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Medwatch Jobs (NOW HIRING)

MedWatch

Case Manager (Specialty) / RN

Lake Mary, FL · Remote

$72K - $81K/yr

Scope: The Case Manager manages an individual caseload using the Case Management process to meet the needs of MedWatch, LLC customers and consumers. This includes, but is not limited to ...

MedWatch

Case Manager MNR RN

Lake Mary, FL · Remote

Scope: The Case Manager manages an individual caseload using the Case Management process to meet the needs of MedWatch, LLC customers and consumers. This includes, but is not limited to ...

MedWatch, LLC

Case Manager MNR RN

Lake Mary, FL · On-site +1

$72K - $75K/yr

Scope: The Case Manager manages an individual caseload using the Case Management process to meet the needs of MedWatch, LLC customers and consumers. This includes, but is not limited to ...

MedWatch

Case Manager / RN

Lake Mary, FL · Remote

$72K - $81K/yr

The Case Manager manages an individual caseload using the case management process in order to meet the needs of the MedWatch, LLC customers and consumers. This includes, but is not limited to ...

MedWatch

Case Manager Assistant / LPN

Lake Mary, FL · Remote

$23 - $27/hr

The Case Manager Assistant assists the RN Case Manager in performing necessary functions using the case management process in order to meet the needs of the MedWatch, LLC customers and consumers.

Emmes

Senior Medical Officer

Rockville, MD · Remote

Reviews the FDA MedWatch Alerts, safety communications and or other communications from other relevant Regulatory Authorities and recommends action for implementation by study teams, as applicable.

Boston Scientific

Senior Product Analyst

Carlsbad, CA · On-site

Author Medical Device Reports (MDRs), MedWatch reports, vigilance reports and other regulatory submissions, ensuring timely transmission to appropriate regulatory authorities. Apply event coding to ...

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How much do medwatch jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for medwatch in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Medwatch job?

A MedWatch job typically involves monitoring, reviewing, and reporting adverse events, product complaints, and safety issues related to pharmaceuticals, medical devices, and other healthcare products. Professionals in this role ensure compliance with FDA regulations by processing and evaluating safety data received from healthcare providers, patients, and manufacturers. Their work helps identify potential risks and contributes to patient safety by facilitating timely regulatory reporting and proper risk management.

What are the key skills and qualifications needed to thrive in the Medwatch position, and why are they important?

To thrive as a Medwatch professional—commonly involved in pharmacovigilance or medical device reporting—you need a strong background in healthcare, regulatory compliance, and detailed data analysis, often supported by a life sciences degree. Familiarity with MedWatch reporting systems, FDA safety databases, and adverse event tracking software is highly beneficial. Attention to detail, strong written communication, and the ability to work collaboratively under deadlines are important soft skills for this role. These competencies are vital for ensuring accurate adverse event reporting and compliance with regulatory standards, which helps protect patient safety and maintain healthcare quality.

What are the typical daily responsibilities of someone working in a Medwatch role?

A typical day in a Medwatch role involves reviewing and processing reports of adverse drug or device events, assessing the seriousness and validity of each case, and ensuring timely submission to regulatory authorities such as the FDA. You may collaborate with healthcare providers, quality assurance teams, and regulatory specialists to gather complete information and answer follow-up questions. Many Medwatch professionals also participate in data analysis and periodic safety reviews to identify potential safety signals. This position requires balancing analytical tasks with strong communication, as you both interpret data and relay critical safety information within your organization.

More about Medwatch jobs
What cities are hiring for Medwatch jobs? Cities with the most Medwatch job openings:
What are the most commonly searched types of Medwatch jobs? The most popular types of Medwatch jobs are:
What states have the most Medwatch jobs? States with the most job openings for Medwatch jobs include:
What job categories do people searching Medwatch jobs look for? The top searched job categories for Medwatch jobs are:
Medwatch jobs near you
Infographic showing various Medwatch job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 73% Physical, and 27% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Concierge Customer Service Representative II

Concierge Customer Service Representative II

MedWatch

Lake Mary, FL • Remote

$19 - $20/hr

Full-time

Medical

Posted 29 days ago

Job description

Scope: This is a critical senior level customer service position requiring excellent customer interaction skills along with critical thinking. This individual is expected to accurately service and satisfy customers by responding to customer inquiries regarding health benefits including precertification based on the employer’s / Third Party Administrator’s contract with MedWatch. Concierge/Customer Service Representative Floater needs to be versatile and equipped with a strong skill set to handle the complexity of the job and the ability to assist callers in both the Concierge and Intake departments.

Duties and Responsibilities:

· Respond to telephone and email inquiries received from members and provider within defined service standards.

· Negotiate with providers to gain acceptance for plans without network agreements and/or out of network providers.

· Assist members with benefits and healthcare questions.

· Document all calls received in system-based call log.

· Handle all incoming MedWatch precertification calls (i.e., start cases, do call logs, forward calls, provide case status, provide claims phone #’s, etc.)

· Make outgoing calls for MedWatch (demos, information for case completion, re-direction for network steerage, etc.)

· Complete incoming electronic Web-certs.

· Verify patient and provider demos – correct and/or complete when needed.

Knowledge, Skills and Abilities:

· Strong customer relations, interpersonal skills.

· Strong appreciation and ability to handle confidential & sensitive information.

· Proficient with Microsoft applications, strong computer skills and computer navigation.

· Excellent data entry and typing skills.

· Knowledge of provider organizations and networks.

· Knowledge and understanding of CMS Medicare reimbursement rates.

· Ability to effectively negotiate rate structures.

· Patience and ability to handle difficult situations tactfully and diplomatically.

· Takes initiative to resolve situations and to accomplish projects actions and tasks.

· Excellent verbal and written communication skills.

· Independent judgment in decision making and problem solving.

· Ability to multi-task & anticipate potential needs/problems.

· Ability to build relationships with internal and external customers.

· Medical Terminology

· Strong attention to detail.

· Understanding of Self-Funded health benefits a plus.

· Health Payor background preferable in self-funded industry a plus

· Claim processing skills a plus.

· Insurance verification or pre-certification a plus

· Provider office/facility billing department or financial area

· TPA experience a plus.

· Strong analytical and research skills

· Bilingual a plus

Education:

· Associate degree or higher preferred but not required, Minimum High School Diploma or G.E.D.

Experience:

· Two Years Customer Service / Call Center experience in a health care related role.

· Medical Intake experience a plus
The pay range for this position is $19.00 to $20.00 hourly.

Work Environment / Physical Demands: This position is in a typical office/home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients.


We are an Equal Opportunity Employer, including disability/veterans.

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