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Member Engagement Associate Jobs in Texas (NOW HIRING)

NRECA

Director, Membership

Arlington, TX · On-site

$157 - $193/hr

... associate members and delivering excellent ROI on sponsorship and advertising opportunities. Summary of Position: The Membership department serves as NRECA 's primary gateway for member engagement ...

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Member Engagement Associate information

How does a member engagement associate collaborate with other departments to enhance member experience?

Member Engagement Associates frequently work alongside teams such as marketing, customer service, and product development to ensure members receive consistent and valuable experiences. This collaboration may involve sharing feedback gathered from member interactions, coordinating on outreach campaigns, and assisting with the rollout of new programs or services. By maintaining open communication across departments, Member Engagement Associates help address member needs more effectively and contribute to overall organizational goals. This cross-functional teamwork is essential for identifying opportunities to add value and for resolving any member issues promptly.

What is a member engagement associate?

Member Engagement Associates are professionals responsible for building and maintaining relationships with an organization's members, clients, or customers. They typically handle communications, respond to inquiries, and ensure members feel valued and connected to the organization. Their role often involves coordinating events, collecting feedback, and promoting membership benefits to drive satisfaction and retention. Member Engagement Associates play a key part in strengthening community and loyalty among members.

What skills and qualifications are needed to be a member engagement associate?

To thrive as a Member Engagement Associate, you need strong communication skills, customer service experience, and often a bachelor’s degree in a relevant field. Familiarity with CRM software, email marketing platforms, and data tracking tools is typically required. Outstanding interpersonal skills, problem-solving ability, and a proactive attitude help individuals excel in engaging and retaining members. These skills are crucial for building member loyalty, addressing concerns effectively, and supporting organizational growth.
What are the most commonly searched types of Member Engagement jobs in Texas? The most popular types of Member Engagement jobs in Texas are:
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What job categories do people searching Member Engagement Associate jobs in Texas look for? The top searched job categories for Member Engagement Associate jobs in Texas are:
What cities in Texas are hiring for Member Engagement Associate jobs? Cities in Texas with the most Member Engagement Associate job openings:
Member Engagement Associate jobs near you
Infographic showing various Member Engagement Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Member Engagement Specialist

EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON TEXAS

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

The Member Services Sales Coordinator is responsible for the promotion and sales of memberships and programs to our current and potential members. The Member Services Sales Coordinator will develop relationships with prospective members, current members, and other groups in the community to grow our membership revenue. This position is responsible for being fully knowledgeable about the center and its programs/services, delivering the highest level of customer service to our members and potential members/guests, exemplifying professionalism, and ensuring adherence to the values and mission of the JCC.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Achieve individual and team goals through agency sales practices including tour scheduling, executing sales, relationship building, and outreach/retention.
  • Consistently offer the highest level of customer service. Our aim is to create long-lasting relationships in a welcoming environment.
  • Responsible for determining the needs of prospective and current members through consultative sales approach and building relationships.
  • Resolve member issues in an empathetic manner.
  • Provide information to prospective members in person, by phone, and email regarding JCC facilities and programs.
  • Process membership applications, including payments, accurately and in a timely manner.
  • Reach out to members to renew their membership.
  • Adhere to the new member on boarding processes.
  • Lead facility tours.
  • Utilize a lead generation system for tracking prospective members.
  • Respond to all inquiries in a timely (within 24 business hours), professional and courteous manner. This includes telephone, email and in-person responses.
  • Demonstrate awareness of the importance of membership sales by engaging in conversation with members and guests to retain and increase membership loyalty.
  • Maintain accurate and up to date information in CRM database.
  • Coordinate and/or assist and participate in all member, guest, and JCC events, promotions and special projects as necessary or required.
  • Maintain high level of self-motivation to achieve personal goals.
  • Always represent the JCC in a positive and professional manner, demonstrating the values presented in our Mission and Vision statements.
  • Attend department meetings and trainings as necessary or required.
  • Act in a leadership role when key staff are absent from facility.
  • Assist Welcome Center Desk with coverage as necessary.
  • Perform other duties as necessary or assigned.
  • Associate or Bachelor's degree preferred
  • Previous consultative sales experience in a membership-driven organization
  • Background in a hospitality and/or retail environment
  • Outstanding communicator, connector, and relationship developer; possess exceptional interpersonal skills
  • A positive, warm, friendly, and flexible attitude
  • Proficient with CRM platforms, Microsoft Office Suite, digital communication tools, and cloud-based systems; Salesforce experience preferred
  • Comfortable learning and adapting to new technology platforms, software systems, and member engagement tools in a fast-paced environment

Schedule & Availability Requirements:
This role includes required participation in an on-call rotation every three weeks. During assigned on-call periods, the employee must be available to respond to urgent operational, facility, or member-related matters as needed outside of standard working hours.

Full-time: Sample Schedule:

Monday-Thursday 10:00 am-1:00 pm, 2:00 pm- 7:00 pm
Sunday 9:00 am - 5:00 pm

Why Choose Us?  

Our full‑time employees enjoy a comprehensive benefits package designed to support their well‑being and long‑term success. This includes competitive pay, health, dental, and vision insurance, paid time off and holidays, a 403(b)-retirement plan with employer matching, and ongoing opportunities for training and professional development. Team members also receive a free membership along with significant discounts on our programs, adding even more value to being part of our community. 

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