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Member Relations Manager Jobs in Tennessee (NOW HIRING)

Confidential

Director of Human Resources

Nashville, TN · Hybrid

You will also oversee the development, administration and implementation of human resources policies, programs, and services including performance management, team member relations, recruiting, legal ...

SMR

Manager on Duty

Pigeon Forge, TN · On-site

$60K - $75K/yr

Manage resort services to achieve SMR standards, positive constructive feedback and the cultivation of team member relations. * High standard of accuracy in all aspects of the job and other project ...

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All JobsMember Relations JobsMember Relations Manager JobsMember Relations Manager Jobs in Tennessee

Member Relations Manager information

See Tennessee salary details

$25.4K

$73.2K

$127.5K

How much do member relations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member relations manager in Tennessee is $73,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $95,800.00 per year, depending on experience, location, and employer.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

What are the most commonly searched types of Member Relations jobs in Tennessee?

The most popular types of Member Relations jobs in Tennessee are:

What are popular job titles related to Member Relations Manager jobs in Tennessee?

For Member Relations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Member Relations Manager jobs in Tennessee look for?

The top searched job categories for Member Relations Manager jobs in Tennessee are:

Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $73,249 per year, or $35.2 per hour.

Coordinator-Public Relations

Baptist Memorial Health Care Corporation

Memphis, TN • On-site

Full-time

Re-posted 23 days ago

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Overview
An enthusiastic member of the PR & Internal Communications team with strong newswriting skills and an understanding of how media relations, strategic planning and crisis management intersect and are essential to telling Baptist Memorial Health Care's story and protecting the organization's image.
Job Responsibilities
  • Analyzes and assesses news media opportunities.
  • Serves as the liaison between Baptist Memorial Health Care and news media.
  • Arranges for timely and appropriate responses to all media calls.
  • Maintains and protects the image of the organization by effectively maintaining confidentiality and managing potentially sensitive issues.
  • Coordinates direct publicity for the organization.
  • Prepares spokespeople for interviews with talking points and other means.
  • Maintains knowledge and understanding of AP Style and Baptist Writing Style.
  • Edits copy for all vehicles of communication created by Corporate Communications.
  • Strong newswriting skills and abilities and knowledge of social media.
  • Works with other Corporate Communications staff members to recommend strategies and tactics to help internal clients reach their operational goals.
  • Monitors and tracks news media coverage.
  • Supports news media monitoring and/or sends out daily digest of news coverage.
  • Ability to counsel and coach clients on news media response and strategic initiatives.
  • Strong project management skills and ability to help plan events and write speaking points.
  • Availability 24 hours a day to support response to news media inquiries and crises.
  • Awareness of news media and public relations best practices and emerging media opportunities.
  • Performs other duties as assigned.

What Baptist Memorial Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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