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Member Service Associate Jobs in Bessemer, AL (NOW HIRING)

Marsh LLC

Insurance Service Associate

Birmingham, AL · On-site

$14.75 - $19.75/hr

Summary: Work collaboratively as a supportive member of a team for the benefit of the clients ... Support service and production team in reaching overall agency revenue and retention goals.

Alabama Credit Union

Member Care Agent

Tuscaloosa, AL · On-site

$22.81 - $27.38/hr

Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call ...

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All JobsMember Service Associate JobsMember Service Associate Jobs in Bessemer, AL

Member Service Associate information

See Bessemer, AL salary details

$8

$16

$28

How much do member service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member service associate in Bessemer, AL is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Bessemer, AL are hiring for Member Service Associate jobs?

Cities near Bessemer, AL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Bessemer, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,331 per year, or $17 per hour.

Member Service Associate (UAB)

Legacy Community FCU

Birmingham, AL • On-site

$14.75 - $19.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Legacy Community Federal Credit Union is looking for the right candidate to join our team as a full time Member Service Associate.

Legacy is committed to assisting our members in the greater Birmingham area at one of our eleven branches. Additionally, we are proud to be the official credit union of the University of Alabama at Birmingham. We want to help our members Craft their Legacy by providing products and services to our members that help fulfill their financial needs. We have been loyal to the UAB and Birmingham community since 1955.

We are also committed to providing competitive pay to our employees, as well as excellent benefits. We offer health and dental insurance through BCBS of Alabama, as well as company paid Life, Short-Term Disability and Long-Term Disability insurance. We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. We also have 12 paid holidays, 12 vacation days, and 10 sick days for our employees! This is a full time position, with the standard hours being Monday through Thursday from 8:30 am - 5:00 pm, and Friday from 8:30 am - 6:30 pm.

In this Member Service Associate position, we rely on you to effectively assist our members with all of their financial transactions while providing exceptional customer service. From basic cash handling to withdrawals, deposits, transfers, loan payments, and more, our members depend on you to do everything with precision and care. As needed, you recommend and sell products and services, and direct members to various departments for specific information and/or services that cater to their individual needs/goals. In addition to helping our members, you are happy to jump in and perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

  • Prior customer service experience
  • Experience handling money
  • High school diploma or GED
  • At least 1 month of related experience needed

Apply today!

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