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Member Service Associate Jobs in Silverhill, AL (NOW HIRING)

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$18.25 - $27.38/hr

Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$22.81 - $27.38/hr

Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$12.75 - $17/hr

Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call ...

Alabama Credit Union

Member Care Agent

Foley, AL

$12.75 - $17/hr

Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call ...

Cumberland Farms

Car Wash Associate

Gulf Shores, AL · On-site

$11.75 - $14.25/hr

Team Member Discounts * Flexible Scheduling * Tuition Reimbursement * Employee Assistance Program ... When an issue does arise they are able to resolve the issue or submits a Service Channel ticket

cumberlandfarmsinc

Car Wash Associate

Gulf Shores, AL · On-site

$11.75 - $14.25/hr

Team Member Discounts * Flexible Scheduling * Tuition Reimbursement * Employee Assistance Program ... When an issue does arise they are able to resolve the issue or submits a Service Channel ticket

Cumberland Farms

Car Wash Associate

Gulf Shores, AL · On-site

$14 - $16/hr

Team Member Discounts * Flexible Scheduling * Tuition Reimbursement * Employee Assistance Program ... When an issue does arise they are able to resolve the issue or submits a Service Channel ticket

Tapestry, Inc.

Temporary Associate

Foley, AL · On-site

$12.50 - $17/hr

A member of the Tapestry family, we are part of a global house of brands that has unwavering ... products and services; acts with customers in mind; establishes and maintains effective ...

Tapestry, Inc.

Temporary Associate

Foley, AL · On-site

$12.50 - $17/hr

A member of the Tapestry family, we are part of a global house of brands that has unwavering ... products and services; acts with customers in mind; establishes and maintains effective ...

Tapestry, Inc.

Temporary Associate

Foley, AL · On-site

$12.50 - $17/hr

A member of the Tapestry family, we are part of a global house of brands that has unwavering ... products and services; acts with customers in mind; establishes and maintains effective ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Silverhill, AL

Member Service Associate information

See Silverhill, AL salary details

$7

$15

$25

How much do member service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member service associate in Silverhill, AL is $15.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.01 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Silverhill, AL are hiring for Member Service Associate jobs?

Cities near Silverhill, AL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Silverhill, AL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,402 per year, or $15.1 per hour.

Member Care Agent

Alabama Credit Union

Foley, AL • On-site

$18.25 - $27.38/hr

Full-time

Posted 14 days ago

Alabama Credit Union rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Career opportunities await you at Alabama Credit Union. At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives. Our "Best Companies to Work for in Alabama" and "Best Credit Unions" designations say it best - our employees feel good about their lives.
The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call center in Tuscaloosa. To take a detailed look into the role of a member care agent please watch the above "A Day in the Life" video.
If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you hate being on the phone with people who need you to assist with financial questions, if you can't work in a fast-paced environment with multiple priorities and a high level of detail-orientation, this may not be the job for you. However, if you can maintain a calm demeanor and composure in high-pressure situations, if you have great computer skills, a willingness to continuously learn, and if you possess a high degree of self-motivation, this may be the perfect opportunity to feel good about your career!
Requirements
Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), strong ability to maintain an even tone and calm disposition (even when callers do not), the ability to describe and offer products and services to members that would enhance their lives, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.
Other preferred qualifications are at least six months of experience as a teller, member service, or call center role in a credit union or bank environment.
Salary Description
Min: $18.25, Mid: $22.81, Max: $27.38

What Alabama Credit Union employees say

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