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Member Service Associate Jobs in Montgomery, AL (NOW HIRING)

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Member Service Associate information

See Montgomery, AL salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member service associate in Montgomery, AL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Montgomery, AL are hiring for Member Service Associate jobs?

Cities near Montgomery, AL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Member Service - Wilson

YMCA of Greater Montgomery

Montgomery, AL • On-site

$10/hr

Other

Posted 27 days ago

Job description

Front Desk Position
Location: Montgomery, AL, 36117
Job Description
We are seeking a friendly and organized Front Desk associate to join our team in Montgomery, AL. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service and administrative support.
Responsibilities
  • Greet and welcome visitors in a professional and courteous manner.
  • Answer and direct phone calls promptly and efficiently.
  • Manage incoming and outgoing mail and packages.
  • Maintain a clean and organized reception area.
  • Assist with scheduling appointments and managing calendars.
  • Perform general administrative tasks as needed.
Work Schedule
Monday through Friday, 12:00 pm to 4:00 pm
Qualifications
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask and handle a fast-paced environment.
  • Proficient with basic computer applications.
  • Professional and friendly demeanor.

If you are interested in this position and meet the qualifications, please apply today!
Pay Range: $10 per hour

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