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Member Service Associate Jobs in Montgomery, AL (NOW HIRING)

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Elmore, AL · Remote

$35K - $55K/yr

We hope that YOU may become our next team member and help contribute to our company atmosphere & culture of ENTHUSIASM, DEDICATION, ENERGY, EFFORT, & SERVICE! We are a fast paced, high energy, and ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Montgomery, AL

Member Service Associate information

See Montgomery, AL salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service associate in Montgomery, AL is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Montgomery, AL are hiring for Member Service Associate jobs?

Cities near Montgomery, AL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Member Services Associate - Soccer

YMCA of Greater Montgomery

Montgomery, AL • On-site

$10/hr

Full-time

Re-posted 16 days ago

Job description

This position is responsible for serving members and guests, maintaining member service control, answering member questions, and performing various other duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
  • Greet and serve members and guests
  • Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors
  • Handle and solve member concerns
  • Answer the telephone in a prompt, courteous manner - three ring rule applies
  • No one left "on hold" for more than 30 seconds without personal contact
  • Provide all needed information on phone messages taken and give correct information to callers
  • Member sign-up and program registration all done correctly and in a timely manner
  • Enter receipt information correctly for membership and programs
  • Be accountable for all money collected during your shift. Money and receipt total should match
  • Perform routine filing and copying as needed
  • Maintain clean and professional appearance for self and facility. Wear staff shirt. Wear nametag. (shorts and skirts of moderate length, no blue jeans)
  • Understand and be able to apply emergency procedures
  • Prepare fields for games, practices, and other activities going on at the facility.
  • Referee our U4/U6 soccer programs when needed.
  • Work concessions during programs and events.
  • Must be available for Events/Tournaments held at the Soccer Complex.
  • Opens and closes center as necessary. Ensures that building is empty and secured when closing at night.
  • Must be able to work flexible hours including some weekends.

Qualifications:
  • High school diploma or equivalent minimum, degree pursuit/currently employed in service industry preferred
  • Effective verbal communication skills required
  • Basic knowledge and use of computers
  • High degree of accuracy with provided information
  • Multi-task oriented

Certifications and Trainings
  • CPR, First Aid, AED or within 30 days
  • YMCA Safety Trainings

The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check.
Pay Range: $10 per hour

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