prattville, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Circle K

Team Member

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

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Showing results 41-60

All JobsMember Service Associate JobsMember Service Associate Jobs in Montgomery, AL

Member Service Associate information

See Montgomery, AL salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service associate in Montgomery, AL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Montgomery, AL are hiring for Member Service Associate jobs?

Cities near Montgomery, AL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Front Desk Associate

Planet Fitness

Montgomery, AL • On-site

$11.75 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Overview
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Front Desk Associate:
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!
Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Qualifications
About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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