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Member Service Associate Jobs in Birmingham, AL (NOW HIRING)

LP Customer Associate II

Birmingham, AL · On-site

$13.30 - $18.60/hr

... service via a Company issued radio * Observe and report any suspicious behavior or critical ... Perform a closing safety sweep of the store with a member of management * Adhere to all Company ...

LP Customer Associate II

Hoover, AL · On-site

$13.30 - $18.60/hr

... service via a Company issued radio * Observe and report any suspicious behavior or critical ... Perform a closing safety sweep of the store with a member of management * Adhere to all Company ...

LP Customer Associate II

Hoover, AL · On-site

$13.30 - $18.60/hr

... a member of management Adhere to all Company Policy and Procedure Document required incidents in ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

... service via a Company issued radio * Observe and report any suspicious behavior or critical ... Perform a closing safety sweep of the store with a member of management * Adhere to all Company ...

... service via a Company issued radio * Observe and report any suspicious behavior or critical ... Perform a closing safety sweep of the store with a member of management * Adhere to all Company ...

Front Desk Associate

Trussville, AL · On-site

$12.75 - $16.50/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current ... Update member account information, as needed. * Respond to member questions and concerns in a ...

Front Desk Associate

Trussville, AL · On-site

$12.75 - $16.50/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current ... Update member account information, as needed. * Respond to member questions and concerns in a ...

Description Job Summary The Front Desk Associate will be responsible for superior customer service ... Update member account information, as needed. * Respond to member questions and concerns in a ...

Description Job Summary The Front Desk Associate will be responsible for superior customer service ... Update member account information, as needed. * Respond to member questions and concerns in a ...

Showing results 41-60

Member Service Associate information

See Birmingham, AL salary details

$8

$17

$29

How much do member service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for member service associate in Birmingham, AL is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Birmingham, AL are hiring for Member Service Associate jobs?

Cities near Birmingham, AL with the most Member Service Associate job openings:

Infographic showing various Member Service Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,065 per year, or $17.8 per hour.

LP Customer Associate II

Tjx

Birmingham, AL • On-site

$13.30 - $18.60/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers


Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

1646 Montgomery Hgwy

Location:

USA TJ Maxx Store 0242 Hoover ALThis position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What TJX employees say

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